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    Fax Server

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    • DashrenderD
      Dashrender @wirestyle22
      last edited by

      @wirestyle22 said:

      @scottalanmiller I'm not sure if this is possible using http://voip.ms/ or services like it. From what I read it seems like everything is being filtered through VOIP.ms and then sent to us.

      Yes, they receive the fax on their system, then they email the fax to you.

      So unless they have all kinds of security in place, they can't do this for you in a HIPAA compliant way since they could read the faxes.

      Of course, as Scott's going to point out - they could read the faxes anyway since all the traffic flows over their SIP trunks (unencrypted by default), they could just syphon off a copy of the transmission and make their own fax - this is why everyone says faxes really aren't secure. Anyone that can tap the wire can record the call and reproduce the fax.

      wirestyle22W 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @wirestyle22
        last edited by

        @wirestyle22 said:

        @scottalanmiller SIP and IAX2

        VOIP.ms don't use SIP IAX2 to send the fax to you, they send it to your email address. JB's post shows that in his screen shot.

        wirestyle22W scottalanmillerS 2 Replies Last reply Reply Quote 0
        • wirestyle22W
          wirestyle22 @Dashrender
          last edited by

          @Dashrender What do we do if we can't abandon faxing and we also have HIPAA compliance to worry about?

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • wirestyle22W
            wirestyle22 @Dashrender
            last edited by

            @Dashrender I assumed that but wasn't 100%

            1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender
              last edited by

              Your least expensive option will be to get a SIP trunk that terminates to either a dedicated fax server and can handle X amount of incoming faxes at the same time. X being the number of incoming faxes you need to be able to support.

              One example of this would be a FreePBX system.

              You could stand up a FreePBX for the sole purpose of doing this. Get a SIP trunk that supports faxing (JB likes VOIP.ms - but you can ask who else other people like).

              Then you setup DIDs on the SIP trunk you purchased.
              Inside FreePBX you setup rules for each DID, when a fax comes in on DID1 - save the file network location1, DID2 - location2, etc.

              This would require you having hardware to run FreePBX on (a VM platform would be great and not use a lot of resources), the SIP trunk and the DIDs.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @wirestyle22
                last edited by

                @wirestyle22 said:

                @scottalanmiller SIP and IAX2

                If that is the case, you look at the DID and send the file wherever you determine. No need to look at ports, IPs or anything IP networking related. You look at the payload.

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                • scottalanmillerS
                  scottalanmiller @wirestyle22
                  last edited by

                  @wirestyle22 said:

                  @Dashrender What do we do if we can't abandon faxing and we also have HIPAA compliance to worry about?

                  Well some of us would argue that the two are mutually exclusive 😉

                  wirestyle22W 1 Reply Last reply Reply Quote 1
                  • wirestyle22W
                    wirestyle22 @scottalanmiller
                    last edited by

                    @scottalanmiller lol

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Dashrender
                      last edited by

                      @Dashrender said:

                      @wirestyle22 said:

                      @scottalanmiller SIP and IAX2

                      VOIP.ms don't use SIP IAX2 to send the fax to you, they send it to your email address. JB's post shows that in his screen shot.

                      In which case you just look at the contents of the email to determine where to send it.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Dashrender
                        last edited by

                        @Dashrender said:

                        Then you setup DIDs on the SIP trunk you purchased.
                        Inside FreePBX you setup rules for each DID, when a fax comes in on DID1 - save the file network location1, DID2 - location2, etc.

                        You could also do it, but less reliably, based on the Caller ID.

                        1 Reply Last reply Reply Quote 1
                        • A
                          Alex Sage
                          last edited by

                          When will this be out of Beta? I need this service ASAP!

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Alex Sage
                            last edited by

                            @anonymous said:

                            When will this be out of Beta? I need this service ASAP!

                            You could start using it now, how critical is your fax service? If it meets the need after testing, why not use it in beta?

                            1 Reply Last reply Reply Quote 0
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