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    Installing JIRA Service Desk

    IT Discussion
    jira atlassian x windows installation linux
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    • scottalanmillerS
      scottalanmiller @Alex Sage
      last edited by

      @anonymous said:

      @scottalanmiller Maybe I should just ask for a refund?

      You paid for it? They will provide support then, right?

      A 1 Reply Last reply Reply Quote 0
      • A
        Alex Sage @scottalanmiller
        last edited by

        @scottalanmiller I would hope so =P

        1 Reply Last reply Reply Quote 0
        • coliverC
          coliver @Alex Sage
          last edited by

          @anonymous said:

          @scottalanmiller Maybe I should just ask for a refund?

          I've had good luck with Atlassian support so far. They are very knowledgeable about their products. If you have support with them open a ticket.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            I would open a support ticket. Mention specifically that you did it with -c to do the console install as the directions said and that it still gives the error to use -c. It's very confusing if you leave that part out.

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            • coliverC
              coliver
              last edited by

              Are you using OpenJDK or Oracle JDK?

              A 1 Reply Last reply Reply Quote 0
              • A
                Alex Sage
                last edited by

                https://jira.atlassian.com/browse/BSERV-6886

                Hmmm...... 😄

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                • A
                  Alex Sage @coliver
                  last edited by

                  @coliver Whatever yum -y install java installs.

                  coliverC 1 Reply Last reply Reply Quote 0
                  • coliverC
                    coliver @Alex Sage
                    last edited by

                    @anonymous said:

                    @coliver Whatever yum -y install java installs.

                    OpenJDK. You are going to want to run Oracle JDK/JRE with Atlassian products. They have some know issues with the OpenJDK application.

                    A 1 Reply Last reply Reply Quote 1
                    • A
                      Alex Sage @coliver
                      last edited by

                      @coliver what package do I need to install?

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                      • A
                        Alex Sage
                        last edited by Alex Sage

                        I downloaded the wrong package, and now I feel stupid 😢

                        The 64 bit package works fine.....

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