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    Solved difference between IP PBX and IP Centrex

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    • scottalanmillerS
      scottalanmiller @IT-ADMIN
      last edited by

      @IT-ADMIN said:

      but i don't see the benefit behind paying only for the PBX service, everybody now can have his own PBX on premise, the key feature is how to connect to the PSTN network, and what make sense for me is to pay in order to get connected to the PSTN

      All it would take is you wanting to not have a Qatar phone number and instantly having in house PBX would make little sense for you currently as well. It isn't just that you are in Qatar, it is solely that you are in Qatar and want a local phone number that makes things seem different there.

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      • IT-ADMINI
        IT-ADMIN
        last edited by

        yeah guys you are right, i forget the advantage that even if you have internet cut, you cab still have incoming calls alike if you have it on premise,
        so i have a question here, you said that you host the PBX and you have nothing to do with connecting it to the PSTN, so how it is connected to the PSTN, is the customer pay the telephone company to provide you with the POTS lines or ISDN line or your service is limited to connect the PBX to the PSTN via internet telephony (voip trunk)

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @IT-ADMIN
          last edited by

          @IT-ADMIN said:

          so i have a question here, you said that you host the PBX and you have nothing to do with connecting it to the PSTN, so how it is connected to the PSTN, is the customer pay the telephone company to provide you with the POTS lines or ISDN line or your service is limited to connect the PBX to the PSTN via internet telephony (voip trunk)

          VoicePulse, voip.ms or any trunk provider that you want. Same as if you hosted on premises. Nothing changes when it goes hosted except you get support and it is in an enterprise datacenter.

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          • scottalanmillerS
            scottalanmiller
            last edited by

            This is VoIP, you would never get POTS or ISDN.

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            • IT-ADMINI
              IT-ADMIN
              last edited by

              great i understand now
              thank you

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              • IT-ADMINI
                IT-ADMIN
                last edited by

                i know that you hate connecting the PBX via POTS or ISDN, lol
                you are all the time recommending using Voip Providers 😉

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @IT-ADMIN
                  last edited by

                  @IT-ADMIN said:

                  i know that you hate connecting the PBX via POTS or ISDN, lol
                  you are all the time recommending using Voip Providers 😉

                  Well we are way past 2003. I recommend email over snail mail and telephones over screaming from tree tops.

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                  • IT-ADMINI
                    IT-ADMIN
                    last edited by

                    by the way, not all countries allow VOIP Providers, even the UAE (United Arab Emirat) the famous country in the middle east which has booming Dubai city, i had a conversation with @Ambarishrh who is working in UAE, he told me that they have the same problem, VOIP Providers are not allowed
                    i think that VOIP Providers are considered a dangerous threat to the ISP for this reason they prohibit them form making business in the country

                    scottalanmillerS 2 Replies Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @IT-ADMIN
                      last edited by

                      @IT-ADMIN said:

                      by the way, not all countries allow VOIP Providers, even the UAE (United Arab Emirat) the famous country in the middle east which has booming Dubai city, i had a conversation with @Ambarishrh who is working in UAE, he told me that they have the same problem, VOIP Providers are not allowed

                      Yup, it's a backwards part of the world, I'm afraid. Not much that you can do. VoIP is allowed unofficially, of course, it is used all of the time. They don't actually crack down on it like you imagine that they do. Is it officially allowed, maybe, maybe not. People rarely understand the technical terms or the laws so there is every possibility that it is allowed and just very misunderstood.

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                      • scottalanmillerS
                        scottalanmiller @IT-ADMIN
                        last edited by

                        @IT-ADMIN said:

                        i think that VOIP Providers are considered a dangerous threat to the ISP for this reason they prohibit them form making business in the country

                        I'm sure that they are. But remember that Office 365, Google Apps, most instant messaging platforms, WebEx, Join.me and others are all VoIP platforms too. Do you have any of those?

                        IT-ADMINI 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          It's sad when super poor countries like Nicaragua are so far and away more business friendly and technologically advanced. No issues with VoIP or anything else here. No legal restrictions on communications.

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                          • IT-ADMINI
                            IT-ADMIN @scottalanmiller
                            last edited by

                            @scottalanmiller said:

                            @IT-ADMIN said:

                            i think that VOIP Providers are considered a dangerous threat to the ISP for this reason they prohibit them form making business in the country

                            I'm sure that they are. But remember that Office 365, Google Apps, most instant messaging platforms, WebEx, Join.me and others are all VoIP platforms too. Do you have any of those?

                            lol, of course i have,
                            but when it come to telephony, most businesses need local phone numbers not long strange numbers that the voip provider give, this is the limitation we have when it comes to telephony,

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @IT-ADMIN
                              last edited by

                              @IT-ADMIN said:

                              @scottalanmiller said:

                              @IT-ADMIN said:

                              i think that VOIP Providers are considered a dangerous threat to the ISP for this reason they prohibit them form making business in the country

                              I'm sure that they are. But remember that Office 365, Google Apps, most instant messaging platforms, WebEx, Join.me and others are all VoIP platforms too. Do you have any of those?

                              lol, of course i have,
                              but when it come to telephony, most businesses need local phone numbers not long strange numbers that the voip provider give, this is the limitation we have when it comes to telephony,

                              Those are all telephony platforms. Your limitations are that local numbers are owned by the government and has nothing to do with VoIP. You are mixing concepts. You are not limited from having VoIP. You are only restricted from getting local numbers from enterprise, modern carriers. Those might have similar effects but are not at all the same problem.

                              You can get VoIP no problem. Tons of businesses even in the US don't use local numbers that often. Sure they "all" have them, but their use is declining. If businesses were in such a country and using local numbers guaranteed that you were using old, backwards technology it seems that competent companies would look for alternatives and business partners that do alternatives quickly.

                              IT-ADMINI 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                I realize the complications caused by not being able to get "government recognized local numbers." But like many things, what "is local" is only valuable because all of the companies that you do business with make it valuable. If the companies wanted to they could stop recognizing what the government forces them to use as "local" or even as "competent" and move on. There is a business-class solution there that people are ignoring for whatever reason. Laziness, cluelessness, lack of caring, whatever.

                                Just because you lack democracy politically does not mean that you do not have it financially. The issue that you have blocking VoIP as a solution is caused by a "group think" mentality in the businesses, not strictly by the government.

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                                • IT-ADMINI
                                  IT-ADMIN @scottalanmiller
                                  last edited by

                                  @scottalanmiller yeah you can use VOIP even freely like skype, viber..... but VOIP without local number doesn't make any sense at least in our local culture, no one will call you business phone number if it is strange, i mean it is useless, so VOIP without the ability to get local numbers is like nothing

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @IT-ADMIN
                                    last edited by

                                    @IT-ADMIN said:

                                    @scottalanmiller yeah you can use VOIP even freely like skype, viber..... but VOIP without local number doesn't make any sense at least in our local culture, no one will call you business phone number if it is strange, i mean it is useless, so VOIP without the ability to get local numbers is like nothing

                                    That's the decision of the local culture, though, and completely different than restricting VoIP. It is a decision that every person behaving that way makes to empower the government monopoly. I realize that culture is what culture is, but it is very important that the government is simply taking advantage of a power that the people are willfully and voluntarily handing to them every day. At any moment the people could simply wake up, realize how ridiculous they are being and be free of those costs and problems overnight.

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                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      In much of the world, especially the developed world, the idea of "local numbers" is rapidly fading. Even in the US where those feelings were strong people struggle to even know what people mean by local numbers anymore. And the US did not have the kinds of problems that Qatar has.

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                                      • IT-ADMINI
                                        IT-ADMIN
                                        last edited by

                                        yeah i see what you mean, we are the ones who created this limitation for ourselves, and the winner is the ISP 😉
                                        actually it is very hard to change this idea from the peoples mind

                                        scottalanmillerS 1 Reply Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller @IT-ADMIN
                                          last edited by

                                          @IT-ADMIN said:

                                          yeah i see what you mean, we are the ones who created this limitation for ourselves, and the winner is the ISP 😉
                                          actually it is very hard to change this idea from the peoples mind

                                          Correct, the people and the businesses have allowed their "rights", in a way, to be eroded away by being lazy. Or by having bizarre prejudice based on a phone number. People everywhere are very easily manipulated in these ways, it is not unique to being there, but it does show just how incredibly easily it can happen and how impactful something that seems really small can be.

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                                          • DashrenderD
                                            Dashrender
                                            last edited by

                                            It's not as simple as all that though.

                                            Let's say that his office decided to change to another countries phone number, That more than likely means that all of their customers will have to make long distance calls to call them. Unless their wireless carriers are like US ones where calling between states is no longer considered long distance (yet most home service still considers it long distance) most people would be charged for calling them. This can be a huge blow to business.

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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