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    Massive Azure Outage and No Support

    IT Discussion
    cloud computing microsoft azure iaas
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    • scottalanmillerS
      scottalanmiller
      last edited by

      More than twenty minutes now and they won't even talk on the support call, they've put us on hold and left!!

      dafyreD 1 Reply Last reply Reply Quote 0
      • dafyreD
        dafyre @scottalanmiller
        last edited by

        @scottalanmiller Ring them up on another line... Everybody call them at staggered intervals, lol.

        DustinB3403D 1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403 @dafyre
          last edited by

          @dafyre said:

          @scottalanmiller Ring them up on another line... Everybody call them at staggered intervals, lol.

          Because they need their phone systems to crash too... just pile it on.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @DustinB3403
            last edited by

            @DustinB3403 said:

            @dafyre said:

            @scottalanmiller Ring them up on another line... Everybody call them at staggered intervals, lol.

            Because they need their phone systems to crash too... just pile it on.

            I doubt that they moved to Skype for Business yet. Let me tell you, though, I'm putting my foot down about us moving to that now. There was talk of it, and that's coming to a halt. Not letting that happen, ever.

            DustinB3403D dafyreD 2 Replies Last reply Reply Quote 1
            • DustinB3403D
              DustinB3403 @scottalanmiller
              last edited by

              @scottalanmiller Read here I've provided a Service Status for Skype for Business 2016 directly from MS.

              http://mangolassi.it/topic/6137/skype-for-business-2016-where-can-i-download/10

              1 Reply Last reply Reply Quote 0
              • dafyreD
                dafyre @scottalanmiller
                last edited by

                @scottalanmiller If you are only using it for internal messaging, why not spin up your own Jabber server on ASO or DO?

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @dafyre
                  last edited by

                  @dafyre said:

                  @scottalanmiller If you are only using it for internal messaging, why not spin up your own Jabber server on ASO or DO?

                  We have perfectly good systems now. But MS has been pushing us to go to Skype for Business and says that they will pay for everything. Free is not always as good as it seems. That's where MS services are now... not good enough to even be using for free.

                  stacksofplatesS 1 Reply Last reply Reply Quote 1
                  • DustinB3403D
                    DustinB3403
                    last edited by DustinB3403

                    Oh and here's the Sharepoint report

                    Customer Impact: Analysis indicates that the scope of customers experiencing impact appears to be very limited with only a few customers reporting the issue. 
                    
                    Incident Start Time: Thursday, September 17, 2015, at 4:35 AM UTC
                    
                    Estimated Restoration Time: By Wednesday, September 23, 2015, at 1:00 AM UTC
                    
                    Preliminary Root Cause: An issue with the file synchronization service for MacOS X clients was causing unanticipated additional load on the service.
                    
                    Next Update by: Wednesday, September 23, 2015, at 1:00 AM UTC
                    
                    1 Reply Last reply Reply Quote 0
                    • stacksofplatesS
                      stacksofplates @scottalanmiller
                      last edited by

                      @scottalanmiller said:

                      @dafyre said:

                      @scottalanmiller If you are only using it for internal messaging, why not spin up your own Jabber server on ASO or DO?

                      We have perfectly good systems now. But MS has been pushing us to go to Skype for Business and says that they will pay for everything. Free is not always as good as it seems. That's where MS services are now... not good enough to even be using for free.

                      The new Lenovo.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        Well I don't think that they sold the data to anyone, just lost it.

                        stacksofplatesS 1 Reply Last reply Reply Quote 0
                        • stacksofplatesS
                          stacksofplates @scottalanmiller
                          last edited by

                          @scottalanmiller said:

                          Well I don't think that they sold the data to anyone, just lost it.

                          I was referring to this quote from you:

                          We got one for free, I'm not impressed with it at all. I'm surprised that they decided to give something away that would not be impressive. So as a Lenovo owner I'm like "even for free, we aren't happy". Nothing is less impressive than only being marginally useful for free.

                          scottalanmillerS 1 Reply Last reply Reply Quote 1
                          • scottalanmillerS
                            scottalanmiller @stacksofplates
                            last edited by

                            @johnhooks said:

                            @scottalanmiller said:

                            Well I don't think that they sold the data to anyone, just lost it.

                            I was referring to this quote from you:

                            We got one for free, I'm not impressed with it at all. I'm surprised that they decided to give something away that would not be impressive. So as a Lenovo owner I'm like "even for free, we aren't happy". Nothing is less impressive than only being marginally useful for free.

                            Ah ha, good catch. And very true.

                            1 Reply Last reply Reply Quote 1
                            • MattSpellerM
                              MattSpeller
                              last edited by

                              Are you back up?

                              gjacobseG 2 Replies Last reply Reply Quote 0
                              • gjacobseG
                                gjacobse @MattSpeller
                                last edited by

                                @MattSpeller said:

                                Are you back up?

                                Not yet.

                                coliverC 1 Reply Last reply Reply Quote 0
                                • coliverC
                                  coliver @gjacobse
                                  last edited by

                                  @gjacobse said:

                                  @MattSpeller said:

                                  Are you back up?

                                  Not yet.

                                  Man, I am frustrated for you guys.

                                  1 Reply Last reply Reply Quote 0
                                  • gjacobseG
                                    gjacobse @MattSpeller
                                    last edited by

                                    @MattSpeller said:

                                    Are you back up?

                                    Things are starting to come back up now.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      I'll believe that when the clients stop yelling at me.

                                      gjacobseG 1 Reply Last reply Reply Quote 2
                                      • gjacobseG
                                        gjacobse @scottalanmiller
                                        last edited by

                                        @scottalanmiller said:

                                        I'll believe that when the clients stop yelling at me.

                                        I understand that completely. New IPs, so DNS is being updated. But some things are running again....

                                        More to follow. I am sorry they they are yelling.

                                        RojoLocoR 1 Reply Last reply Reply Quote 0
                                        • RojoLocoR
                                          RojoLoco @gjacobse
                                          last edited by

                                          @gjacobse said:

                                          @scottalanmiller said:

                                          More to follow. I am sorry they they are yelling.

                                          Customers yell, that's why I'm glad to be 2 or 3 layers away from them now.... I yell back.

                                          gjacobseG 1 Reply Last reply Reply Quote 2
                                          • gjacobseG
                                            gjacobse @RojoLoco
                                            last edited by

                                            @RojoLoco said:

                                            @gjacobse said:

                                            @scottalanmiller said:

                                            More to follow. I am sorry they they are yelling.

                                            Customers yell, that's why I'm glad to be 2 or 3 layers away from them now.... I yell back.

                                            Never rely on the mute button... because sometimes,..I yell back too..

                                            1 Reply Last reply Reply Quote 1
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