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    Massive Azure Outage and No Support

    IT Discussion
    cloud computing microsoft azure iaas
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    • coliverC
      coliver @scottalanmiller
      last edited by

      @scottalanmiller said:

      At an hour now since they claimed to be powering on the VMs. An hour!!!

      Maybe the VMs don't exist anymore and they are trying to find a backup copy of them.

      scottalanmillerS gjacobseG 2 Replies Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller @coliver
        last edited by

        @coliver said:

        @scottalanmiller said:

        At an hour now since they claimed to be powering on the VMs. An hour!!!

        Maybe the VMs don't exist anymore and they are trying to find a backup copy of them.

        At this point, that is my assumption.

        1 Reply Last reply Reply Quote 1
        • gjacobseG
          gjacobse @coliver
          last edited by

          @coliver said:

          @scottalanmiller said:

          At an hour now since they claimed to be powering on the VMs. An hour!!!

          Maybe the VMs don't exist anymore and they are trying to find a backup copy of them.

          That would be an Epic Fail....

          scottalanmillerS 1 Reply Last reply Reply Quote 1
          • scottalanmillerS
            scottalanmiller @gjacobse
            last edited by

            @gjacobse said:

            That would be an Epic Fail....

            It's already an epic fail. The amount that MS was claiming that data loss like this could not happen has led me to believe that it is their greatest fear.

            1 Reply Last reply Reply Quote 1
            • DustinB3403D
              DustinB3403
              last edited by

              Have their been any catastrophic events to their data centers that have been reported or leaked?

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @DustinB3403
                last edited by

                @DustinB3403 said:

                Have their been any catastrophic events to their data centers that have been reported or leaked?

                Not that we have heard, but they've been having lots of issues recently.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  More than twenty minutes now and they won't even talk on the support call, they've put us on hold and left!!

                  dafyreD 1 Reply Last reply Reply Quote 0
                  • dafyreD
                    dafyre @scottalanmiller
                    last edited by

                    @scottalanmiller Ring them up on another line... Everybody call them at staggered intervals, lol.

                    DustinB3403D 1 Reply Last reply Reply Quote 0
                    • DustinB3403D
                      DustinB3403 @dafyre
                      last edited by

                      @dafyre said:

                      @scottalanmiller Ring them up on another line... Everybody call them at staggered intervals, lol.

                      Because they need their phone systems to crash too... just pile it on.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @DustinB3403
                        last edited by

                        @DustinB3403 said:

                        @dafyre said:

                        @scottalanmiller Ring them up on another line... Everybody call them at staggered intervals, lol.

                        Because they need their phone systems to crash too... just pile it on.

                        I doubt that they moved to Skype for Business yet. Let me tell you, though, I'm putting my foot down about us moving to that now. There was talk of it, and that's coming to a halt. Not letting that happen, ever.

                        DustinB3403D dafyreD 2 Replies Last reply Reply Quote 1
                        • DustinB3403D
                          DustinB3403 @scottalanmiller
                          last edited by

                          @scottalanmiller Read here I've provided a Service Status for Skype for Business 2016 directly from MS.

                          http://mangolassi.it/topic/6137/skype-for-business-2016-where-can-i-download/10

                          1 Reply Last reply Reply Quote 0
                          • dafyreD
                            dafyre @scottalanmiller
                            last edited by

                            @scottalanmiller If you are only using it for internal messaging, why not spin up your own Jabber server on ASO or DO?

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @dafyre
                              last edited by

                              @dafyre said:

                              @scottalanmiller If you are only using it for internal messaging, why not spin up your own Jabber server on ASO or DO?

                              We have perfectly good systems now. But MS has been pushing us to go to Skype for Business and says that they will pay for everything. Free is not always as good as it seems. That's where MS services are now... not good enough to even be using for free.

                              stacksofplatesS 1 Reply Last reply Reply Quote 1
                              • DustinB3403D
                                DustinB3403
                                last edited by DustinB3403

                                Oh and here's the Sharepoint report

                                Customer Impact: Analysis indicates that the scope of customers experiencing impact appears to be very limited with only a few customers reporting the issue. 
                                
                                Incident Start Time: Thursday, September 17, 2015, at 4:35 AM UTC
                                
                                Estimated Restoration Time: By Wednesday, September 23, 2015, at 1:00 AM UTC
                                
                                Preliminary Root Cause: An issue with the file synchronization service for MacOS X clients was causing unanticipated additional load on the service.
                                
                                Next Update by: Wednesday, September 23, 2015, at 1:00 AM UTC
                                
                                1 Reply Last reply Reply Quote 0
                                • stacksofplatesS
                                  stacksofplates @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  @dafyre said:

                                  @scottalanmiller If you are only using it for internal messaging, why not spin up your own Jabber server on ASO or DO?

                                  We have perfectly good systems now. But MS has been pushing us to go to Skype for Business and says that they will pay for everything. Free is not always as good as it seems. That's where MS services are now... not good enough to even be using for free.

                                  The new Lenovo.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    Well I don't think that they sold the data to anyone, just lost it.

                                    stacksofplatesS 1 Reply Last reply Reply Quote 0
                                    • stacksofplatesS
                                      stacksofplates @scottalanmiller
                                      last edited by

                                      @scottalanmiller said:

                                      Well I don't think that they sold the data to anyone, just lost it.

                                      I was referring to this quote from you:

                                      We got one for free, I'm not impressed with it at all. I'm surprised that they decided to give something away that would not be impressive. So as a Lenovo owner I'm like "even for free, we aren't happy". Nothing is less impressive than only being marginally useful for free.

                                      scottalanmillerS 1 Reply Last reply Reply Quote 1
                                      • scottalanmillerS
                                        scottalanmiller @stacksofplates
                                        last edited by

                                        @johnhooks said:

                                        @scottalanmiller said:

                                        Well I don't think that they sold the data to anyone, just lost it.

                                        I was referring to this quote from you:

                                        We got one for free, I'm not impressed with it at all. I'm surprised that they decided to give something away that would not be impressive. So as a Lenovo owner I'm like "even for free, we aren't happy". Nothing is less impressive than only being marginally useful for free.

                                        Ah ha, good catch. And very true.

                                        1 Reply Last reply Reply Quote 1
                                        • MattSpellerM
                                          MattSpeller
                                          last edited by

                                          Are you back up?

                                          gjacobseG 2 Replies Last reply Reply Quote 0
                                          • gjacobseG
                                            gjacobse @MattSpeller
                                            last edited by

                                            @MattSpeller said:

                                            Are you back up?

                                            Not yet.

                                            coliverC 1 Reply Last reply Reply Quote 0
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