Massive Azure Outage and No Support
-
@MattSpeller said:
@gjacobse said:
I walked in on Wednesday to a server crash - I walked out of the office at 1pm on Friday.
The cost of being a one person show is high, no doubt. I still love it.
I really love my team. That's not to say I didn't enjoy being the soul person. But sometimes you need to have a second pair of eyes to catch that obscure error you missed looking over the logs for teh 24th time.
-
It has been forty minutes since they told us that they were going to turn on the systems after everything was "resolved" and not a single system is on yet. We've got all kinds of people sitting around working on this wasting our time and they can't be bothered to do anything. This is insane. At this point they are just flat out lying to us and think we are idiots who can't tell or will forget or something.
-
@gjacobse said:
@RojoLoco said:
@MattSpeller said:
Stuff like this makes me glad we have (most) of our junk internal. So much trust to put in another company!
Edit: advantages to cloud are obvious, don't get me wrong.
On-prem for the WIN!!!!
Yes and no. On premises you and your team however small are responsible. The last two Non Profits I worked for I was the sole IT person, supporting (x) staff, (x) servers and (x) locations.
I walked in on Wednesday to a server crash - I walked out of the office at 1pm on Friday.
Ideally, in a hosted arrangement, you would have more than just 2 or 3 people to work on the issue, therefore allowing the task of rebuilding / replacing a system to be balanced - sleep is a good thing to have. You start to make mistakes after so many hours of being awake and dealing with a single issue.
Good point, but I work for a profit driven company that is not afraid to (wisely) spend money to make the infrastructure sound. I am the only official IT person, but my manager knows as much as I do (more), plus he is a developer, so we have tech-minded C-levels. It's truly ideal, and I love my job.
-
@gjacobse Master and Apprentice works well.
-
@scottalanmiller Time to order pizza and coke for the office, have a moral boost to get everyone through the poop tsunami
-
Everyone is in a car trying to get to Spiceworld. Trust me, Microsoft is going to be VERY glad that they don't have a booth this year. After losing my email on Office 365 and now bringing down Azure and lying to us about getting it fixed I'm beyond livid.
-
@MattSpeller said:
@scottalanmiller Time to order pizza and coke for the office, have a moral boost to get everyone through the poop tsunami
Beers and Netflix until stuff comes back up...
-
@RojoLoco cracks the top on the scotch and pours two "wee" drams
-
50 minutes after they lied about turning the systems on.... nothing.
-
Wow this is terrible. Hopefully something happens soon.
-
At an hour now since they claimed to be powering on the VMs. An hour!!!
-
@scottalanmiller said:
At an hour now since they claimed to be powering on the VMs. An hour!!!
Maybe the VMs don't exist anymore and they are trying to find a backup copy of them.
-
@coliver said:
@scottalanmiller said:
At an hour now since they claimed to be powering on the VMs. An hour!!!
Maybe the VMs don't exist anymore and they are trying to find a backup copy of them.
At this point, that is my assumption.
-
@coliver said:
@scottalanmiller said:
At an hour now since they claimed to be powering on the VMs. An hour!!!
Maybe the VMs don't exist anymore and they are trying to find a backup copy of them.
That would be an Epic Fail....
-
@gjacobse said:
That would be an Epic Fail....
It's already an epic fail. The amount that MS was claiming that data loss like this could not happen has led me to believe that it is their greatest fear.
-
Have their been any catastrophic events to their data centers that have been reported or leaked?
-
@DustinB3403 said:
Have their been any catastrophic events to their data centers that have been reported or leaked?
Not that we have heard, but they've been having lots of issues recently.
-
More than twenty minutes now and they won't even talk on the support call, they've put us on hold and left!!
-
@scottalanmiller Ring them up on another line... Everybody call them at staggered intervals, lol.
-
@dafyre said:
@scottalanmiller Ring them up on another line... Everybody call them at staggered intervals, lol.
Because they need their phone systems to crash too... just pile it on.
