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    Massive Azure Outage and No Support

    IT Discussion
    cloud computing microsoft azure iaas
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    • RojoLocoR
      RojoLoco
      last edited by

      This thread makes me glad we only have colocated systems. We did tons of research into the colo, and we are 200% happy with our choice. They have all the niceties... onsite generators, 2x power feeds, each w/ UPS redundancy, redundant network feeds.... I feel like our little, specialized cloud hosting platform we provide is more robust than MS now.

      1 Reply Last reply Reply Quote 0
      • gjacobseG
        gjacobse @RojoLoco
        last edited by

        @RojoLoco said:

        @MattSpeller said:

        Stuff like this makes me glad we have (most) of our junk internal. So much trust to put in another company!

        Edit: advantages to cloud are obvious, don't get me wrong.

        On-prem for the WIN!!!!

        Yes and no. On premises you and your team however small are responsible. The last two Non Profits I worked for I was the sole IT person, supporting (x) staff, (x) servers and (x) locations.

        I walked in on Wednesday to a server crash - I walked out of the office at 1pm on Friday.

        Ideally, in a hosted arrangement, you would have more than just 2 or 3 people to work on the issue, therefore allowing the task of rebuilding / replacing a system to be balanced - sleep is a good thing to have. You start to make mistakes after so many hours of being awake and dealing with a single issue.

        MattSpellerM RojoLocoR 2 Replies Last reply Reply Quote 1
        • MattSpellerM
          MattSpeller @gjacobse
          last edited by

          @gjacobse said:

          I walked in on Wednesday to a server crash - I walked out of the office at 1pm on Friday.

          The cost of being a one person show is high, no doubt. I still love it.

          gjacobseG 1 Reply Last reply Reply Quote 2
          • gjacobseG
            gjacobse @MattSpeller
            last edited by

            @MattSpeller said:

            @gjacobse said:

            I walked in on Wednesday to a server crash - I walked out of the office at 1pm on Friday.

            The cost of being a one person show is high, no doubt. I still love it.

            I really love my team. That's not to say I didn't enjoy being the soul person. But sometimes you need to have a second pair of eyes to catch that obscure error you missed looking over the logs for teh 24th time.

            MattSpellerM 1 Reply Last reply Reply Quote 2
            • scottalanmillerS
              scottalanmiller
              last edited by

              It has been forty minutes since they told us that they were going to turn on the systems after everything was "resolved" and not a single system is on yet. We've got all kinds of people sitting around working on this wasting our time and they can't be bothered to do anything. This is insane. At this point they are just flat out lying to us and think we are idiots who can't tell or will forget or something.

              MattSpellerM 1 Reply Last reply Reply Quote 0
              • RojoLocoR
                RojoLoco @gjacobse
                last edited by

                @gjacobse said:

                @RojoLoco said:

                @MattSpeller said:

                Stuff like this makes me glad we have (most) of our junk internal. So much trust to put in another company!

                Edit: advantages to cloud are obvious, don't get me wrong.

                On-prem for the WIN!!!!

                Yes and no. On premises you and your team however small are responsible. The last two Non Profits I worked for I was the sole IT person, supporting (x) staff, (x) servers and (x) locations.

                I walked in on Wednesday to a server crash - I walked out of the office at 1pm on Friday.

                Ideally, in a hosted arrangement, you would have more than just 2 or 3 people to work on the issue, therefore allowing the task of rebuilding / replacing a system to be balanced - sleep is a good thing to have. You start to make mistakes after so many hours of being awake and dealing with a single issue.

                Good point, but I work for a profit driven company that is not afraid to (wisely) spend money to make the infrastructure sound. I am the only official IT person, but my manager knows as much as I do (more), plus he is a developer, so we have tech-minded C-levels. It's truly ideal, and I love my job.

                1 Reply Last reply Reply Quote 2
                • MattSpellerM
                  MattSpeller @gjacobse
                  last edited by

                  @gjacobse Master and Apprentice works well.

                  1 Reply Last reply Reply Quote 0
                  • MattSpellerM
                    MattSpeller @scottalanmiller
                    last edited by

                    @scottalanmiller Time to order pizza and coke for the office, have a moral boost to get everyone through the poop tsunami

                    RojoLocoR 1 Reply Last reply Reply Quote 2
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Everyone is in a car trying to get to Spiceworld. Trust me, Microsoft is going to be VERY glad that they don't have a booth this year. After losing my email on Office 365 and now bringing down Azure and lying to us about getting it fixed I'm beyond livid.

                      1 Reply Last reply Reply Quote 1
                      • RojoLocoR
                        RojoLoco @MattSpeller
                        last edited by

                        @MattSpeller said:

                        @scottalanmiller Time to order pizza and coke for the office, have a moral boost to get everyone through the poop tsunami

                        Beers and Netflix until stuff comes back up...

                        MattSpellerM 1 Reply Last reply Reply Quote 0
                        • MattSpellerM
                          MattSpeller @RojoLoco
                          last edited by

                          @RojoLoco cracks the top on the scotch and pours two "wee" drams

                          1 Reply Last reply Reply Quote 2
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            50 minutes after they lied about turning the systems on.... nothing.

                            1 Reply Last reply Reply Quote 0
                            • stacksofplatesS
                              stacksofplates
                              last edited by

                              Wow this is terrible. Hopefully something happens soon.

                              1 Reply Last reply Reply Quote 1
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                At an hour now since they claimed to be powering on the VMs. An hour!!!

                                coliverC 1 Reply Last reply Reply Quote 0
                                • coliverC
                                  coliver @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  At an hour now since they claimed to be powering on the VMs. An hour!!!

                                  Maybe the VMs don't exist anymore and they are trying to find a backup copy of them.

                                  scottalanmillerS gjacobseG 2 Replies Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller @coliver
                                    last edited by

                                    @coliver said:

                                    @scottalanmiller said:

                                    At an hour now since they claimed to be powering on the VMs. An hour!!!

                                    Maybe the VMs don't exist anymore and they are trying to find a backup copy of them.

                                    At this point, that is my assumption.

                                    1 Reply Last reply Reply Quote 1
                                    • gjacobseG
                                      gjacobse @coliver
                                      last edited by

                                      @coliver said:

                                      @scottalanmiller said:

                                      At an hour now since they claimed to be powering on the VMs. An hour!!!

                                      Maybe the VMs don't exist anymore and they are trying to find a backup copy of them.

                                      That would be an Epic Fail....

                                      scottalanmillerS 1 Reply Last reply Reply Quote 1
                                      • scottalanmillerS
                                        scottalanmiller @gjacobse
                                        last edited by

                                        @gjacobse said:

                                        That would be an Epic Fail....

                                        It's already an epic fail. The amount that MS was claiming that data loss like this could not happen has led me to believe that it is their greatest fear.

                                        1 Reply Last reply Reply Quote 1
                                        • DustinB3403D
                                          DustinB3403
                                          last edited by

                                          Have their been any catastrophic events to their data centers that have been reported or leaked?

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @DustinB3403
                                            last edited by

                                            @DustinB3403 said:

                                            Have their been any catastrophic events to their data centers that have been reported or leaked?

                                            Not that we have heard, but they've been having lots of issues recently.

                                            1 Reply Last reply Reply Quote 0
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