Ubiquiti UniFi AP: Signal drop out issue.
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I just submitted a support request to them. I linked back to this thread -
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We Tweeted directly to them the other day too. No response from them though.
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@scottalanmiller said:
We Tweeted directly to them the other day too. No response from them though.
I have a response... but only for some of what I have already given... Screen shot of error? I don't have one really.. just poor signal quality. sigh
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Your best solution will be another AP to prove issues.
Otherwise, the best you can expect is an RMA that takes 2 weeks. Assuming it is under warranty.
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@JaredBusch said:
Your best solution will be another AP to prove issues.
Otherwise, the best you can expect is an RMA that takes 2 weeks. Assuming it is under warranty.
Maybe as such as this?
Pulled out a EnGenius AP I happen to have. The main signal on it didn't bounce around. I even walked around and went upstairs and sat just 3 feet away from the UniFi AP.
Dropping the EnGenius power to just 10% didn't seem to drop the signal level much.
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@JaredBusch said:
Your best solution will be another AP to prove issues.
@g.jacobse said:
Maybe as such as this?
No, you need to get a second UAP to prove a hardware problem or software problem.
If a second UAP does exactly the same thing, then you have a problem with the UniFi software (firmware most likely). If it does not have this problem, then the problem is the hardware. Request a RMA if under warranty and move on.
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@g.jacobse said:
Dropping the EnGenius power to just 10% didn't seem to drop the signal level much.
A lot of the time that can actually improve signal quality haha
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Yes, as I mentioned in Skype, I think, pretty much every AP in the world should never be set to high power in a normal residence.
Those power levels will overwhelm the radio in the phone/device.
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Fewer signals bouncing all over the place.
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@JaredBusch Yup, most of the AP's you'll see come juiced up too far IMHO
If you're giving up on your unifi AP, maybe try throwing DD-WRT on it for giggles - might be surprised, who knows.
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Requires DD-WRT professional subscription if I understand how DD-WRT works..
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@JaredBusch said:
@JaredBusch said:
Your best solution will be another AP to prove issues.
@g.jacobse said:
Maybe as such as this?
No, you need to get a second UAP to prove a hardware problem or software problem.
If a second UAP does exactly the same thing, then you have a problem with the UniFi software (firmware most likely). If it does not have this problem, then the problem is the hardware. Request a RMA if under warranty and move on.
Buggers - I have enough hardware around here. Rather avoid another purchase if I can avoid it. Though, I suppose could split coverage of the house, and drop the output power then.
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@g.jacobse said:
Buggers - I have enough hardware around here. Rather avoid another purchase if I can avoid it. Though, I suppose could split coverage of the house, and drop the output power then.
Assuming it is under warranty, I am sure that you could easily get an RMA approved for your current UAP if you have opened a support case and sent in the screenshots and such.
You will just have to be without it for two weeks or so.
Buying a second was a suggestion to not be without one.
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@JaredBusch said:
@g.jacobse said:
Buggers - I have enough hardware around here. Rather avoid another purchase if I can avoid it. Though, I suppose could split coverage of the house, and drop the output power then.
Assuming it is under warranty, I am sure that you could easily get an RMA approved for your current UAP if you have opened a support case and sent in the screenshots and such.
You will just have to be without it for two weeks or so.
Buying a second was a suggestion to not be without one.
LOL... I am not AP poor.. If I pulled my gear from the neighbors I'd have to Linksys WAP54G APs, then there is the UniFi AP and the EnGenius..
At one time I had a bridge going to their house to give them internet. But that was some time back and they now have their own service. Bridge is down,.. I just never bothered to go get it. Come to think of it,.. there may be a Linksys wireless router over there too..
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@JaredBusch said:
Requires DD-WRT professional subscription if I understand how DD-WRT works..
Ahhh too bad
