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    Setting up ServiceDesk ticketing system for email

    Scheduled Pinned Locked Moved IT Discussion
    23 Posts 6 Posters 2.9k Views
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    • MattSpellerM
      MattSpeller @IRJ
      last edited by

      @IRJ getting firewalled?

      1 Reply Last reply Reply Quote 0
      • gjacobseG
        gjacobse
        last edited by

        Might have to stop and restart the mail service in Service Desk.

        1 Reply Last reply Reply Quote 0
        • IRJI
          IRJ
          last edited by

          I am now getting this when I try to login to the ServiceDesk....wtf?

          2015-05-04_15-44-32.png

          1 Reply Last reply Reply Quote 0
          • IRJI
            IRJ
            last edited by

            I have received no emails explaining why this happened......

            1 Reply Last reply Reply Quote 0
            • IRJI
              IRJ
              last edited by

              Is there anyone from ManageEngine that can help me figure out why I am being denied this service all the sudden? All I did was create a few test tickets via email using my own email account.....

              1 Reply Last reply Reply Quote 0
              • mlnewsM
                mlnews
                last edited by

                @Vidya is from ME

                1 Reply Last reply Reply Quote 0
                • IRJI
                  IRJ
                  last edited by

                  I received an email update on my ticket after about 15 minutes delay. Now I can get into the ServiceDesk again....wtf...lol

                  1 Reply Last reply Reply Quote 0
                  • IRJI
                    IRJ
                    last edited by

                    Did somebody crash into ManageEngine's fiber? 😛

                    scottalanmillerS 1 Reply Last reply Reply Quote 2
                    • scottalanmillerS
                      scottalanmiller @IRJ
                      last edited by

                      @IRJ said:

                      Did somebody crash into ManageEngine's fiber? 😛

                      Apply water to the burn area.

                      IRJI 1 Reply Last reply Reply Quote 1
                      • IRJI
                        IRJ @scottalanmiller
                        last edited by

                        @scottalanmiller said:

                        @IRJ said:

                        Did somebody crash into ManageEngine's fiber? 😛

                        Apply water to the burn area.

                        Lol. Everything is working again. That was weird....

                        1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Maybe Rogers fixed it for them?

                          1 Reply Last reply Reply Quote 2
                          • IRJI
                            IRJ
                            last edited by

                            They fixed it

                            broad460.jpg

                            ? 1 Reply Last reply Reply Quote 2
                            • ?
                              A Former User @IRJ
                              last edited by

                              @IRJ said:

                              They fixed it

                              broad460.jpg

                              Yep an actual picture for the repair.. even though it's used all over the internet

                              http://www.slate.com/blogs/future_tense/2014/06/06/hundreds_of_cities_have_laid_fiber_for_faster_internet_but_big_telecom_companies.html

                              IRJI 1 Reply Last reply Reply Quote 1
                              • IRJI
                                IRJ @A Former User
                                last edited by

                                @thecreativeone91 said:

                                @IRJ said:

                                They fixed it

                                broad460.jpg

                                Yep an actual picture for the repair.. even though it's used all over the internet

                                http://www.slate.com/blogs/future_tense/2014/06/06/hundreds_of_cities_have_laid_fiber_for_faster_internet_but_big_telecom_companies.html

                                If you look closely off the screen you can see the 10 car pileup that caused it!

                                1 Reply Last reply Reply Quote 2
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