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    CloudatCost and Fibernetics April to May Outage

    Scheduled Pinned Locked Moved News
    fiberneticscloudatcost
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    • ?
      A Former User
      last edited by

      No one else seems to be having issues with rodgers at this point. Seems Odd.

      @scottalanmiller They might not even be using the enterprise version of ESXi, they could be using some free ESXi license without vMotion given the lack of funding.

      Also we have no real proof aside from their own claim to be owned by Fibernetics. There Articles of Organization does not list them, it list some guy (who has a really nice house in Canada btw). It's a Venture capital company that owns a few other risky ventures. Fibernetics has from some reports of some people denied that they own Cloud at Cost and suggested they are more of a partner & provider ( but, not a business partner)

      Also I wonder if it's true about only $51,000 net worth http://kikstats.com/site/cloudatcost.com

      1 Reply Last reply Reply Quote 0
      • ?
        A Former User
        last edited by A Former User

        Here's one of there other ventures: http://www.fongo.com/

        It looks like they will partner with most any employee's ideas on companies: http://www.fibernetics.ca/about-us/fibernetics-ventures/

        1 Reply Last reply Reply Quote 0
        • IRJI
          IRJ @Reid Cooper
          last edited by

          @Reid-Cooper said:

          I have a suspicion that maybe they are not coming back this time.

          Are there any repercussions if they do this?

          ? 1 Reply Last reply Reply Quote 0
          • ?
            A Former User @IRJ
            last edited by

            @IRJ said:

            @Reid-Cooper said:

            I have a suspicion that maybe they are not coming back this time.

            Are there any repercussions if they do this?

            ChargeBacks should be easier? Not much else you can do unless you want to take them to court (not worth it). and with no US presence that can be much harder.

            IRJI 1 Reply Last reply Reply Quote 0
            • IRJI
              IRJ @A Former User
              last edited by

              @thecreativeone91 said:

              @IRJ said:

              @Reid-Cooper said:

              I have a suspicion that maybe they are not coming back this time.

              Are there any repercussions if they do this?

              ChargeBacks should be easier? Not much else you can do unless you want to take them to court (not worth it). and with no US presence that can be much harder.

              I am glad that I never spent a penny. I won a free server in the ML contest. I never trusted the business model of one time purchase for something that needs continual maintenance.

              1 Reply Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller
                last edited by

                I've gotten an email from them. They will be online in a few minutes.

                IRJI 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Online here I mean, no word on being online for the datacenter.

                  ? 1 Reply Last reply Reply Quote 0
                  • IRJI
                    IRJ @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    I've gotten an email from them. They will be online in a few minutes.

                    Does it even matter at this point?

                    1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User @scottalanmiller
                      last edited by

                      @scottalanmiller said:

                      Online here I mean, no word on being online for the datacenter.

                      Bahahah.

                      1 Reply Last reply Reply Quote 0
                      • mlnewsM
                        mlnews
                        last edited by

                        https://twitter.com/cloudatcost/status/594156214067466240

                        1 Reply Last reply Reply Quote 0
                        • mlnewsM
                          mlnews
                          last edited by

                          https://members.cloudatcost.com/index.php?fuse=admin&view=Announcements&ann_id=73

                          This is the official link for the network status.

                          ? 1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User @mlnews
                            last edited by A Former User

                            @mlnews said:

                            https://members.cloudatcost.com/index.php?fuse=admin&view=Announcements&ann_id=73

                            This is the official link for the network status.

                            Lies...There's no way anyone is believing that.

                            1 Reply Last reply Reply Quote 0
                            • dafyreD
                              dafyre
                              last edited by

                              They Seriously need to be using Zabbix or something for monitoring their links...

                              ? 1 Reply Last reply Reply Quote 0
                              • ?
                                A Former User @dafyre
                                last edited by

                                @dafyre said:

                                They Seriously need to be using Zabbix or something for monitoring their links...

                                But then they couldn't always blame outages on someone else.

                                1 Reply Last reply Reply Quote 1
                                • AmanBhogalA
                                  AmanBhogal Vendor
                                  last edited by

                                  Hey everybody,

                                  In the past 24 hours we have experienced multiple fiber splices which have caused a lot of downtime at our data center.

                                  As many of you have mentioned, we are not completely offline and there are servers still online during this outage.

                                  The most recent update I received from Rogers outlines that techs have been dispatched and that the issue has been escalated to management at Rogers.

                                  The crew is currently trying to resolve the issue but Rogers has not provided an ETR.

                                  I will do my best to keep everybody posted on a regular basis.

                                  Reid CooperR 1 Reply Last reply Reply Quote -3
                                  • Reid CooperR
                                    Reid Cooper @AmanBhogal
                                    last edited by Reid Cooper

                                    @AmanBhogal said:

                                    Hey everybody,

                                    In the past 24 hours we have experienced multiple fiber splices which have caused a lot of downtime at our data center.

                                    As many of you have mentioned, we are not completely offline and there are servers still online during this outage.

                                    The most recent update I received from Rogers outlines that techs have been dispatched and that the issue has been escalated to management at Rogers.

                                    The crew is currently trying to resolve the issue but Rogers has not provided an ETR.

                                    I will do my best to keep everybody posted on a regular basis.

                                    What does Rogers have to do with it? You have redundant connections, why have you chosen not to failover? The issue is with you, not with Rogers. That there is a loss of redundancy, a loss of capacity, that might be Rogers. But the downtime issue is not Rogers and mentioning them is an excuse.

                                    Rogers has nothing to do with the downtime. Why are you DOWN is the question and why is no attempt at resolving it being made?

                                    ? 1 Reply Last reply Reply Quote 1
                                    • ?
                                      A Former User @Reid Cooper
                                      last edited by

                                      @Reid-Cooper said:

                                      @AmanBhogal said:

                                      Hey everybody,

                                      In the past 24 hours we have experienced multiple fiber splices which have caused a lot of downtime at our data center.

                                      As many of you have mentioned, we are not completely offline and there are servers still online during this outage.

                                      The most recent update I received from Rogers outlines that techs have been dispatched and that the issue has been escalated to management at Rogers.

                                      The crew is currently trying to resolve the issue but Rogers has not provided an ETR.

                                      I will do my best to keep everybody posted on a regular basis.

                                      What does Rogers have to do with it? You have redundant connections, why have you chosen not to failover? The issue is with you, not with Rogers. That there is a loss of redundancy, a loss of capacity, that might be Rogers. But the downtime issue is not Rogers and mentioning them is an excuse.

                                      Rogers has nothing to do with the downtime. Why are you DOWN is the question and why is no attempt at resolving it being made?

                                      Exactly. How does a Datacenter not know how to advertise it's routes and subnets over multiple connections? people run more reliable and redundant hosting out of their houses.

                                      1 Reply Last reply Reply Quote 0
                                      • mlnewsM
                                        mlnews
                                        last edited by

                                        https://twitter.com/cloudatcost/status/594169115939475456

                                        ? 1 Reply Last reply Reply Quote 0
                                        • ?
                                          A Former User @mlnews
                                          last edited by A Former User

                                          @mlnews said:

                                          https://twitter.com/cloudatcost/status/594169115939475456

                                          So about 30 hrs for a failover that should be automatic.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            Back up here.

                                            1 Reply Last reply Reply Quote 0
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