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    Drobo B800i startup issues

    IT Discussion
    san b800i drobo ntg lab ntg storage
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    • Mike RalstonM
      Mike Ralston
      last edited by scottalanmiller

      We've got a Drobo B800i that's not starting up properly in the lab. All the Drive Status lights show up Yellow (Both for the bays containing drives, and the bays not containing drives), All the Capacity Lights lit up, and the Power and Activity lights are solid. The Activity and Power lights shut off for a few seconds, came back on, and then all the lights went down for about one seconds. It's repeated this cycle a couple of times, even through restarts and drive reseats. Any ideas?

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      • ?
        A Former User
        last edited by

        You need to talk to drobo. Normally it means the drives are full or bad.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Oh, didn't see @Mike-Ralston post this. Double posted.

          1 Reply Last reply Reply Quote 0
          • MattSpellerM
            MattSpeller
            last edited by MattSpeller

            PSU test first, then crack open the case and inspect the main board on it.

            Edit: inspect main board for leaking magic smoke. 🙂

            coliverC 1 Reply Last reply Reply Quote 0
            • coliverC
              coliver @MattSpeller
              last edited by

              @MattSpeller said:

              PSU test first, then crack open the case and inspect the main board on it.

              Edit: inspect main board for leaking magic smoke. 🙂

              Of course ensure that you no longer have a valid warranty first.

              MattSpellerM scottalanmillerS 2 Replies Last reply Reply Quote 0
              • ?
                A Former User
                last edited by

                Is there a way to reload the firmware? Is this one of those that store the OS on the drives as well (many NAS devices do). Does it have a serial port inside it if you open the bad boy up (assuming it's not under warranty)?

                And lastly if it's not under warranty send it to me to fix and use at home 😉

                scottalanmillerS 1 Reply Last reply Reply Quote 1
                • MattSpellerM
                  MattSpeller @coliver
                  last edited by

                  @coliver Pffft, "warranties"

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @coliver
                    last edited by

                    @coliver said:

                    @MattSpeller said:

                    PSU test first, then crack open the case and inspect the main board on it.

                    Edit: inspect main board for leaking magic smoke. 🙂

                    Of course ensure that you no longer have a valid warranty first.

                    It was a gift from Drobo for our lab and none of the people we used to work with remain after the cleaning out they did a year or two ago.

                    coliverC 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @A Former User
                      last edited by

                      @thecreativeone91 said:

                      Is there a way to reload the firmware? Is this one of those that store the OS on the drives as well (many NAS devices do).

                      No, it has firmware internally. Runs dual OSes, very quirky design.

                      1 Reply Last reply Reply Quote 0
                      • coliverC
                        coliver @scottalanmiller
                        last edited by

                        @scottalanmiller said:

                        @coliver said:

                        @MattSpeller said:

                        PSU test first, then crack open the case and inspect the main board on it.

                        Edit: inspect main board for leaking magic smoke. 🙂

                        Of course ensure that you no longer have a valid warranty first.

                        It was a gift from Drobo for our lab and none of the people we used to work with remain after the cleaning out they did a year or two ago.

                        Sounds like it's prime time to tear that thing apart then. Good backups I assume?

                        DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @coliver
                          last edited by

                          @coliver said:

                          @scottalanmiller said:

                          @coliver said:

                          @MattSpeller said:

                          PSU test first, then crack open the case and inspect the main board on it.

                          Edit: inspect main board for leaking magic smoke. 🙂

                          Of course ensure that you no longer have a valid warranty first.

                          It was a gift from Drobo for our lab and none of the people we used to work with remain after the cleaning out they did a year or two ago.

                          Sounds like it's prime time to tear that thing apart then. Good backups I assume?

                          LOL it's in the lab...

                          1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User
                            last edited by

                            I've been tempted to pickup one of these as a backup target before syncing to the cloud for home. Not sure if I want to or not. I think any of them will be a single point of failure so I'm not too concerned about that. and I have a beefy WAN connection so download 100GB+ of backup ed up data is no biggy.

                            DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @A Former User
                              last edited by

                              @thecreativeone91 said:

                              I've been tempted to pickup one of these as a backup target before syncing to the cloud for home. Not sure if I want to or not. I think any of them will be a single point of failure so I'm not too concerned about that. and I have a beefy WAN connection so download 100GB+ of backup ed up data is no biggy.

                              Any onsite backup point would be single point of failure unless you had two of them? But if you are backing up to the cloud, why would it matter?

                              ? 1 Reply Last reply Reply Quote 0
                              • ?
                                A Former User @Dashrender
                                last edited by A Former User

                                @Dashrender said:

                                @thecreativeone91 said:

                                I've been tempted to pickup one of these as a backup target before syncing to the cloud for home. Not sure if I want to or not. I think any of them will be a single point of failure so I'm not too concerned about that. and I have a beefy WAN connection so download 100GB+ of backup ed up data is no biggy.

                                Any onsite backup point would be single point of failure unless you had two of them? But if you are backing up to the cloud, why would it matter?

                                That's the point it's the cheapest high drive count device I can find. Heck even used they are under $400 (without drives) but I have a butt load of Enterpise 1TBs laying around.

                                1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender
                                  last edited by

                                  I'm sorry, what was the point?

                                  ? 1 Reply Last reply Reply Quote 0
                                  • ?
                                    A Former User @Dashrender
                                    last edited by

                                    @Dashrender said:

                                    I'm sorry, what was the point?

                                    That I care that it's cheap and works for backups not that it's a single point of failure. I have a cheap orico device now. They only problem with it is 1.) it doesn't auto power on after a failure or if I reset the outlet on the PDU. you have to manually push the power button. and 2.) it randomly goes offline which makes backups to the cloud fail.

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                                    • DashrenderD
                                      Dashrender
                                      last edited by

                                      a single point of failure so I'm not too concerned about that.

                                      Completely misread this part.

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                                      • scottalanmillerS
                                        scottalanmiller @coliver
                                        last edited by

                                        @coliver said:

                                        Sounds like it's prime time to tear that thing apart then. Good backups I assume?

                                        None needed, but we liked using the Drobo in the lab.

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @A Former User
                                          last edited by

                                          @thecreativeone91 said:

                                          I've been tempted to pickup one of these as a backup target before syncing to the cloud for home. Not sure if I want to or not. I think any of them will be a single point of failure so I'm not too concerned about that. and I have a beefy WAN connection so download 100GB+ of backup ed up data is no biggy.

                                          This is a level of single point of failure that you don't normally see in other devices. Parity RAID only, everything in it is completely proprietary, doesn't run any normal OS, no standard components inside. There are few appliances where you are more "stuck" if things don't work.

                                          ? 1 Reply Last reply Reply Quote 0
                                          • ?
                                            A Former User @scottalanmiller
                                            last edited by

                                            @scottalanmiller said:

                                            @thecreativeone91 said:

                                            I've been tempted to pickup one of these as a backup target before syncing to the cloud for home. Not sure if I want to or not. I think any of them will be a single point of failure so I'm not too concerned about that. and I have a beefy WAN connection so download 100GB+ of backup ed up data is no biggy.

                                            This is a level of single point of failure that you don't normally see in other devices. Parity RAID only, everything in it is completely proprietary, doesn't run any normal OS, no standard components inside. There are few appliances where you are more "stuck" if things don't work.

                                            It's not linux based? I'd really like the Synology one but I can't find the 8 bay under $800-900 used

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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