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    Cloudatcost currently offline

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    • Reid CooperR
      Reid Cooper
      last edited by

      Any news? It seems it has been a while since an update on the Twitter feed. Is Rogers saying anything?

      coliverC 1 Reply Last reply Reply Quote 0
      • coliverC
        coliver @Reid Cooper
        last edited by

        @Reid-Cooper said:

        Any news? It seems it has been a while since an update on the Twitter feed. Is Rogers saying anything?

        Everything from C@C that I have is working. VPS is up and the management panel is back up now too.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Nothing here in Texas. Looks like the routes to here are still down. We saw that a lot with Verizon that they would lose Texas but not New York to Toronto all the time.

          1 Reply Last reply Reply Quote 0
          • DanpD
            Danp
            last edited by

            Sites are still not accessible from Florida.

            1 Reply Last reply Reply Quote 0
            • ?
              A Former User
              last edited by

              nothing here.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                Nor here, here is our local TraceRoute from Houston.

                latest.PNG

                ? PSX_DefectorP 2 Replies Last reply Reply Quote 0
                • ?
                  A Former User @scottalanmiller
                  last edited by A Former User

                  @scottalanmiller said:

                  Nor here, here is our local TraceRoute from Houston.

                  latest.PNG

                  Mine ends at Comcast in Richmond,va

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Still up from Florida? The last hop in my last traceroute has since disappeared. No update on Twitter for three hours.

                    ? 1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User @scottalanmiller
                      last edited by A Former User

                      @scottalanmiller said:

                      Still up from Florida? The last hop in my last traceroute has since disappeared. No update on Twitter for three hours.

                      Wonder if they went home for the night? Guess there's not much they can do about it.

                      Capture.PNG

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        True, sounds like they are helpless and held hostage by Rogers at the moment. Although, it would be wise to keep Twitter up to date and not go stale for over 30 minutes just as good practice. Even if it is "Rogers sucks and won't tell us anything more", at least we know that they are there poking them.

                        1 Reply Last reply Reply Quote 1
                        • PSX_DefectorP
                          PSX_Defector @scottalanmiller
                          last edited by

                          @scottalanmiller said:

                          Nor here, here is our local TraceRoute from Houston.

                          latest.PNG

                          First off, get off that double NAT box. 🙂

                          Second, it appears to be a larger issue. Sounds like there is some peer issues between some of the backbones and Cogent.

                          C:\Users\v436525>tracert jump.ntg.co

                          Tracing route to jump.ntg.co [168.235.144.189]
                          over a maximum of 30 hops:

                          1 <1 ms <1 ms <1 ms agrer003-ip002001.noa.vmotion.tmrk.eu [172.16.2.
                          1]
                          2 29 ms 29 ms 22 ms cpe-76-186-176-1.tx.res.rr.com [76.186.176.1]
                          3 15 ms 11 ms 12 ms tge7-2.allntx3901h.texas.rr.com [24.164.210.241]

                          4 13 ms 15 ms 15 ms tge0-8-0-7.plantxmp01r.texas.rr.com [24.175.37.2
                          12]
                          5 13 ms 14 ms 15 ms agg27.crtntxjt01r.texas.rr.com [24.175.36.177]
                          6 * * * Request timed out.
                          7 * * * Request timed out.
                          8 * * * Request timed out.
                          9 * * * Request timed out.
                          10 ^C

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • PSX_DefectorP
                            PSX_Defector
                            last edited by

                            As a matter of course, I do have pipes from TimeWarner Cable and AT&T, seeing both hops going bad.

                            This is what happens when you get cheap bandwidth. This is also why I asked about it a week ago. If you are peered with Cogent, you have to have another pipe in, be it Level3 or InterNAP.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @PSX_Defector
                              last edited by

                              @PSX_Defector said:

                              First off, get off that double NAT box. 🙂

                              Temporary situation while working at my brother in law's house. My entire home network was put in here and sits behind his existing network 🙂

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Only two more weeks before I'm on my own network in Andalusia.

                                1 Reply Last reply Reply Quote 0
                                • ?
                                  A Former User
                                  last edited by

                                  Did anyone else notice this guy on twitter running a hosting biz off of C@C? https://twitter.com/tensioncore/with_replies seems like a bad move.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                                  • ?
                                    A Former User
                                    last edited by

                                    C@C.PNG

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @A Former User
                                      last edited by

                                      @thecreativeone91 said:

                                      Did anyone else notice this guy on twitter running a hosting biz off of C@C? https://twitter.com/tensioncore/with_replies seems like a bad move.

                                      Using CloudatCost isn't the issue. Any provider can go down and lose a datacenter. Even Rackspace and Amazon have had that happen. To be an enterprise class hoster you need redundancy. Using C@C for one leg of your redundancy is perfectly fine. But they need someone else, like Rackspace, AWS, Azure, Digital Ocean or whatever for the other leg. They are basically running on a single box, no backup and just "hoping" that nothing goes wrong. They didn't bother to implement failover, HA or any DR strategy, it would appear. That's the actual problem.

                                      The difference is that larger providers like Amazon offer lots of disconnected datacenters and can provide full redundancy from a single company. But if you choose not to have that redundancy there, you'd be in exactly the same boat - and many people have been.

                                      This is purely a bad host sticking their heads in the sand and just hoping that nothing goes wrong rather than designing and implementing a reliable solution.

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        Here is the traceroute FROM Toronto from a system sitting right on a shared Rogers / Bell Canada backbone....

                                        latest.PNG

                                        1 Reply Last reply Reply Quote 0
                                        • AmanBhogalA
                                          AmanBhogal Vendor
                                          last edited by

                                          Hey Everybody!
                                          Late night update for you all. It's almost 9pm and we are all scrambling to make sure everything gets resolved ASAP.

                                          Rogers is telling us that we should be up and running by midnight EST tonight.

                                          As you can all understand, this was a pretty heavy hit for us today and any time something like this happens, its always unfortunate. No company is too big or too small to avoid these failures, and seeing Rogers experience massive network issues is a prime example of that.

                                          For me personally, this could not have come at a worse time. I really enjoy interacting with each and every one of you, reading your posts about cloudatcost, seeing comments about how you are planning on using your servers, then all of a sudden... BOOM!

                                          Regardless, I am still here to answer any questions you may have and I will make sure that once the dust has settled on this, we do something awesome for ML users.

                                          Comparing Cloudatcost to many of the names you knew before you heard of us, we are small... but we are determined, and we WILL learn from this, and we WILL find a way to make it so that next time this happens, we are able to get everybody back up sooner and quicker than today.

                                          1 Reply Last reply Reply Quote 4
                                          • mlnewsM
                                            mlnews
                                            last edited by

                                            latest.PNG

                                            1 Reply Last reply Reply Quote 2
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