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    Cloudatcost currently offline

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    cloudatcost
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    • scottalanmillerS
      scottalanmiller @Danp
      last edited by

      @Danp said:

      I can now log into my panel, which shows that both of my boxes are up and running. However, I still can't connect to them.

      It's an ISP outage, so that makes sense. I don't believe that there is any concern that the boxes themselves have gone down.

      ? 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @coliver
        last edited by

        @coliver said:

        @MattSpeller said:

        Most likely a call before you dig error but crazy that they have no other fiber lines into the place

        Wouldn't doubt it, have had that happen here a couple times too. But not having an automated failover for a cloud service seems a bit far fetched.

        We had a colo in the mid-2000s that had fiber failover. But due to a massive backhoe incident in another city, both of their providers were cut at once because they had not disclosed that while they were separate ISPs, in separate cities, that they shared conduit!

        1 Reply Last reply Reply Quote 0
        • ?
          A Former User @scottalanmiller
          last edited by

          @scottalanmiller said:

          @Danp said:

          I can now log into my panel, which shows that both of my boxes are up and running. However, I still can't connect to them.

          It's an ISP outage, so that makes sense. I don't believe that there is any concern that the boxes themselves have gone down.

          Yes, but why are they blaming it on rodgers now when, before when promoting it they were saying they were their own ISP with Fibernetics had their own very robust backbone.

          scottalanmillerS coliverC 2 Replies Last reply Reply Quote 0
          • coliverC
            coliver @AmanBhogal
            last edited by

            @AmanBhogal said:

            Hey Everybody!

            This was definitely unplanned and unacceptable.
            There was a fiber outage with Rogers which affected users all across Ontario. it is good to know that we aren't the only ones affected by this outage.

            Currently looking into getting more answers

            Good to hear. When/if you get more answers an incident report would be much appreciated. Only if you are allowed to.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @A Former User
              last edited by

              @thecreativeone91 said:

              Yes, but why are they blaming it on rodgers now when, before when promoting it they were saying they were their own ISP with Fibernetics had their own very robust backbone.

              But even as an ISP, they still need peering to get Internet access. Even ISPs go down.

              ? 1 Reply Last reply Reply Quote 0
              • coliverC
                coliver @A Former User
                last edited by

                @thecreativeone91 said:

                @scottalanmiller said:

                @Danp said:

                I can now log into my panel, which shows that both of my boxes are up and running. However, I still can't connect to them.

                It's an ISP outage, so that makes sense. I don't believe that there is any concern that the boxes themselves have gone down.

                Yes, but why are they blaming it on rodgers now when, before when promoting it they were saying they were their own ISP with Fibernetics had their own very robust backbone.

                Doesn't Canada only have one or two backbone providers? Everyone else just purchases bandwidth from them? That is probably wrong just thought I remembered hearing that.

                scottalanmillerS 1 Reply Last reply Reply Quote 1
                • ?
                  A Former User @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  @thecreativeone91 said:

                  Yes, but why are they blaming it on rodgers now when, before when promoting it they were saying they were their own ISP with Fibernetics had their own very robust backbone.

                  But even as an ISP, they still need peering to get Internet access. Even ISPs go down.

                  Yes, but if they only have one peering connection something is wrong. Any Fiber provider I've used has at least 4-5 peering connections.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @coliver
                    last edited by

                    @coliver said:

                    @thecreativeone91 said:

                    @scottalanmiller said:

                    @Danp said:

                    I can now log into my panel, which shows that both of my boxes are up and running. However, I still can't connect to them.

                    It's an ISP outage, so that makes sense. I don't believe that there is any concern that the boxes themselves have gone down.

                    Yes, but why are they blaming it on rodgers now when, before when promoting it they were saying they were their own ISP with Fibernetics had their own very robust backbone.

                    Doesn't Canada only have one or two backbone providers? Everyone else just purchases bandwidth from them? That is probably wrong just thought I remembered hearing that.

                    Two, yes. Rogers and Bell Canada. NTG's colo sits in 151 Front Street, the hotel and homebase of both. So our servers go straight to both of them. It's pretty awesome.

                    1 Reply Last reply Reply Quote 2
                    • scottalanmillerS
                      scottalanmiller @A Former User
                      last edited by

                      @thecreativeone91 said:

                      Yes, but if they only have one peering connection something is wrong. Any Fiber provider I've used has at least 4-5 peering connections.

                      The best that they could reasonably get is two. Canada is much more susceptible to big outages than we are in the US in that way.

                      ? MattSpellerM 2 Replies Last reply Reply Quote 1
                      • MattSpellerM
                        MattSpeller @AmanBhogal
                        last edited by

                        @AmanBhogal said:

                        Hey Everybody!

                        This was definitely unplanned and unacceptable.
                        There was a fiber outage with Rogers which affected users all across Ontario. it is good to know that we aren't the only ones affected by this outage.

                        Currently looking into getting more answers

                        Thank you for the update! I keep a few of these around, feel free to borrow one on your hunt for answers 😄

                        -----E
                        -----E
                        -----E

                        coliverC 1 Reply Last reply Reply Quote 1
                        • ?
                          A Former User @scottalanmiller
                          last edited by

                          @scottalanmiller said:

                          @thecreativeone91 said:

                          Yes, but if they only have one peering connection something is wrong. Any Fiber provider I've used has at least 4-5 peering connections.

                          The best that they could reasonably get is two. Canada is much more susceptible to big outages than we are in the US in that way.

                          Good to know

                          1 Reply Last reply Reply Quote 0
                          • coliverC
                            coliver @MattSpeller
                            last edited by

                            @MattSpeller said:

                            @AmanBhogal said:

                            Hey Everybody!

                            This was definitely unplanned and unacceptable.
                            There was a fiber outage with Rogers which affected users all across Ontario. it is good to know that we aren't the only ones affected by this outage.

                            Currently looking into getting more answers

                            Thank you for the update! I keep a few of these around, feel free to borrow one on your hunt for answers 😄

                            -----E
                            -----E
                            -----E

                            It took me a bit... are those pitchforks?

                            1 Reply Last reply Reply Quote 2
                            • MattSpellerM
                              MattSpeller @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              The best that they could reasonably get is two. Canada is much more susceptible to big outages than we are in the US in that way.

                              Unlike the USA where you have lots of crisscrossing up and down runs, Canada is (mostly) just east to west, within 100km of the border with the USA. Two backbones is not too shabby considering the length of the run and the number of customers served. Wish it was different but c'est la vie.

                              scottalanmillerS 1 Reply Last reply Reply Quote 2
                              • scottalanmillerS
                                scottalanmiller @MattSpeller
                                last edited by

                                @MattSpeller said:

                                Unlike the USA where you have lots of crisscrossing up and down runs, Canada is (mostly) just east to west, within 100km of the border with the USA. Two backbones is not too shabby considering the length of the run and the number of customers served. Wish it was different but c'est la vie.

                                Yes, very important for Americans to remember that we are talking about a country that is smaller (in population) that California. It is between Texas and California in terms of population.

                                MattSpellerM 1 Reply Last reply Reply Quote 0
                                • MattSpellerM
                                  MattSpeller @scottalanmiller
                                  last edited by

                                  @scottalanmiller Yup, just slightly less (~36mil) than all of California (~39mil)

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @MattSpeller
                                    last edited by

                                    @MattSpeller said:

                                    @scottalanmiller Yup, just slightly less (~36mil) than all of California (~39mil)

                                    It's like a yard to California's meter.

                                    ? 1 Reply Last reply Reply Quote 1
                                    • ?
                                      A Former User @scottalanmiller
                                      last edited by A Former User

                                      @scottalanmiller said:

                                      @MattSpeller said:

                                      @scottalanmiller Yup, just slightly less (~36mil) than all of California (~39mil)

                                      It's like a yard to California's meter.

                                      Having been to Cali a few times I hope the people are much nicer in Canada. Granted one of those times was to meet Steve Jobs (wasn't by choice) so that's part of the reason I think people are rude there.

                                      scottalanmillerS MattSpellerM 2 Replies Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @A Former User
                                        last edited by

                                        @thecreativeone91 said:

                                        Having been to Cali a few times I hope the people are much nicer in Canada. Granted one of those times was to meet Steve Jobs (wasn't by choice) so that's part of the reason I think people are rude there.

                                        That would turn anyone off. I only agreed to work in California after he wasn't there anymore. Coincidence?

                                        1 Reply Last reply Reply Quote 0
                                        • MattSpellerM
                                          MattSpeller @A Former User
                                          last edited by MattSpeller

                                          @thecreativeone91 I'm a terrible representative of my country; most are quite kind and very friendly. Social pressure from long cold winters produces a tight knit community. Then the spring thaw hits and we* all go nuts for a couple weeks.

                                          *by we I mean people who live where it's cold. I do not. 🙂

                                          Examples of weirdness / Canadians making fun of Canada (contains a huge number of f-bombs, chainsaws, old trucks, beer and an odd lack of maple syrup)
                                          Youtube Video

                                          1 Reply Last reply Reply Quote 1
                                          • ?
                                            A Former User
                                            last edited by

                                            Still looks like a pretty decent amount of outages

                                            https://canadianoutages.com/status/rogers/toronto

                                            1 Reply Last reply Reply Quote 0
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