What’s the Weirdest IT Support Request You’ve Ever Had?
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Everyone has a funny or bizarre ticket story. This will get loads of replies because it’s relatable and entertaining...
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More ridiculous than weird, but what first came to mine was a user demanding that I make sure her company laptop would connect to wireless network at
$random_hotel
where she was attending an out-of-state sales conference. -
Flashing a BIOS with a diskette drive. We moved over to a whole new system.
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Security within a VM (AV, MDM, OS/App updates, MFA, ZT, etc.), that accesses company data, doesn't matter if the host is secured.
No joke, I've seen countless times people wanting exceptions due to being a VM.