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    hot potato workers

    Scheduled Pinned Locked Moved IT Discussion
    dashrendermobile
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    • DashrenderD
      Dashrender
      last edited by Dashrender

      Another idea is and RDS setup.

      My biggest concern about this is the scanner. I have no idea if it will work in a multi-user environment like RDS. In fact I doubt it will since it won't work in a multi-user environment like Windows 10.

      There are replacement solutions for the insurance card scanner that might work in an RDS situation.

      RDS is nice because it just follows the user around where ever they login. But I wouldn't want my non Front desk staff to be using the RDS session unless they were at the Front Desk. This potentially means creating two Windows profiles for them.

      J 1 Reply Last reply Reply Quote 0
      • gjacobseG
        gjacobse
        last edited by

        Since I know the application ( I believe) - is this (application) direct or via an RDP session?

        DashrenderD 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @gjacobse
          last edited by Dashrender

          @gjacobse said in hot potato workers:

          Since I know the application ( I believe) - is this (application) direct or via an RDP session?

          There is not RDP/RDS in this situation. Everything runs from a local browser/app.

          If by application you mean athenaNet - that's one of many.

          The scanner application is Inuvio's ScanSharp.
          Web logons are:
          athenaNet
          M365
          Paycom - timeclock
          payaconnect - CC processor

          gjacobseG 1 Reply Last reply Reply Quote 0
          • gjacobseG
            gjacobse @Dashrender
            last edited by

            @dashrender said in hot potato workers:

            Web logons are:
            athenaNet

            Interesting - so you are not using a RDP session to host the AthenaNet as an additional security layer?

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @gjacobse
              last edited by Dashrender

              @gjacobse said in hot potato workers:

              @dashrender said in hot potato workers:

              Web logons are:
              athenaNet

              Interesting - so you are not using a RDP session to host the AthenaNet as an additional security layer?

              No - are you? And assuming you are - how do you handle insurance card uploads, paperwork uploads, local device attachment, etc? i mean I know RDS can map in a USB port, perhaps that works pretty good today - not so much in the past.

              gjacobseG 1 Reply Last reply Reply Quote 0
              • gjacobseG
                gjacobse @Dashrender
                last edited by

                @dashrender said in hot potato workers:

                @gjacobse said in hot potato workers:

                @dashrender said in hot potato workers:

                Web logons are:
                athenaNet

                Interesting - so you are not using a RDP session to host the AthenaNet as an additional security layer?

                No - are you? And assuming you are - how do you handle insurance card uploads, paperwork uploads, local device attachment, etc? i mean I know RDS can map in a USB port, perhaps that works pretty good today - not so much in the past.

                We have a number of Ambir Scanners for insurance / id cards... working 'fine' in the RDP

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @gjacobse
                  last edited by

                  @gjacobse said in hot potato workers:

                  @dashrender said in hot potato workers:

                  @gjacobse said in hot potato workers:

                  @dashrender said in hot potato workers:

                  Web logons are:
                  athenaNet

                  Interesting - so you are not using a RDP session to host the AthenaNet as an additional security layer?

                  No - are you? And assuming you are - how do you handle insurance card uploads, paperwork uploads, local device attachment, etc? i mean I know RDS can map in a USB port, perhaps that works pretty good today - not so much in the past.

                  We have a number of Ambir Scanners for insurance / id cards... working 'fine' in the RDP

                  Tell me about your RDP environment - does each person have their own full windows 10 desktop in Azure? or is it an RDS server?

                  I don't use ambir's software, I'll have to take a look at it.

                  gjacobseG 1 Reply Last reply Reply Quote 0
                  • gjacobseG
                    gjacobse
                    last edited by

                    I believe this to be the current model deployed:
                    Ambir ds687
                    6584f85d-b816-40c4-a085-32f76f219304-image.png

                    1 Reply Last reply Reply Quote 0
                    • gjacobseG
                      gjacobse @Dashrender
                      last edited by

                      @dashrender said in hot potato workers:

                      @gjacobse said in hot potato workers:

                      @dashrender said in hot potato workers:

                      @gjacobse said in hot potato workers:

                      @dashrender said in hot potato workers:

                      Web logons are:
                      athenaNet

                      Interesting - so you are not using a RDP session to host the AthenaNet as an additional security layer?

                      No - are you? And assuming you are - how do you handle insurance card uploads, paperwork uploads, local device attachment, etc? i mean I know RDS can map in a USB port, perhaps that works pretty good today - not so much in the past.

                      We have a number of Ambir Scanners for insurance / id cards... working 'fine' in the RDP

                      Tell me about your RDP environment - does each person have their own full windows 10 desktop in Azure? or is it an RDS server?

                      I don't use ambir's software, I'll have to take a look at it.

                      Using a RDS Balancer, so you can use the same server for days and then get kicked to a different one,... a total of 15 RDS servers.

                      DashrenderD 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @gjacobse
                        last edited by

                        @gjacobse Are you doing full desktops or only deploying the browser for athenaNet?

                        gjacobseG 1 Reply Last reply Reply Quote 0
                        • gjacobseG
                          gjacobse @Dashrender
                          last edited by

                          @dashrender said in hot potato workers:

                          @gjacobse Are you doing full desktops or only deploying the browser for athenaNet?

                          Full Desktop

                          1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @Dashrender
                            last edited by

                            @dashrender said in hot potato workers:

                            This also solves the Lastpass situation, as once it's setup under the shared user, it should just remain there.

                            But it won't be logged in to the right user.

                            Browser sessions won't be the right user.

                            Just an all around bad idea.

                            DashrenderD 2 Replies Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @JaredBusch
                              last edited by

                              @jaredbusch said in hot potato workers:

                              @dashrender said in hot potato workers:

                              This also solves the Lastpass situation, as once it's setup under the shared user, it should just remain there.

                              But it won't be logged in to the right user.

                              Browser sessions won't be the right user.

                              Just an all around bad idea.

                              LP will be set to log out upon the browser closing -

                              There's only so much I can do for the users - They have to log out of Outlook, they have to log out of athena - they need to close the browser or log out of LP... so that's really not a big concern in my mind.

                              IF - IF they can log out those things.. this is not an issue. tons of places use shared computers with the full expectation that once you are done YOU will log out when finished to prevent the next person getting access to your crap.

                              JaredBuschJ 1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @Dashrender
                                last edited by

                                @dashrender said in hot potato workers:

                                @jaredbusch said in hot potato workers:

                                @dashrender said in hot potato workers:

                                This also solves the Lastpass situation, as once it's setup under the shared user, it should just remain there.

                                But it won't be logged in to the right user.

                                Browser sessions won't be the right user.

                                Just an all around bad idea.

                                LP will be set to log out upon the browser closing -

                                There's only so much I can do for the users - They have to log out of Outlook, they have to log out of athena - they need to close the browser or log out of LP... so that's really not a big concern in my mind.

                                IF - IF they can log out those things.. this is not an issue. tons of places use shared computers with the full expectation that once you are done YOU will log out when finished to prevent the next person getting access to your crap.

                                Force Edge to always use porn mode. That should help.

                                DashrenderD J 2 Replies Last reply Reply Quote 2
                                • DashrenderD
                                  Dashrender @JaredBusch
                                  last edited by

                                  @jaredbusch said in hot potato workers:

                                  @dashrender said in hot potato workers:

                                  @jaredbusch said in hot potato workers:

                                  @dashrender said in hot potato workers:

                                  This also solves the Lastpass situation, as once it's setup under the shared user, it should just remain there.

                                  But it won't be logged in to the right user.

                                  Browser sessions won't be the right user.

                                  Just an all around bad idea.

                                  LP will be set to log out upon the browser closing -

                                  There's only so much I can do for the users - They have to log out of Outlook, they have to log out of athena - they need to close the browser or log out of LP... so that's really not a big concern in my mind.

                                  IF - IF they can log out those things.. this is not an issue. tons of places use shared computers with the full expectation that once you are done YOU will log out when finished to prevent the next person getting access to your crap.

                                  Force Edge to always use porn mode. That should help.

                                  that helps as long as the browser is closed when the user is finished -

                                  JaredBuschJ DashrenderD 2 Replies Last reply Reply Quote 0
                                  • gjacobseG
                                    gjacobse
                                    last edited by

                                    Not done the comparison - but we use SecureDen.. The group (about seven of us) see the same thing, get MFA'd ...

                                    1 Reply Last reply Reply Quote 0
                                    • J
                                      JasGot @JaredBusch
                                      last edited by

                                      @jaredbusch said in hot potato workers:

                                      Force Edge to always use porn mode. That should help.

                                      Helpful Hint: Don't google: "Edge Porn Mode"

                                      gjacobseG 1 Reply Last reply Reply Quote 4
                                      • gjacobseG
                                        gjacobse @JasGot
                                        last edited by

                                        @jasgot said in hot potato workers:

                                        @jaredbusch said in hot potato workers:

                                        Force Edge to always use porn mode. That should help.

                                        Helpful Hint: Don't google: "Edge Porn Mode"

                                        LOL... That so makes me want to. But No. Pass.

                                        1 Reply Last reply Reply Quote 1
                                        • JaredBuschJ
                                          JaredBusch @Dashrender
                                          last edited by

                                          @dashrender said in hot potato workers:

                                          @jaredbusch said in hot potato workers:

                                          @dashrender said in hot potato workers:

                                          @jaredbusch said in hot potato workers:

                                          @dashrender said in hot potato workers:

                                          This also solves the Lastpass situation, as once it's setup under the shared user, it should just remain there.

                                          But it won't be logged in to the right user.

                                          Browser sessions won't be the right user.

                                          Just an all around bad idea.

                                          LP will be set to log out upon the browser closing -

                                          There's only so much I can do for the users - They have to log out of Outlook, they have to log out of athena - they need to close the browser or log out of LP... so that's really not a big concern in my mind.

                                          IF - IF they can log out those things.. this is not an issue. tons of places use shared computers with the full expectation that once you are done YOU will log out when finished to prevent the next person getting access to your crap.

                                          Force Edge to always use porn mode. That should help.

                                          that helps as long as the browser is closed when the user is finished -

                                          Fixes the issues you raised, which are also user management issues.

                                          So simply make the policy close the fucking browser.

                                          1 Reply Last reply Reply Quote 1
                                          • ObsolesceO
                                            Obsolesce
                                            last edited by

                                            @dashrender said in hot potato workers:

                                            I have a front desk area of 10 workstations that I need to allow these 10 workers and about 20 others to randomly log into any of these 10 stations and have full function.

                                            Each station has an insurance card scanner - software will only load for one profile at a time. I.e. if person 1 is logged in, then person 2 logs in while suspending (not logging off) person 1, the scanner won't work.

                                            The printers are based on front desk location, so it's workstation based, regardless of who logs in.

                                            Lastpass needs to be installed into Chrome and ready to go regardless of who logs into the PC.

                                            As already mentioned - as backup to sick front desk staff, a group of 20 or so can be assigned to fill in as needed, and they need the ability to do all functions from these computers as well.

                                            Because it's a medical shop - my users need the ability to lock their computers when they go to the bathroom - so I'm thinking a shared account likely isn't going to work.

                                            TL:DR entire thread, but why not disable fast user switching? That would force the user to have to log out if anything.

                                            JaredBuschJ 1 Reply Last reply Reply Quote 1
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