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    GPO printers missing

    Scheduled Pinned Locked Moved Unsolved IT Discussion
    printerprint spoolerwindows server 2012 r2windows 10windows server 2008 r2rds
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    • J
      JasGot
      last edited by

      We just had a similar issue across several customers. It was a Windows Update issue.

      For us, in all cases, there was a window update that needed to run, not normal ones that run unattended, but the "Feature Update Windows 10, version 21H1". Once run, and rebooted, all printers and ports returned.

      Some users lost all GPO delivered printers and some users had all of the Ports disappear from the Ports tab in Print Server Properties:
      Click on a printer, then:
      3295c07b-d7b6-4cd7-b91c-4dbb66118387-image.png

      JaredBuschJ 1 Reply Last reply Reply Quote 1
      • JaredBuschJ
        JaredBusch @Dashrender
        last edited by

        @dashrender said in GPO printers missing:

        On the desktop - did they get a new one? or did the old printers just disappear?

        This

        1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @JasGot
          last edited by

          @jasgot said in GPO printers missing:

          We just had a similar issue across several customers. It was a Windows Update issue.

          For us, in all cases, there was a window update that needed to run, not normal ones that run unattended, but the "Feature Update Windows 10, version 21H1". Once run, and rebooted, all printers and ports returned.

          Which one specifically?

          M J 2 Replies Last reply Reply Quote 0
          • M
            marcinozga @JaredBusch
            last edited by

            https://mangolassi.it/topic/23444/kb5005565-windows-update-error-operation-failed-with-error-0x0000011b-related-to-printnightmare-kb-driver-installation

            It's most likely the same issue. Print nightmare update or something along these lines. I've had the same issues, I went with registry workaround.

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch @marcinozga
              last edited by

              @marcinozga said in GPO printers missing:

              https://mangolassi.it/topic/23444/kb5005565-windows-update-error-operation-failed-with-error-0x0000011b-related-to-printnightmare-kb-driver-installation

              It's most likely the same issue. Print nightmare update or something along these lines. I've had the same issues, I went with registry workaround.

              Not getting 11b error.

              1 Reply Last reply Reply Quote 0
              • travisdh1T
                travisdh1
                last edited by

                We are talking about this in our weekly meeting right now. Basically printing is broken, GPO and .bat printer installs no longer work in a secured environment.

                References:
                https://support.microsoft.com/en-us/topic/kb5005652-manage-new-point-and-print-default-driver-installation-behavior-cve-2021-34481-873642bf-2634-49c5-a23b-6d8e9a302872

                printnightmare.jpg

                https://candid.technology/printnighmare-patch-windows-issue/

                1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch
                  last edited by

                  I’m not marking this solved yet. Because I removed the cumulative update over the weekend and things are working. But I also didn’t change my updated GPO back. For now, users are working.

                  I will set a maintenance window for next weekend to reapply it and validate things.

                  1 Reply Last reply Reply Quote 1
                  • J
                    JasGot @JaredBusch
                    last edited by

                    @jaredbusch said in GPO printers missing:

                    Which one specifically?

                    We allowed the "Feature Update Windows 10, version 21H1" to finish and the two issues described resolved themselves after the reboot.

                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                    • J
                      JasGot
                      last edited by

                      Just ran in to it again this morning. Here are the waiting updates. This update will wait forever, until someone clicks "Download and Install"
                      Once installed the printing issue was resolved.

                      89e14744-51ae-4d8f-b0f6-46a1088fb459-image.png

                      1 Reply Last reply Reply Quote 1
                      • JaredBuschJ
                        JaredBusch @JasGot
                        last edited by

                        @jasgot said in GPO printers missing:

                        @jaredbusch said in GPO printers missing:

                        Which one specifically?

                        We allowed the "Feature Update Windows 10, version 21H1" to finish and the two issues described resolved themselves after the reboot.

                        Yeah, this is not my issue.
                        Server 2008 R2 running RDS and Server 2012 R2 Domain Controller.

                        1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch
                          last edited by

                          So this morning, no one on RDS had printers again.

                          WTF..

                          So I manually added a printer direclty on the RDS server (not from the Print Server (the DC)). IT showed up immediately on all users and was able to be printed to.

                          So I manually added all the printers direct. Issues resolved for the moment.

                          FFS Microsoft...

                          1 Reply Last reply Reply Quote 1
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