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    Solved Group Policy Blocked O365?

    IT Discussion
    o365 group chat wrcombs gpo
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    • WrCombs
      WrCombs last edited by gjacobse

      Got a customer who just got their new PC - they installed Microsoft office 365, but when they try to login to pull their data back to the pc it says a group policy is blocking the program.. I'm looking at group policies right now, i found this: "Block all consumer microsoft account user authentication" would that be stopping this? anyone seen this before?

      DustinB3403 1 Reply Last reply Reply Quote 0
      • DustinB3403
        DustinB3403 @WrCombs last edited by

        @wrcombs That would be the culprit.

        Disable it for the user workstation and run gpupdate /force

        WrCombs 1 Reply Last reply Reply Quote 0
        • DustinB3403
          DustinB3403 @WrCombs last edited by

          @wrcombs Seems likely, what are the settings as showing within the GPO?

          WrCombs 1 Reply Last reply Reply Quote 0
          • WrCombs
            WrCombs @DustinB3403 last edited by

            @dustinb3403 said in Group Policy Blocked O365?:

            @wrcombs Seems likely, what are the settings as showing within the GPO?

            shows enabled. with the comment "No"

            DustinB3403 1 Reply Last reply Reply Quote 0
            • DustinB3403
              DustinB3403 @WrCombs last edited by

              @wrcombs said in Group Policy Blocked O365?:

              @dustinb3403 said in Group Policy Blocked O365?:

              @wrcombs Seems likely, what are the settings as showing within the GPO?

              shows enabled. with the comment "No"

              lol..

              Can you provide the description for me? or tell me where to look at in my own GPO and I can verify

              WrCombs 2 Replies Last reply Reply Quote 0
              • WrCombs
                WrCombs @DustinB3403 last edited by

                @dustinb3403 said in Group Policy Blocked O365?:

                @wrcombs said in Group Policy Blocked O365?:

                @dustinb3403 said in Group Policy Blocked O365?:

                @wrcombs Seems likely, what are the settings as showing within the GPO?

                shows enabled. with the comment "No"

                lol..

                Can you provide the description for me? or tell me where to look at in my own GPO and I can verify

                This setting controls whether users can provide Microsoft accounts for authentication for applications or services. If this setting is enabled, all applications and services on the device are prevented from using Microsoft accounts for authentication.  
This applies both to existing users of a device and new users who may be added. However, any application or service that has already authenticated a user will not be affected by enabling this setting until the authentication cache expires.  
It is recommended to enable this setting before any user signs in to a device to prevent cached tokens from being present. If this setting is disabled or not configured, applications and services can use Microsoft accounts for authentication.  
By default, this setting is Disabled. This setting does not affect whether users can sign in to devices by using Microsoft accounts, or the ability for users to provide Microsoft accounts via the browser for authentication with web-based applications.
                DustinB3403 1 Reply Last reply Reply Quote 0
                • DustinB3403
                  DustinB3403 @WrCombs last edited by

                  @wrcombs That would be the culprit.

                  Disable it for the user workstation and run gpupdate /force

                  WrCombs 1 Reply Last reply Reply Quote 0
                  • WrCombs
                    WrCombs @DustinB3403 last edited by

                    @dustinb3403 said in Group Policy Blocked O365?:

                    @wrcombs said in Group Policy Blocked O365?:

                    @dustinb3403 said in Group Policy Blocked O365?:

                    @wrcombs Seems likely, what are the settings as showing within the GPO?

                    shows enabled. with the comment "No"

                    lol..

                    Can you provide the description for me? or tell me where to look at in my own GPO and I can verify

                    Its under Computer configuration>administrative templates> Windows Components> Microsoft account

                    1 Reply Last reply Reply Quote 0
                    • WrCombs
                      WrCombs @DustinB3403 last edited by

                      @dustinb3403 said in Group Policy Blocked O365?:

                      @wrcombs That would be the culprit.

                      Disable it for the user workstation and run gpupdate /force

                      Thanks Dustin, this fixed it last night. I just was ready to get out of here.

                      1 Reply Last reply Reply Quote 1
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