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    Vultr performance issues in Chicago

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    vultrmaintenance windowservice interruption
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    • JaredBuschJ
      JaredBusch
      last edited by

      and issues
      31656515-7de2-4a94-be3c-494931d10366-image.png

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      • JaredBuschJ
        JaredBusch
        last edited by

        not even a console... wtf

        7482228b-8ad6-4e93-aca3-6dbac12e22a6-image.png

        DashrenderD 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @scottalanmiller
          last edited by

          @scottalanmiller said in Vultr performance issues in Chicago:

          @dashrender said in Vultr performance issues in Chicago:

          what's also weird - I didn't get any vultr emails about the issue.

          I always get NJ emails. Time to dig into that I guess.

          Are you running systems in the Chicago datacenter?

          yes.

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          • DashrenderD
            Dashrender @JaredBusch
            last edited by

            @jaredbusch said in Vultr performance issues in Chicago:

            @syko24 said in Vultr performance issues in Chicago:

            @scottalanmiller said in Vultr performance issues in Chicago:

            @dashrender said in Vultr performance issues in Chicago:

            what's also weird - I didn't get any vultr emails about the issue.

            I always get NJ emails. Time to dig into that I guess.

            Are you running systems in the Chicago datacenter?

            Yes. And I know the phones being down for 30 mins is not a huge deal. Just wanted to see if you guys had a way to failover the phones if something like this happens.

            I have the failover already setup at the provider level.

            e3d148b8-cd01-4b6e-bfc0-ec7bd87cb323-image.png

            yeah, in my case that's not working much, because most calls are getting to the PBX, but there is a ton of dead air and dropped calls.

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @JaredBusch
              last edited by

              @jaredbusch said in Vultr performance issues in Chicago:

              not even a console... wtf

              7482228b-8ad6-4e93-aca3-6dbac12e22a6-image.png

              This is what I was really afraid of - if you can't get access to Chicago, you can't push a backup to another DC, etc.

              JaredBuschJ 1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @Dashrender
                last edited by

                @dashrender said in Vultr performance issues in Chicago:

                This is what I was really afraid of - if you can't get access to Chicago, you can't push a backup to another DC, etc.

                You don't use the console to get a backup....

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @JaredBusch
                  last edited by

                  @jaredbusch said in Vultr performance issues in Chicago:

                  @dashrender said in Vultr performance issues in Chicago:

                  This is what I was really afraid of - if you can't get access to Chicago, you can't push a backup to another DC, etc.

                  You don't use the console to get a backup....

                  never said you did.

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @Dashrender
                    last edited by

                    @dashrender said in Vultr performance issues in Chicago:

                    yeah, in my case that's not working much, because most calls are getting to the PBX, but there is a ton of dead air and dropped calls.

                    Yes, that is the issue with intermittent connectivity. usually up enough for the trunks not to be failed.

                    For me it was < 30 minutes for any one customer to be having issues.

                    Things seem to have normalized, but Vultr still has the issue open.

                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @Dashrender
                      last edited by

                      @dashrender said in Vultr performance issues in Chicago:

                      @jaredbusch said in Vultr performance issues in Chicago:

                      @dashrender said in Vultr performance issues in Chicago:

                      This is what I was really afraid of - if you can't get access to Chicago, you can't push a backup to another DC, etc.

                      You don't use the console to get a backup....

                      never said you did.

                      Except that was what you quoted.

                      The interface was functional. I did not try any other actions except to open the console.

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                      • JaredBuschJ
                        JaredBusch @JaredBusch
                        last edited by

                        @jaredbusch said in Vultr performance issues in Chicago:

                        @dashrender said in Vultr performance issues in Chicago:

                        yeah, in my case that's not working much, because most calls are getting to the PBX, but there is a ton of dead air and dropped calls.

                        Yes, that is the issue with intermittent connectivity. usually up enough for the trunks not to be failed.

                        For me it was < 30 minutes for any one customer to be having issues.

                        Things seem to have normalized, but Vultr still has the issue open.

                        And Chicago is marked cleared now.

                        8c36a9a9-0564-4df1-8ad8-6477ea725699-image.png

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @JaredBusch
                          last edited by

                          @jaredbusch said in Vultr performance issues in Chicago:

                          @jaredbusch said in Vultr performance issues in Chicago:

                          @dashrender said in Vultr performance issues in Chicago:

                          yeah, in my case that's not working much, because most calls are getting to the PBX, but there is a ton of dead air and dropped calls.

                          Yes, that is the issue with intermittent connectivity. usually up enough for the trunks not to be failed.

                          For me it was < 30 minutes for any one customer to be having issues.

                          Things seem to have normalized, but Vultr still has the issue open.

                          And Chicago is marked cleared now.

                          8c36a9a9-0564-4df1-8ad8-6477ea725699-image.png

                          I didn't see what it said before seeing the "resolved issues" at the top...

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