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    Vultr performance issues in Chicago

    Scheduled Pinned Locked Moved IT Discussion
    vultrmaintenance windowservice interruption
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    • syko24S
      syko24 @scottalanmiller
      last edited by

      @scottalanmiller said in Vultr performance issues in Chicago:

      @dashrender said in Vultr performance issues in Chicago:

      what's also weird - I didn't get any vultr emails about the issue.

      I always get NJ emails. Time to dig into that I guess.

      Are you running systems in the Chicago datacenter?

      Yes. And I know the phones being down for 30 mins is not a huge deal. Just wanted to see if you guys had a way to failover the phones if something like this happens.

      scottalanmillerS JaredBuschJ 2 Replies Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @syko24
        last edited by

        @syko24 said in Vultr performance issues in Chicago:

        @scottalanmiller said in Vultr performance issues in Chicago:

        @dashrender said in Vultr performance issues in Chicago:

        what's also weird - I didn't get any vultr emails about the issue.

        I always get NJ emails. Time to dig into that I guess.

        Are you running systems in the Chicago datacenter?

        Yes. And I know the phones being down for 30 mins is not a huge deal. Just wanted to see if you guys had a way to failover the phones if something like this happens.

        Oh definitely. And especially if you don't need continuous voicemail access. That's the biggest problem.

        1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @syko24
          last edited by JaredBusch

          @syko24 said in Vultr performance issues in Chicago:

          @scottalanmiller said in Vultr performance issues in Chicago:

          @dashrender said in Vultr performance issues in Chicago:

          what's also weird - I didn't get any vultr emails about the issue.

          I always get NJ emails. Time to dig into that I guess.

          Are you running systems in the Chicago datacenter?

          Yes. And I know the phones being down for 30 mins is not a huge deal. Just wanted to see if you guys had a way to failover the phones if something like this happens.

          I have the failover already setup at the provider level.

          e3d148b8-cd01-4b6e-bfc0-ec7bd87cb323-image.png

          DashrenderD 1 Reply Last reply Reply Quote 2
          • JaredBuschJ
            JaredBusch
            last edited by

            and issues
            31656515-7de2-4a94-be3c-494931d10366-image.png

            1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch
              last edited by

              not even a console... wtf

              7482228b-8ad6-4e93-aca3-6dbac12e22a6-image.png

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @scottalanmiller
                last edited by

                @scottalanmiller said in Vultr performance issues in Chicago:

                @dashrender said in Vultr performance issues in Chicago:

                what's also weird - I didn't get any vultr emails about the issue.

                I always get NJ emails. Time to dig into that I guess.

                Are you running systems in the Chicago datacenter?

                yes.

                1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @JaredBusch
                  last edited by

                  @jaredbusch said in Vultr performance issues in Chicago:

                  @syko24 said in Vultr performance issues in Chicago:

                  @scottalanmiller said in Vultr performance issues in Chicago:

                  @dashrender said in Vultr performance issues in Chicago:

                  what's also weird - I didn't get any vultr emails about the issue.

                  I always get NJ emails. Time to dig into that I guess.

                  Are you running systems in the Chicago datacenter?

                  Yes. And I know the phones being down for 30 mins is not a huge deal. Just wanted to see if you guys had a way to failover the phones if something like this happens.

                  I have the failover already setup at the provider level.

                  e3d148b8-cd01-4b6e-bfc0-ec7bd87cb323-image.png

                  yeah, in my case that's not working much, because most calls are getting to the PBX, but there is a ton of dead air and dropped calls.

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @JaredBusch
                    last edited by

                    @jaredbusch said in Vultr performance issues in Chicago:

                    not even a console... wtf

                    7482228b-8ad6-4e93-aca3-6dbac12e22a6-image.png

                    This is what I was really afraid of - if you can't get access to Chicago, you can't push a backup to another DC, etc.

                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @Dashrender
                      last edited by

                      @dashrender said in Vultr performance issues in Chicago:

                      This is what I was really afraid of - if you can't get access to Chicago, you can't push a backup to another DC, etc.

                      You don't use the console to get a backup....

                      DashrenderD 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @JaredBusch
                        last edited by

                        @jaredbusch said in Vultr performance issues in Chicago:

                        @dashrender said in Vultr performance issues in Chicago:

                        This is what I was really afraid of - if you can't get access to Chicago, you can't push a backup to another DC, etc.

                        You don't use the console to get a backup....

                        never said you did.

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @Dashrender
                          last edited by

                          @dashrender said in Vultr performance issues in Chicago:

                          yeah, in my case that's not working much, because most calls are getting to the PBX, but there is a ton of dead air and dropped calls.

                          Yes, that is the issue with intermittent connectivity. usually up enough for the trunks not to be failed.

                          For me it was < 30 minutes for any one customer to be having issues.

                          Things seem to have normalized, but Vultr still has the issue open.

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @Dashrender
                            last edited by

                            @dashrender said in Vultr performance issues in Chicago:

                            @jaredbusch said in Vultr performance issues in Chicago:

                            @dashrender said in Vultr performance issues in Chicago:

                            This is what I was really afraid of - if you can't get access to Chicago, you can't push a backup to another DC, etc.

                            You don't use the console to get a backup....

                            never said you did.

                            Except that was what you quoted.

                            The interface was functional. I did not try any other actions except to open the console.

                            1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @JaredBusch
                              last edited by

                              @jaredbusch said in Vultr performance issues in Chicago:

                              @dashrender said in Vultr performance issues in Chicago:

                              yeah, in my case that's not working much, because most calls are getting to the PBX, but there is a ton of dead air and dropped calls.

                              Yes, that is the issue with intermittent connectivity. usually up enough for the trunks not to be failed.

                              For me it was < 30 minutes for any one customer to be having issues.

                              Things seem to have normalized, but Vultr still has the issue open.

                              And Chicago is marked cleared now.

                              8c36a9a9-0564-4df1-8ad8-6477ea725699-image.png

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @JaredBusch
                                last edited by

                                @jaredbusch said in Vultr performance issues in Chicago:

                                @jaredbusch said in Vultr performance issues in Chicago:

                                @dashrender said in Vultr performance issues in Chicago:

                                yeah, in my case that's not working much, because most calls are getting to the PBX, but there is a ton of dead air and dropped calls.

                                Yes, that is the issue with intermittent connectivity. usually up enough for the trunks not to be failed.

                                For me it was < 30 minutes for any one customer to be having issues.

                                Things seem to have normalized, but Vultr still has the issue open.

                                And Chicago is marked cleared now.

                                8c36a9a9-0564-4df1-8ad8-6477ea725699-image.png

                                I didn't see what it said before seeing the "resolved issues" at the top...

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