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    Unsolved FANVIL Deskphone setting for dialing

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    • RomoR
      Romo @Dashrender
      last edited by

      @Dashrender The default is Enable Pre-Dial checked.

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      • JaredBuschJ
        JaredBusch
        last edited by

        That makes the phone now act like every other phone on the planet.

        It also respects the default 10s digit timeout once predial is disabled.

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        • J
          JasGot @Dashrender
          last edited by

          @Dashrender is index 1 for your extensions? 11xx, 12xx, 13xx?

          JaredBuschJ DashrenderD 2 Replies Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @JasGot
            last edited by JaredBusch

            @JasGot said in FANVIL Deskphone setting for dialing:

            @Dashrender is index 1 for your extensions? 11xx, 12xx, 13xx?

            We would assume, yes.

            Also, one can only assume that it matches in order sequentially.

            You could test that if you have multiple extensions on your phone.

            J 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @JasGot
              last edited by

              @JasGot said in FANVIL Deskphone setting for dialing:

              @Dashrender is index 1 for your extensions? 11xx, 12xx, 13xx?

              Yes, this makes the system auto dial for my extension which are between 1100-1399

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              • J
                JasGot @JaredBusch
                last edited by

                @JaredBusch said in FANVIL Deskphone setting for dialing:

                Also, one can only assume that it matches in order sequentially.

                The manual contradicts itself. In one section it says if a number matches more than one dial plan rule, no rules are applied. In another section it says if a number matches more than one rule, the first rule is applied.

                I don't see any way to re-index the rules. So I guess you have to delete and re-create in order.

                Maybe I can export, modify, and import to sort the rules. Dumb.

                Probably need to get a fanvil developer to start hanging out here... 🙂

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @JasGot
                  last edited by

                  @JasGot said in FANVIL Deskphone setting for dialing:

                  @JaredBusch said in FANVIL Deskphone setting for dialing:

                  Also, one can only assume that it matches in order sequentially.

                  The manual contradicts itself. In one section it says if a number matches more than one dial plan rule, no rules are applied. In another section it says if a number matches more than one rule, the first rule is applied.

                  I don't see any way to re-index the rules. So I guess you have to delete and re-create in order.

                  Maybe I can export, modify, and import to sort the rules. Dumb.

                  Probably need to get a fanvil developer to start hanging out here... 🙂

                  If I was using this phone I would have it all in provisioning files. so I would fix it there and tell the phone to update with a sip notify.

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                  • JaredBuschJ
                    JaredBusch
                    last edited by

                    It falls under the <call> heading.

                    <call>
                            <dialplan index="1">
                                <Number>933</Number>
                                <ApplyToCall>0</ApplyToCall>
                                <MatchToSend>1</MatchToSend>
                                <Media>0</Media>
                                <Line>-1</Line>
                                <Address></Address>
                                <Port>0</Port>
                                <Alias></Alias>
                                <DelLen>0</DelLen>
                                <Suffix></Suffix>
                            </dialplan>
                            <dialplan index="2">
                                <Number>1xx</Number>
                                <ApplyToCall>0</ApplyToCall>
                                <MatchToSend>1</MatchToSend>
                                <Media>0</Media>
                                <Line>-1</Line>
                                <Address></Address>
                                <Port>0</Port>
                                <Alias></Alias>
                                <DelLen>0</DelLen>
                                <Suffix></Suffix>
                            </dialplan>
                    </call>
                    
                    J 1 Reply Last reply Reply Quote 0
                    • J
                      JasGot
                      last edited by

                      This was fun. You can export the config as a txt file. Alter this section:

                      --Dial Plan List-- :
                      Item1 Number             :[2-8]xxxxxxxxx
                      Item1 ApplyToCall        :0
                      Item1 MatchToSend        :1
                      Item1 Media              :0
                      Item1 Line               :-1
                      Item1 Address            :
                      Item1 Port               :0
                      Item1 Alias              :
                      Item1 DelLen             :0
                      Item1 Suffix             :
                      Item2 Number             :911
                      Item2 ApplyToCall        :0
                      Item2 MatchToSend        :1
                      Item2 Media              :0
                      Item2 Line               :-1
                      Item2 Address            :
                      Item2 Port               :0
                      Item2 Alias              :
                      Item2 DelLen             :0
                      Item2 Suffix             :
                      Item3 Number             :1xxxxxxxxxx
                      Item3 ApplyToCall        :0
                      Item3 MatchToSend        :1
                      Item3 Media              :0
                      Item3 Line               :-1
                      Item3 Address            :
                      Item3 Port               :0
                      Item3 Alias              :
                      Item3 DelLen             :0
                      Item3 Suffix             :
                      Item4 Number             :9xxxxxxxxx
                      Item4 ApplyToCall        :0
                      Item4 MatchToSend        :1
                      Item4 Media              :0
                      Item4 Line               :-1
                      Item4 Address            :
                      Item4 Port               :0
                      Item4 Alias              :
                      Item4 DelLen             :0
                      Item4 Suffix             :
                      

                      And then import the config.
                      What you cannot do is change the "Item" order. I tried Item4, Item2, Item3, Item1 and all it did was erase all dial plans.

                      And, to import, you only need the file header, section header, and items. So this imported just fine:

                      <<VOIP CONFIG FILE>>Version:2.0000000000
                      <CALL FEATURE MODULE>
                      --Dial Plan List-- :
                      Item1 Number             :[2-7]xxxxxxxxx
                      Item1 ApplyToCall        :0
                      Item1 MatchToSend        :1
                      Item1 Media              :0
                      Item1 Line               :-1
                      Item1 Address            :
                      Item1 Port               :0
                      Item1 Alias              :
                      Item1 DelLen             :0
                      Item1 Suffix             :
                      Item2 Number             :911
                      Item2 ApplyToCall        :0
                      Item2 MatchToSend        :1
                      Item2 Media              :0
                      Item2 Line               :-1
                      Item2 Address            :
                      Item2 Port               :0
                      Item2 Alias              :
                      Item2 DelLen             :0
                      Item2 Suffix             :
                      Item3 Number             :1xxxxxxxxxx
                      Item3 ApplyToCall        :0
                      Item3 MatchToSend        :1
                      Item3 Media              :0
                      Item3 Line               :-1
                      Item3 Address            :
                      Item3 Port               :0
                      Item3 Alias              :
                      Item3 DelLen             :0
                      Item3 Suffix             :
                      Item4 Number             :9xxxxxxxxx
                      Item4 ApplyToCall        :0
                      Item4 MatchToSend        :1
                      Item4 Media              :0
                      Item4 Line               :-1
                      Item4 Address            :
                      Item4 Port               :0
                      Item4 Alias              :
                      Item4 DelLen             :0
                      Item4 Suffix             :
                      
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                      • J
                        JasGot
                        last edited by

                        And Order does matter. In this rule set, if rule 4 comes before rule 2, it complains about conflicting rules.

                        9ec9837c-8b18-4803-998f-39f9936f47e0-image.png

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • J
                          JasGot @JaredBusch
                          last edited by

                          @JaredBusch said in FANVIL Deskphone setting for dialing:

                          It falls under the <call> heading.

                          This will be good when we go from playing to production with these phones.

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @JasGot
                            last edited by

                            @JasGot said in FANVIL Deskphone setting for dialing:

                            And Order does matter. In this rule set, if rule 4 comes before rule 2, it complains about conflicting rules.

                            9ec9837c-8b18-4803-998f-39f9936f47e0-image.png

                            It's likely not required, but I would change rule 4 to "9[2-8]xxxxxxxxx" then it's very obvious to anyone looking at your system that your intent is to allow for a 9 before the ten digit number is dialed.

                            You should also change #3 to "1[2-8]xxxxxxxxx"

                            and I would add
                            "91[2-8]xxxxxxxxx"

                            Do your inhouse rules require dialing a 9 before getting an outside line? or is that only there for users of a previous system?

                            J 1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @JasGot
                              last edited by

                              @JasGot said in FANVIL Deskphone setting for dialing:

                              @JaredBusch said in FANVIL Deskphone setting for dialing:

                              It falls under the <call> heading.

                              This will be good when we go from playing to production with these phones.

                              1. Use XML. You can at least validate that the syntax is valid.
                              2. Never set everything. Only set what you are changing from default.
                                1. Assuming your users will be unable to change their phone themselves.
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                              • JaredBuschJ
                                JaredBusch
                                last edited by

                                a1873096-2cf6-4a54-b6bf-56cf970015bd-image.png

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                                • JaredBuschJ
                                  JaredBusch
                                  last edited by JaredBusch

                                  Here is the full config for my test phone (X4U).

                                  <?xml version="1.0" encoding="UTF-8"?>
                                  <sysConf>
                                      <Version>2.0000000000</Version>
                                      <sip>
                                          <line index="1">
                                              <PhoneNumber>119</PhoneNumber>
                                              <RegisterAddr>pbx.bundystl.com</RegisterAddr>
                                              <RegisterPort>5061</RegisterPort>
                                              <RegisterUser>119</RegisterUser>
                                              <RegisterPswd>b...............................................3</RegisterPswd>
                                              <EnableReg>1</EnableReg>
                                              <MediaCrypto>2</MediaCrypto>
                                              <Transport>3</Transport>
                                              <VoiceCodecMap>G722,OPUS,PCMU</VoiceCodecMap>
                                          </line>
                                      </sip>
                                      <phone>
                                          <powerLed>
                                              <Power>0</Power>
                                              <MWIOrSMS>3</MWIOrSMS>
                                              <InUsing>0</InUsing>
                                              <Ring>2</Ring>
                                              <Hold>0</Hold>
                                              <Mute>0</Mute>
                                              <MissedCall>0</MissedCall>
                                          </powerLed>
                                          <date>
                                              <EnableSNTP>1</EnableSNTP>
                                              <SNTPServer>0.pool.ntp.org</SNTPServer>
                                              <SecondSNTPServer>time.nist.gov</SecondSNTPServer>
                                              <TimeZone>-24</TimeZone>
                                              <TimeZoneName>UTC-6</TimeZoneName>
                                              <SNTPTimeout>60</SNTPTimeout>
                                              <DSTType>1</DSTType>
                                              <DSTLocation>4</DSTLocation>
                                              <DSTRuleMode>0</DSTRuleMode>
                                              <DSTMinOffset>60</DSTMinOffset>
                                              <DSTStartMon>3</DSTStartMon>
                                              <DSTStartWeek>5</DSTStartWeek>
                                              <DSTStartWday>0</DSTStartWday>
                                              <DSTStartHour>2</DSTStartHour>
                                              <DSTEndMon>10</DSTEndMon>
                                              <DSTEndWeek>5</DSTEndWeek>
                                              <DSTEndWday>0</DSTEndWday>
                                              <DSTEndHour>2</DSTEndHour>
                                          </date>
                                          <timeDisplay>
                                              <EnableTimeDisplay>0</EnableTimeDisplay>
                                              <TimeDisplayStyle>1</TimeDisplayStyle>
                                              <DateDisplayStyle>3</DateDisplayStyle>
                                              <DateSeparator>0</DateSeparator>
                                          </timeDisplay>
                                      </phone>
                                      <dsskey>
                                          <SelectDsskeyAction>0</SelectDsskeyAction>
                                          <MemoryKeytoBXfer>1</MemoryKeytoBXfer>
                                          <DSSHomePage>1</DSSHomePage>
                                          <SidekeyConfig1 index="1">
                                              <Type>2</Type>
                                              <Value>SIP1</Value>
                                              <Title>Line</Title>
                                              <ICON>Green</ICON>
                                          </SidekeyConfig1>
                                          <SidekeyConfig1 index="2">
                                              <Type>2</Type>
                                              <Value>SIP1</Value>
                                              <Title>Line</Title>
                                              <ICON>Green</ICON>
                                          </SidekeyConfig1>
                                          <SidekeyConfig1 index="3">
                                              <Type>1</Type>
                                              <Value>721@1</Value>
                                              <Title>Park 1</Title>
                                              <ICON>Green</ICON>
                                          </SidekeyConfig1>
                                          <internal index="1">
                                              <Fkey index="1">
                                                  <Type>1</Type>
                                                  <Value>118@1/bb</Value>
                                                  <Title>Test 2</Title>
                                                  <ICON>Green</ICON>
                                              </Fkey>
                                              <Fkey index="2">
                                                  <Type>1</Type>
                                                  <Value>103@1/bb</Value>
                                                  <Title>Jared</Title>
                                                  <ICON>Red</ICON>
                                              </Fkey>
                                          </internal>
                                      </dsskey>
                                      <call>
                                          <port index="1">
                                              <EnablePreDial>0</EnablePreDial>
                                          </port>
                                          <dialplan index="1">
                                              <Number>933</Number>
                                              <ApplyToCall>0</ApplyToCall>
                                              <MatchToSend>1</MatchToSend>
                                              <Media>0</Media>
                                              <Line>-1</Line>
                                              <Address></Address>
                                              <Port>0</Port>
                                              <Alias></Alias>
                                              <DelLen>0</DelLen>
                                              <Suffix></Suffix>
                                          </dialplan>
                                          <dialplan index="2">
                                              <Number>1xx</Number>
                                              <ApplyToCall>0</ApplyToCall>
                                              <MatchToSend>1</MatchToSend>
                                              <Media>0</Media>
                                              <Line>-1</Line>
                                              <Address></Address>
                                              <Port>0</Port>
                                              <Alias></Alias>
                                              <DelLen>0</DelLen>
                                              <Suffix></Suffix>
                                          </dialplan>
                                      </call>
                                  </sysConf>
                                  

                                  I haven't put firmware update in it yet or anything.

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                                  • J
                                    JasGot @Dashrender
                                    last edited by

                                    @Dashrender Those rules are not my real rules. I was playing with them to test importing.
                                    Rule 4 is so we can dial 10 digits to area code 989 without creating a 911 issue before the 911 rule was created.
                                    Rules 1 was 2-9, but I change it to see it I could import modified rules.

                                    I need to get my rules straight and repost for you to look at.

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                                    • DashrenderD
                                      Dashrender
                                      last edited by

                                      I've found overlapping issues with my posted rules...

                                      I can't dial any area code that starts with 2 or 3, as that will pull the call to an extension (i.e. 1-213 goes to ext 1213)

                                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @Dashrender
                                        last edited by

                                        @Dashrender said in FANVIL Deskphone setting for dialing:

                                        I've found overlapping issues with my posted rules...

                                        I can't dial any area code that starts with 2 or 3, as that will pull the call to an extension (i.e. 1-213 goes to ext 1213)

                                        This is a typical scenario to be aware of and design for. Nothing more than attention to detail.

                                        DashrenderD 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @JaredBusch
                                          last edited by

                                          @JaredBusch said in FANVIL Deskphone setting for dialing:

                                          @Dashrender said in FANVIL Deskphone setting for dialing:

                                          I've found overlapping issues with my posted rules...

                                          I can't dial any area code that starts with 2 or 3, as that will pull the call to an extension (i.e. 1-213 goes to ext 1213)

                                          This is a typical scenario to be aware of and design for. Nothing more than attention to detail.

                                          Yeah - and I wonder if that's one of the leading reasons for adding a 9 for dialing out?

                                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch @Dashrender
                                            last edited by

                                            @Dashrender said in FANVIL Deskphone setting for dialing:

                                            @JaredBusch said in FANVIL Deskphone setting for dialing:

                                            @Dashrender said in FANVIL Deskphone setting for dialing:

                                            I've found overlapping issues with my posted rules...

                                            I can't dial any area code that starts with 2 or 3, as that will pull the call to an extension (i.e. 1-213 goes to ext 1213)

                                            This is a typical scenario to be aware of and design for. Nothing more than attention to detail.

                                            Yeah - and I wonder if that's one of the leading reasons for adding a 9 for dialing out?

                                            no.

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