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    HP Calling Our Helpdesk Support Line for Sales

    Scheduled Pinned Locked Moved IT Discussion
    hewlett-packard
    2 Posts 2 Posters 343 Views
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Now this just pisses me off. I totally get that sales people need to make sales, and they don't always have the contact info for someone that they are calling, but calling our customer-only, you have to pay to use it helpdesk option to talk to a support desk, claim that they are following up on a customer issue in order to get escalated to management, to then try to do a quick survey - wtf. Totally unprofessional and inappropriate. If you can't buy a list of numbers, get numbers in some legitimate way, or just ask the people in your organization who know the right people to contact, don't call someone's helpdesk and use their customer escalation processes to try to make a sale!

      DustinB3403D 1 Reply Last reply Reply Quote 3
      • DustinB3403D
        DustinB3403 @scottalanmiller
        last edited by

        @scottalanmiller this is the ONLY way I make any money Scott, WTH calling me out on my BS?!

        1 Reply Last reply Reply Quote 1
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