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    Postcards for SMS by Skyetel.

    Scheduled Pinned Locked Moved IT Discussion
    postcardsskyetelsms
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    • scottalanmillerS
      scottalanmiller @JasGot
      last edited by

      @JasGot said in Postcards for SMS by Skyetel.:

      I have no clipboard access to the Centos from HyperV. Here is a screenshot
      83a6e626-3b3a-4539-a648-e17dba1c3205-image.png

      You are running a Debian command on CentOS. That's not going to work. It says deb in the URL, and it is running apt-get. Those are Debian/Ubuntu commands for the deb installation format. CentOS uses RPM and commands like YUM or DNF.

      So that's the base issue, it's the wrong OS to run that command on.

      J 2 Replies Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        I looked at their second site, and it mentions CentOS 7, but clearly they've not tested that. Plus thats old, only Ubuntu modern is listed as available that isn't old.

        1 Reply Last reply Reply Quote 0
        • J
          JasGot @scottalanmiller
          last edited by

          @scottalanmiller said in Postcards for SMS by Skyetel.:

          @JasGot said in Postcards for SMS by Skyetel.:

          It's a docker install.
          I have zero experience or knowledge about Docker.
          I am now halted while I research this error:
          "returned a non zero code 100"

          Why use Docker? The install page doesn't mention it.

          https://bitbucket.org/skyetel/postcards-installer/src/master/

          Here are their instructions. I just followed them
          https://skyetel.atlassian.net/wiki/spaces/SUG/pages/649134085/Postcards#Postcards-StartInstalling

          1 Reply Last reply Reply Quote 0
          • J
            JasGot @scottalanmiller
            last edited by

            @scottalanmiller said in Postcards for SMS by Skyetel.:

            @JasGot said in Postcards for SMS by Skyetel.:

            It's a docker install.
            I have zero experience or knowledge about Docker.
            I am now halted while I research this error:
            "returned a non zero code 100"

            Why use Docker? The install page doesn't mention it.

            https://bitbucket.org/skyetel/postcards-installer/src/master/

            These are the instructions I followed.

            1 Reply Last reply Reply Quote 0
            • J
              JasGot @scottalanmiller
              last edited by

              @scottalanmiller said in Postcards for SMS by Skyetel.:

              @JasGot said in Postcards for SMS by Skyetel.:

              I have no clipboard access to the Centos from HyperV. Here is a screenshot
              83a6e626-3b3a-4539-a648-e17dba1c3205-image.png

              You are running a Debian command on CentOS. That's not going to work. It says deb in the URL, and it is running apt-get. Those are Debian/Ubuntu commands for the deb installation format. CentOS uses RPM and commands like YUM or DNF.

              So that's the base issue, it's the wrong OS to run that command on.

              I guess they need help with their documentation.
              I installed CentOS because they suggested it. I ran their installer, and their installer is what installed docker.

              I don't see an rpm to install from.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • J
                JasGot @scottalanmiller
                last edited by

                @scottalanmiller said in Postcards for SMS by Skyetel.:

                @JasGot said in Postcards for SMS by Skyetel.:

                I have no clipboard access to the Centos from HyperV. Here is a screenshot
                83a6e626-3b3a-4539-a648-e17dba1c3205-image.png

                You are running a Debian command on CentOS. That's not going to work. It says deb in the URL, and it is running apt-get. Those are Debian/Ubuntu commands for the deb installation format. CentOS uses RPM and commands like YUM or DNF.

                So that's the base issue, it's the wrong OS to run that command on.

                What Os should I be using based on their installer (run.sh)?

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @JasGot
                  last edited by

                  @JasGot said in Postcards for SMS by Skyetel.:

                  @scottalanmiller said in Postcards for SMS by Skyetel.:

                  @JasGot said in Postcards for SMS by Skyetel.:

                  I have no clipboard access to the Centos from HyperV. Here is a screenshot
                  83a6e626-3b3a-4539-a648-e17dba1c3205-image.png

                  You are running a Debian command on CentOS. That's not going to work. It says deb in the URL, and it is running apt-get. Those are Debian/Ubuntu commands for the deb installation format. CentOS uses RPM and commands like YUM or DNF.

                  So that's the base issue, it's the wrong OS to run that command on.

                  I guess they need help with their documentation.
                  I installed CentOS because they suggested it. I ran their installer, and their installer is what installed docker.

                  I don't see an rpm to install from.

                  Ah okay, so they are just doing Docker themselves, that's weird. But yeah, there is no RPM option. CentOS can't work.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @JasGot
                    last edited by

                    @JasGot said in Postcards for SMS by Skyetel.:

                    @scottalanmiller said in Postcards for SMS by Skyetel.:

                    @JasGot said in Postcards for SMS by Skyetel.:

                    I have no clipboard access to the Centos from HyperV. Here is a screenshot
                    83a6e626-3b3a-4539-a648-e17dba1c3205-image.png

                    You are running a Debian command on CentOS. That's not going to work. It says deb in the URL, and it is running apt-get. Those are Debian/Ubuntu commands for the deb installation format. CentOS uses RPM and commands like YUM or DNF.

                    So that's the base issue, it's the wrong OS to run that command on.

                    What Os should I be using based on their installer (run.sh)?

                    Ubuntu 19.10 is what I'd try first. They haven't documented what they've tested on or plan for you to use.

                    J 1 Reply Last reply Reply Quote 0
                    • J
                      JasGot @scottalanmiller
                      last edited by

                      @scottalanmiller said in Postcards for SMS by Skyetel.:

                      Ubuntu 19.10 is what I'd try first. They haven't documented what they've tested on or plan for you to use.

                      Thanks. will try that now.

                      1 Reply Last reply Reply Quote 0
                      • SkyetelS
                        Skyetel
                        last edited by

                        Its funny that this came up - we're actually working on a big update to Postcards now. This is what is on our development list for the next version (1.1):

                        Upload Contacts via CSV
                        Search - Ability to search through messages & contacts
                        Automated image scaling for images that run larger than 1.5Mb
                        Giphy Integration - Send Giphys in SMS!
                        Send Emojis - Send Emojis!
                        Templates - Have pre-set messages that can be sent with a click of a mouse
                        Archive Conversations - Ability to close a conversation and hide it from view
                        Bulk SMS Sending - Ability to send 1 message to multiple recipients via some kind of Queue.
                        Auto Replies - Be able to automatically reply to a new message
                        Schedule Sending SMS - Ability to deliver an SMS at a pre-set time
                        Email Notifications - Ability to notify users that they’ve received an SMS by email using end-user supplied SMTP servers
                        Postcards Updater - Add the ability to update from one version of Postcards to the next version

                        The installation installs Docker on the server when you run the script, but with version 1.1 we intend on releasing an OVF and have it as a preconfigured application with both AWS and DigitalOcean to make the install easier. We're even looking at making it so you can deploy it here: https://www.digitalocean.com/products/kubernetes/ (this will make it easier to update and manage for our users)

                        scottalanmillerS K 2 Replies Last reply Reply Quote 2
                        • scottalanmillerS
                          scottalanmiller @Skyetel
                          last edited by

                          @Skyetel the install documentation should state the exact OS being tested against. Docker isn't cross platform so people need to know what to run it on to be sure it is the same. And CentOS 7 doesn't work any longer, as the script is deb/apt specific.

                          M 1 Reply Last reply Reply Quote 1
                          • M
                            manxam @scottalanmiller
                            last edited by

                            @scottalanmiller : Just for clarification, what do you mean that Docker isn't cross platform?
                            It currently runs the same on all Linux distros, Windows, and even OSX. (utilizing the native hypervisor on the two latter platforms).

                            scottalanmillerS travisdh1T 2 Replies Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @manxam
                              last edited by

                              @manxam said in Postcards for SMS by Skyetel.:

                              @scottalanmiller : Just for clarification, what do you mean that Docker isn't cross platform?
                              It currently runs the same on all Linux distros, Windows, and even OSX. (utilizing the native hypervisor on the two latter platforms).

                              Meaning when you deploy things to Docker, Docker is different on each platform. You don't just "write for Docker" and run anywhere. It's not platform agnostic. Everyone promotes that as a feature, but in practice it runs different even on different Linux kernels. You can write things that will run in Docker and be agnostic, but Docker itself exposes too much from underneath.

                              Where Docker itself runs is irrelevant, it's "Docker/Fedora or Docker/Ubuntu" not just Docker.

                              1 Reply Last reply Reply Quote 1
                              • travisdh1T
                                travisdh1 @manxam
                                last edited by

                                @manxam said in Postcards for SMS by Skyetel.:

                                @scottalanmiller : Just for clarification, what do you mean that Docker isn't cross platform?

                                Exactly that, Docker IS NOT CROSS PLATFORM. Build a Docker widget with Ubuntu and you can not run it on CentOS.

                                SkyetelS 1 Reply Last reply Reply Quote 0
                                • SkyetelS
                                  Skyetel @travisdh1
                                  last edited by

                                  @travisdh1 said in Postcards for SMS by Skyetel.:

                                  @manxam said in Postcards for SMS by Skyetel.:

                                  @scottalanmiller : Just for clarification, what do you mean that Docker isn't cross platform?

                                  Exactly that, Docker IS NOT CROSS PLATFORM. Build a Docker widget with Ubuntu and you can not run it on CentOS.

                                  I think what's more important than how it works is that it is not intuitive to most people (even me). We write all of our applications for docker because it makes them more resilient and easier to scale, but they are conceptually more difficult for the vast majority of our users who are used to being able to just go to /var/www/html and make the changes they want. We went with docker to maintain that standard, but it has created some headaches for our users who aren't comfortable with it. This is why we're releasing Postcards 1.1 in a OVF and prepackaged.

                                  scottalanmillerS 2 Replies Last reply Reply Quote 1
                                  • scottalanmillerS
                                    scottalanmiller @Skyetel
                                    last edited by

                                    @Skyetel said in Postcards for SMS by Skyetel.:

                                    @travisdh1 said in Postcards for SMS by Skyetel.:

                                    @manxam said in Postcards for SMS by Skyetel.:

                                    @scottalanmiller : Just for clarification, what do you mean that Docker isn't cross platform?

                                    Exactly that, Docker IS NOT CROSS PLATFORM. Build a Docker widget with Ubuntu and you can not run it on CentOS.

                                    I think what's more important than how it works is that it is not intuitive to most people (even me). We write all of our applications for docker because it makes them more resilient and easier to scale, but they are conceptually more difficult for the vast majority of our users who are used to being able to just go to /var/www/html and make the changes they want. We went with docker to maintain that standard, but it has created some headaches for our users who aren't comfortable with it. This is why we're releasing Postcards 1.1 in a OVF and prepackaged.

                                    The simplest thing for most people, I think, would just be a Snap or AppImage. That's cross platform across Linux almost universally. Short of that RPM / DEB for the main platforms isn't too bad. Even if it is just one, only Ubuntu current for example, that would be fine. You can define where to install.

                                    OVF is less ideal because it's less universal and preclused (AFAIK) things like containers.

                                    1 Reply Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller @Skyetel
                                      last edited by

                                      @Skyetel said in Postcards for SMS by Skyetel.:

                                      We went with docker to maintain that standard, but it has created some headaches for our users who aren't comfortable with it.

                                      As long as it is all automated, and you publish all the requirements, it's not too bad. Unnecessarily complex, but not bad. The issue above was only that the existence of Docker created more confusion when the actual issue was just that the Docker install script appears to be Ubuntu-only and doesn't support CentOS.

                                      1 Reply Last reply Reply Quote 0
                                      • K
                                        krzykat @Skyetel
                                        last edited by

                                        @Skyetel

                                        FYI: - I AM running with Centos 7 - successfully - and you are now addressing several of our concerns.

                                        One thing we really want to see in the new version that I don't see listed is the option to have user .. then if user1 replies to one message and user2 replies to the next... we know who did what.

                                        1 Reply Last reply Reply Quote 0
                                        • J
                                          JasGot
                                          last edited by

                                          Nicht sehr gut.

                                          Ubuntu installed in a breeze.
                                          Postcards installed almost as easy, had to install some pre-requisites.
                                          Skyetel setup went fine.

                                          In the bowser......

                                          500 Internal Server Error
                                          __________________
                                          
                                          nginx/1.17.6
                                          
                                          1 Reply Last reply Reply Quote 0
                                          • J
                                            JasGot
                                            last edited by

                                            Well, I guess this is where I start being forced to learn about Docker. I am getting an nginx 500 error, but nginx is not installed in my OS. Is it hiding inside a container? How do I get to it?

                                            1 Reply Last reply Reply Quote 0
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