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    Exploring VitalPBX

    IT Discussion
    voip pbx vitalpbx asterisk sip telephony
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    • JaredBuschJ
      JaredBusch
      last edited by JaredBusch

      That is a really old phone, but should work just fine. Are you sure everything was setup correctly within VitalPBX?

      Devices do not know anything about the channel driver used by the server.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • A
        andrewbyrd70
        last edited by andrewbyrd70

        Yes, I am - I went to the extensions tab, created new ext 1001, selected PJSIP, , saved, and my key turned green. If I added a trunk, I could dial outboutn no issues, just no inbound or ext to ext

        The logs when I tried to dial ext to ext or inbound said, "could not create pjsip route . . . )

        I compare it to Freepbx - I can register pjsip extensions with Cisco SPA525g2 and with Yealinks (any model) without issue.

        On the phone side (yealink T29G) I enabled the account, typed in the IP address, changed default port of 5060 to port 5062, hit confirm

        I loaded Vital from ISO once, and then tried reinstalling with the Centos script from Github. One thing I noticed was with ISO, I had some network settings pre-installed and populating. With the script it said that the network was not installed.

        scottalanmillerS JaredBuschJ 3 Replies Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @JaredBusch
          last edited by

          @JaredBusch said in Exploring VitalPBX:

          That is a really old phone, but should work just fine. Are you sure everything was setup correctly within VitalPBX?

          Newer than mine, I have the T38G. LOL

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @andrewbyrd70
            last edited by

            @andrewbyrd70 said in Exploring VitalPBX:

            If I added a trunk, I could dial outboutn no issues, just no inbound or ext to ext

            That tells you that the extension is registered and working and that PJSIP or the phone connection cannot be the problem. That's a real issue, but nothing like you are picturing that it is.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @andrewbyrd70
              last edited by

              @andrewbyrd70 said in Exploring VitalPBX:

              On the phone side (yealink T29G) I enabled the account, typed in the IP address, changed default port of 5060 to port 5062, hit confirm

              It definitely worked since you were able to make calls.

              1 Reply Last reply Reply Quote 0
              • A
                andrewbyrd70
                last edited by

                That is true. But ext to ext would go straight to the extensions VM

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @andrewbyrd70
                  last edited by

                  @andrewbyrd70 said in Exploring VitalPBX:

                  That is true. But ext to ext would go straight to the extensions VM

                  Sure. But since the extension is known to be working, we know for certain that the issue is in the ext to ext routing and can't be with PJSIP or the extension itself.

                  1 Reply Last reply Reply Quote 0
                  • A
                    andrewbyrd70
                    last edited by

                    Something to note:

                    I went to the Vitalpbx GUI - PBX - Extension Status

                    1001 - showed unavailable
                    1002 - showed unavailable

                    yet, they both could make outbound calls - Just could not receive calls nor call ext to ext

                    DustinB3403D 1 Reply Last reply Reply Quote 0
                    • DustinB3403D
                      DustinB3403 @andrewbyrd70
                      last edited by

                      @andrewbyrd70 said in Exploring VitalPBX:

                      yet, they both could make outbound calls - Just could not receive calls nor call ext to ext

                      Routing issue

                      1 Reply Last reply Reply Quote 0
                      • A
                        andrewbyrd70
                        last edited by

                        When I explained this to support at Vitalpbx (Miguel) he told me:

                        1. Change your password on your extensions ???????? I did it anyway to no avail

                        2. Said to change my qualify settings on the sip devices ??????

                        My confidence level in his knowledge of this issue lowered with each response.

                        scottalanmillerS 2 Replies Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @andrewbyrd70
                          last edited by

                          @andrewbyrd70 said in Exploring VitalPBX:

                          When I explained this to support at Vitalpbx (Miguel) he told me:

                          1. Change your password on your extensions ???????? I did it anyway to no avail

                          2. Said to change my qualify settings on the sip devices ??????

                          My confidence level in his knowledge of this issue lowered with each response.

                          Well, if you want to have zero confidence, talk to the FreePBX creator. Literally the second most incompetence IT person I've ever spoken to (after the famous VCR "programmer" guy.)

                          When you spoke to Miguel, did you tell him that the extensions were not registering, or did he know that they were working and try that anyway?

                          A 1 Reply Last reply Reply Quote 1
                          • A
                            andrewbyrd70 @scottalanmiller
                            last edited by

                            This post is deleted!
                            scottalanmillerS JaredBuschJ 3 Replies Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @andrewbyrd70
                              last edited by

                              @andrewbyrd70 this is why people like Jared and I get lots of PBX support calls 🙂

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @andrewbyrd70
                                last edited by

                                @andrewbyrd70 said in Exploring VitalPBX:

                                @scottalanmiller Yes, I told him all the information I just told you. He knew they could dial out. He knew they showed registered (green) on the sip phone. He probably just didn't know what to do.

                                Then yeah, that's not good support.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @andrewbyrd70
                                  last edited by

                                  @andrewbyrd70 one thing I do for a lot of testing is to dial into a conference room.

                                  A 1 Reply Last reply Reply Quote 0
                                  • A
                                    andrewbyrd70 @scottalanmiller
                                    last edited by

                                    @scottalanmiller Funny you should say that - I changed the routing of the incoming DID # to forward to my cell phone. That worked fine. I just could never get ext to ext or DID to an ext to work.

                                    1 Reply Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      Ah, that's a good test, too. What I was meaning though was have two extensions dial into a conf room and see if they can talk that way.

                                      1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @andrewbyrd70
                                        last edited by

                                        @andrewbyrd70 said in Exploring VitalPBX:

                                        Yes, I am - I went to the extensions tab, created new ext 1001, selected PJSIP, , saved, and my key turned green. If I added a trunk, I could dial outboutn no issues, just no inbound or ext to ext

                                        The logs when I tried to dial ext to ext or inbound said, "could not create pjsip route . . . )

                                        This right here means you have something misconfigured in your firewall most likely.

                                        A 1 Reply Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @andrewbyrd70
                                          last edited by

                                          @andrewbyrd70 said in Exploring VitalPBX:

                                          He knew they showed registered (green)

                                          Stop saying this. This means nothing.

                                          A 1 Reply Last reply Reply Quote 0
                                          • A
                                            andrewbyrd70 @JaredBusch
                                            last edited by

                                            @JaredBusch I am using Vultr VPS - no firewall issues. I have 10 vps servers with Vultr running Freepbx for different clients. Never had a firwall issue thus far.

                                            scottalanmillerS JaredBuschJ 2 Replies Last reply Reply Quote 0
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