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    ScreenConnect/Connectwise control client exe (marked as malicious)

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    connectwise screenconnect antivirus
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    • scottalanmillerS
      scottalanmiller @dbeato
      last edited by

      @dbeato no, just an online file by file virus scanner?

      dbeatoD 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        PUP is an indicator for software that could be bad, but isn't. ALL remote access and monitoring can be used for malicious purposes. So it is often marked as PUP. Even if every tool ever made marked something as PUP, this would never give reason for concern unless you hadn't meant to install a remote access too. But you did, you knowingly installed ConnectWise, so you should be expecting PUP warnings from to time if you don't exclude it, just like all tools will do sometimes. Since you know that you installed it intentionally, you know that the PUP warning does not apply to you.

        AmbarishrhA 1 Reply Last reply Reply Quote 0
        • AmbarishrhA
          Ambarishrh @scottalanmiller
          last edited by

          @scottalanmiller said in ScreenConnect/Connectwise control client exe (marked as malicious):

          PUP is an indicator for software that could be bad, but isn't. ALL remote access and monitoring can be used for malicious purposes. So it is often marked as PUP. Even if every tool ever made marked something as PUP, this would never give reason for concern unless you hadn't meant to install a remote access too. But you did, you knowingly installed ConnectWise, so you should be expecting PUP warnings from to time if you don't exclude it, just like all tools will do sometimes. Since you know that you installed it intentionally, you know that the PUP warning does not apply to you.

          We do get PUP alerts on our environment and most of them are ignored. In this case if you look at the results I shared, PUP is on just my AV, some others shows as Trojan

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • dbeatoD
            dbeato @scottalanmiller
            last edited by

            @scottalanmiller said in ScreenConnect/Connectwise control client exe (marked as malicious):

            @dbeato no, just an online file by file virus scanner?

            No, (although it should be for another thread) it gives you information about the file, file hash. or URL in question. Example below is the Itarian Remote Control application Executable:
            2019-04-23_0039.png

            It compares the has of the file to multiple AV and Technology companies to see if the hash has been flagged as malicious or not or if it is questionable.

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch @dbeato
              last edited by

              @dbeato said in ScreenConnect/Connectwise control client exe (marked as malicious):

              @scottalanmiller said in ScreenConnect/Connectwise control client exe (marked as malicious):

              @dbeato no, just an online file by file virus scanner?

              No, (although it should be for another thread) it gives you information about the file, file hash. or URL in question. Example below is the Itarian Remote Control application Executable:
              2019-04-23_0039.png

              It compares the has of the file to multiple AV and Technology companies to see if the hash has been flagged as malicious or not or if it is questionable.

              How is that useful? The executable is rebuilt on every install for every group that it auto links to. that makes a hash useless.

              scottalanmillerS dbeatoD 2 Replies Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Ambarishrh
                last edited by

                @Ambarishrh said in ScreenConnect/Connectwise control client exe (marked as malicious):

                We do get PUP alerts on our environment and most of them are ignored. In this case if you look at the results I shared, PUP is on just my AV, some others shows as Trojan

                Then I'd be really wary of those. The problem is, what is a Trojan to one person is remote management to another. It's like a terrorist.... everyone's army is someone else's terrorist. It's all perspective.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @JaredBusch
                  last edited by

                  @JaredBusch said in ScreenConnect/Connectwise control client exe (marked as malicious):

                  How is that useful? The executable is rebuilt on every install for every group that it auto links to. that makes a hash useless.

                  that's what I was expecting. If you deploy early, you get a new hash that no one has seen yet.

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @scottalanmiller
                    last edited by

                    @scottalanmiller said in ScreenConnect/Connectwise control client exe (marked as malicious):

                    @JaredBusch said in ScreenConnect/Connectwise control client exe (marked as malicious):

                    How is that useful? The executable is rebuilt on every install for every group that it auto links to. that makes a hash useless.

                    that's what I was expecting. If you deploy early, you get a new hash that no one has seen yet.

                    You misunderstand. Every install will have a unique hash because the executable is BUILT by the system on the fly.

                    scottalanmillerS 1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller @JaredBusch
                      last edited by

                      @JaredBusch said in ScreenConnect/Connectwise control client exe (marked as malicious):

                      @scottalanmiller said in ScreenConnect/Connectwise control client exe (marked as malicious):

                      @JaredBusch said in ScreenConnect/Connectwise control client exe (marked as malicious):

                      How is that useful? The executable is rebuilt on every install for every group that it auto links to. that makes a hash useless.

                      that's what I was expecting. If you deploy early, you get a new hash that no one has seen yet.

                      You misunderstand. Every install will have a unique hash because the executable is BUILT by the system on the fly.

                      Oh, right, duh. That too. That's way bigger as it is ONLY you ever submitting them.

                      1 Reply Last reply Reply Quote 0
                      • dbeatoD
                        dbeato @JaredBusch
                        last edited by

                        @JaredBusch said in ScreenConnect/Connectwise control client exe (marked as malicious):

                        @dbeato said in ScreenConnect/Connectwise control client exe (marked as malicious):

                        @scottalanmiller said in ScreenConnect/Connectwise control client exe (marked as malicious):

                        @dbeato no, just an online file by file virus scanner?

                        No, (although it should be for another thread) it gives you information about the file, file hash. or URL in question. Example below is the Itarian Remote Control application Executable:
                        2019-04-23_0039.png

                        It compares the has of the file to multiple AV and Technology companies to see if the hash has been flagged as malicious or not or if it is questionable.

                        How is that useful? The executable is rebuilt on every install for every group that it auto links to. that makes a hash useless.

                        That might be true for ConnectWise but not all Executables create a new hash everytime.

                        JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @dbeato
                          last edited by

                          @dbeato said in ScreenConnect/Connectwise control client exe (marked as malicious):

                          @JaredBusch said in ScreenConnect/Connectwise control client exe (marked as malicious):

                          @dbeato said in ScreenConnect/Connectwise control client exe (marked as malicious):

                          @scottalanmiller said in ScreenConnect/Connectwise control client exe (marked as malicious):

                          @dbeato no, just an online file by file virus scanner?

                          No, (although it should be for another thread) it gives you information about the file, file hash. or URL in question. Example below is the Itarian Remote Control application Executable:
                          2019-04-23_0039.png

                          It compares the has of the file to multiple AV and Technology companies to see if the hash has been flagged as malicious or not or if it is questionable.

                          How is that useful? The executable is rebuilt on every install for every group that it auto links to. that makes a hash useless.

                          That might be true for ConnectWise but not all Executables create a new hash everytime.

                          That is the entire point of this thread though.

                          dbeatoD 1 Reply Last reply Reply Quote 1
                          • dbeatoD
                            dbeato @JaredBusch
                            last edited by

                            @JaredBusch said in ScreenConnect/Connectwise control client exe (marked as malicious):

                            @dbeato said in ScreenConnect/Connectwise control client exe (marked as malicious):

                            @JaredBusch said in ScreenConnect/Connectwise control client exe (marked as malicious):

                            @dbeato said in ScreenConnect/Connectwise control client exe (marked as malicious):

                            @scottalanmiller said in ScreenConnect/Connectwise control client exe (marked as malicious):

                            @dbeato no, just an online file by file virus scanner?

                            No, (although it should be for another thread) it gives you information about the file, file hash. or URL in question. Example below is the Itarian Remote Control application Executable:
                            2019-04-23_0039.png

                            It compares the has of the file to multiple AV and Technology companies to see if the hash has been flagged as malicious or not or if it is questionable.

                            How is that useful? The executable is rebuilt on every install for every group that it auto links to. that makes a hash useless.

                            That might be true for ConnectWise but not all Executables create a new hash everytime.

                            That is the entire point of this thread though.

                            You are correct, that's why I wanted to move the portion of VirusTotal conversation out this thread.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @dbeato
                              last edited by

                              @dbeato said in ScreenConnect/Connectwise control client exe (marked as malicious):

                              @JaredBusch said in ScreenConnect/Connectwise control client exe (marked as malicious):

                              @dbeato said in ScreenConnect/Connectwise control client exe (marked as malicious):

                              @JaredBusch said in ScreenConnect/Connectwise control client exe (marked as malicious):

                              @dbeato said in ScreenConnect/Connectwise control client exe (marked as malicious):

                              @scottalanmiller said in ScreenConnect/Connectwise control client exe (marked as malicious):

                              @dbeato no, just an online file by file virus scanner?

                              No, (although it should be for another thread) it gives you information about the file, file hash. or URL in question. Example below is the Itarian Remote Control application Executable:
                              2019-04-23_0039.png

                              It compares the has of the file to multiple AV and Technology companies to see if the hash has been flagged as malicious or not or if it is questionable.

                              How is that useful? The executable is rebuilt on every install for every group that it auto links to. that makes a hash useless.

                              That might be true for ConnectWise but not all Executables create a new hash everytime.

                              That is the entire point of this thread though.

                              You are correct, that's why I wanted to move the portion of VirusTotal conversation out this thread.

                              But that's the basis of his concern is that tools like that were identifying it. Take out that stuff, and there is no thread.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @dbeato
                                last edited by

                                @dbeato said in ScreenConnect/Connectwise control client exe (marked as malicious):

                                @JaredBusch said in ScreenConnect/Connectwise control client exe (marked as malicious):

                                @dbeato said in ScreenConnect/Connectwise control client exe (marked as malicious):

                                @scottalanmiller said in ScreenConnect/Connectwise control client exe (marked as malicious):

                                @dbeato no, just an online file by file virus scanner?

                                No, (although it should be for another thread) it gives you information about the file, file hash. or URL in question. Example below is the Itarian Remote Control application Executable:
                                2019-04-23_0039.png

                                It compares the has of the file to multiple AV and Technology companies to see if the hash has been flagged as malicious or not or if it is questionable.

                                How is that useful? The executable is rebuilt on every install for every group that it auto links to. that makes a hash useless.

                                That might be true for ConnectWise but not all Executables create a new hash everytime.

                                And in those unrelated cases, lots of things flagging the would be more meaningful.

                                1 Reply Last reply Reply Quote 0
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