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    Massive Throughput Loss On WiFi

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    • J
      JasonMinard
      last edited by

      Hi All:

      I am probably missing something obvious here but the enclosed diagram should explain my dilemma. I have excellent ( for Ireland ) incoming Broadband Service (280 Mbps). Serious loss always all over ( as per my diagram ) . . .

      Any ideas, please?

      Kind Regards

      John

      Eugene Home Broadband Issue.png

      KyleK 1 Reply Last reply Reply Quote 1
      • KyleK
        Kyle @JasonMinard
        last edited by

        @JasonMinard Wireless only works as fast as the lowest negotiated speed. Pull it up on your phone (Assume Android) and check the negotiated speed. Open Wi-Fi and tap the connected SSID and see what the network speed is reporting.

        3c44f8d5-8cf8-4219-ab29-c84e5366b301-image.png

        1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403
          last edited by

          Are you certain you're wifi is setup to use 5Ghz and not 2.4?

          J 1 Reply Last reply Reply Quote 0
          • J
            JasonMinard @DustinB3403
            last edited by

            @DustinB3403
            Oops - to be honest, I'm not sure - Would 2.4 Vs 5.0 Make that big a difference? Sorry, I haven't a massive amount of experience on WiFi and really appreciate your help . . .

            DustinB3403D KyleK 3 Replies Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403 @JasonMinard
              last edited by

              @JasonMinard said in Massive Throughput Loss On WiFi:

              @DustinB3403
              Oops - to be honest, I'm not sure - Would 2.4 Vs 5.0 Make that big a difference? Sorry, I haven't a massive amount of experience on WiFi and really appreciate your help . . .

              It would have a huge difference, yes.

              1 Reply Last reply Reply Quote 1
              • KyleK
                Kyle @JasonMinard
                last edited by

                This post is deleted!
                1 Reply Last reply Reply Quote 0
                • KyleK
                  Kyle @JasonMinard
                  last edited by

                  @JasonMinard said in Massive Throughput Loss On WiFi:

                  @DustinB3403
                  Oops - to be honest, I'm not sure - Would 2.4 Vs 5.0 Make that big a difference? Sorry, I haven't a massive amount of experience on WiFi and really appreciate your help . . .

                  Make sure the 2.4 channel width is set to 20MhZ & 5G is 20 or 40 MhZ

                  Wide channel widths will affect speed as well.

                  1 Reply Last reply Reply Quote 1
                  • M
                    marcinozga
                    last edited by

                    It looks like the wifi client is only connecting at 802.11g or 802.11a (54Mbit). Is that client capable of 802.11n/ac and wider channel width?

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • dafyreD
                      dafyre
                      last edited by

                      How did you get your baseline measurement? Hook a laptop up to the copper?

                      Did you use the same cable as the one that is plugged into the Ubiquiti AC Pro?

                      If you did not, then wire your laptop into the same cable that the Ubiquiti AC Pro is wired to and test the speeds. I'm not sure if you need to unhook the power injector or not.

                      J 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @marcinozga
                        last edited by

                        @marcinozga said in Massive Throughput Loss On WiFi:

                        It looks like the wifi client is only connecting at 802.11g or 802.11a (54Mbit). Is that client capable of 802.11n/ac and wider channel width?

                        That'll cause some issues for sure.

                        1 Reply Last reply Reply Quote 1
                        • J
                          JasonMinard @dafyre
                          last edited by

                          @dafyre
                          Definitely Same Cable . . .

                          dafyreD 1 Reply Last reply Reply Quote 0
                          • dafyreD
                            dafyre @JasonMinard
                            last edited by

                            @JasonMinard said in Massive Throughput Loss On WiFi:

                            @dafyre
                            Definitely Same Cable . . .

                            Can you see what speed your device is negotiating with the AP?

                            DustinB3403D 1 Reply Last reply Reply Quote 0
                            • DustinB3403D
                              DustinB3403 @dafyre
                              last edited by

                              @dafyre said in Massive Throughput Loss On WiFi:

                              @JasonMinard said in Massive Throughput Loss On WiFi:

                              @dafyre
                              Definitely Same Cable . . .

                              Can you see what speed your device is negotiating with the AP?

                              He could with his cell phone if he download WifiMan (from Ubiquiti)

                              1 Reply Last reply Reply Quote 0
                              • wrx7mW
                                wrx7m
                                last edited by wrx7m

                                If the client isn't connecting at N or AC, you won't get higher speeds. If the client hardware is capable, you can try modifying the adapter properties and forcing the preferred band.

                                Just an FYI - Whenever I see weird issues with Wifi affecting a single client, I usually find that the client is a Windows device that has been using sleep mode. Sleep causes speed issues and other weird issues like connecting not being able to connect to a VPN but no issues connecting to the internet.

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