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    Introducing Postcards - Our SMS & MMS UI

    Self Promotion
    skyetel postcards sms texting
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    • J
      JasGot
      last edited by

      This new version is a disaster and I also think Skyetel has issues at their end.

      The upgrade install work fine, but it will no longer receive the PUSH from Skyetel, so you don't get any replies from the phones.

      If you change the phone number a user is assigned to, they can no longer send sms messages to any number they have previously sent sms to: "The phone number you used - 1xxxyyyzzzz - is no longer your primary phone number."

      If you try to delete a user, well, it won't delete 😞

      Also, all of the above applies even on a fresh install of the Postcards, or a fresh install of the Ubuntu OS and Postcards.

      So sad......

      If anyone has the first version running, can you check your Skyetel SMS CallBack URL and post it? Please obscure your domain and your unique id.

      I'm pretty sure the previous version had the work skyetel in the callback url, this version does not.....

      1 Reply Last reply Reply Quote 0
      • C
        cody
        last edited by cody

        @JasGot said in Introducing Postcards - Our SMS & MMS UI:

        This new version is a disaster and I also think Skyetel has issues at their end.
        The upgrade install work fine, but it will no longer receive the PUSH from Skyetel, so you don't get any replies from the phones.
        If you change the phone number a user is assigned to, they can no longer send sms messages to any number they have previously sent sms to: "The phone number you used - 1xxxyyyzzzz - is no longer your primary phone number."
        If you try to delete a user, well, it won't delete
        Also, all of the above applies even on a fresh install of the Postcards, or a fresh install of the Ubuntu OS and Postcards.
        So sad......
        If anyone has the first version running, can you check your Skyetel SMS CallBack URL and post it? Please obscure your domain and your unique id.
        I'm pretty sure the previous version had the work skyetel in the callback url, this version does not.....

        I am a developer with Skyetel and would like to try to help resolve some of these upgrade issues you and others are encountering. If you can please message me some additional details (phonenumber, domain) for your app that is failing to receive messages, I can check our logs and debug it further.

        Also, the app can be downgraded to the previous version with the following command as the super user in the root directory and re-running/re-configuring the app.

        curl https://bitbucket.org/skyetel/postcards-installer/get/v0.2.2.tar.gz | tar xvz --strip 1 -C /opt/postcards --overwrite
        
        J 1 Reply Last reply Reply Quote 3
        • JaredBuschJ
          JaredBusch
          last edited by

          @cody phone number and details? Not a chance. Because it never finished the setup!

          Also before I believe you and send any kind of sensitive info....

          Hey Chris, @Skyetel, is he legit?

          SkyetelS 1 Reply Last reply Reply Quote 0
          • SkyetelS
            Skyetel @JaredBusch
            last edited by

            @JaredBusch yes, he’s legit. Cody is one of our rockstars so be nice πŸ™‚

            JaredBuschJ 1 Reply Last reply Reply Quote 2
            • JaredBuschJ
              JaredBusch @Skyetel
              last edited by

              @Skyetel said in Introducing Postcards - Our SMS & MMS UI:

              @JaredBusch yes, he’s legit. Cody is one of our rockstars so be nice πŸ™‚

              Your nice or mine? 😜

              SkyetelS 1 Reply Last reply Reply Quote 0
              • SkyetelS
                Skyetel @JaredBusch
                last edited by

                @JaredBusch said in Introducing Postcards - Our SMS & MMS UI:

                @Skyetel said in Introducing Postcards - Our SMS & MMS UI:

                @JaredBusch yes, he’s legit. Cody is one of our rockstars so be nice πŸ™‚

                Your nice or mine? 😜

                Whichever is nicer πŸ˜„

                scottalanmillerS 1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @Skyetel
                  last edited by

                  @Skyetel said in Introducing Postcards - Our SMS & MMS UI:

                  @JaredBusch said in Introducing Postcards - Our SMS & MMS UI:

                  @Skyetel said in Introducing Postcards - Our SMS & MMS UI:

                  @JaredBusch yes, he’s legit. Cody is one of our rockstars so be nice πŸ™‚

                  Your nice or mine? 😜

                  Whichever is nicer πŸ˜„

                  Yours.

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @scottalanmiller
                    last edited by

                    @scottalanmiller said in Introducing Postcards - Our SMS & MMS UI:

                    @Skyetel said in Introducing Postcards - Our SMS & MMS UI:

                    @JaredBusch said in Introducing Postcards - Our SMS & MMS UI:

                    @Skyetel said in Introducing Postcards - Our SMS & MMS UI:

                    @JaredBusch yes, he’s legit. Cody is one of our rockstars so be nice πŸ™‚

                    Your nice or mine? 😜

                    Whichever is nicer πŸ˜„

                    Yours.

                    HAHAHAHAHAHAHAHHAHAHAHA

                    1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch
                      last edited by

                      Spinning up a CentOS 7 instance now.
                      fea693f9-2ba3-4e68-a77f-8e6ab6df82c4-image.png

                      I assume I need to use a bigger instance, as I used the $3.50 instance for testing.

                      @Skyetel @cody I will nuke this and start over on a $5 instance.

                      FYI I will not run this in production though. CentOS 7 is way too old for me to use in production without a very good reason.

                      1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch
                        last edited by

                        @scottalanmiller this thread needs tags.

                        1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch
                          last edited by

                          Again failed.

                          It seems it is impossible to simply install this application in the current form.

                          465603ef-d62d-4a65-9dc7-8bf7c2f01e15-image.png

                          1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch
                            last edited by

                            @Skyetel your instructions are linking in an infintie loop.

                            This
                            5c3663cb-cb2d-498e-9856-6949b3e974fa-image.png

                            Goes to here.
                            d665526b-97a1-464d-93ee-5fcc9bd31f2a-image.png

                            Which auto redirects to this page.
                            abc2677f-fbaf-4229-aba9-8c96d221a111-image.png

                            Which says to go back to that page.
                            5aea030a-2703-44fe-afad-19f0f3c0de0b-image.png

                            1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch
                              last edited by

                              Same error on Ubuntu
                              a726e873-58f6-47ff-bc6f-a2fd133bfaf6-image.png

                              I've now done this on CentOS 7, CentOS 8, Unbuntu 20.04, Fedora 31, and Fedora 32.

                              @Skyetel this has been a huge waste of time.

                              SkyetelS J 3 Replies Last reply Reply Quote 0
                              • SkyetelS
                                Skyetel @JaredBusch
                                last edited by

                                @JaredBusch

                                Let’s table this till next week. I’ll have one of our other engineers update the install script to be more inclusive for Operating Systems.

                                1 Reply Last reply Reply Quote 1
                                • J
                                  JasGot @JaredBusch
                                  last edited by JasGot

                                  @JaredBusch said in Introducing Postcards - Our SMS & MMS UI:

                                  I've now done this on CentOS 7, CentOS 8, Unbuntu 20.04, Fedora 31, and Fedora 32.

                                  I've had the same issues with ANY online compute, Vultr, Liquid Web, AWS, etc. I get a successful install ONLY from hyper-v on my own servers with Ubuntu 19.10. But, it sends and doesn't receive.

                                  1 Reply Last reply Reply Quote 0
                                  • J
                                    JasGot @cody
                                    last edited by

                                    @cody said in Introducing Postcards - Our SMS & MMS UI:

                                    I am a developer with Skyetel and would like to try to help resolve some of these upgrade issues you and others are encountering. If you can please message me some additional details

                                    Send me your Skyetel email address and I'll send you the url and my tel number.

                                    J 1 Reply Last reply Reply Quote 0
                                    • SkyetelS
                                      Skyetel @JaredBusch
                                      last edited by

                                      @JaredBusch What size instance did you use? Please remember that Postcards requires 2GB of Ram (we recommend 4).

                                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch @Skyetel
                                        last edited by

                                        @Skyetel said in Introducing Postcards - Our SMS & MMS UI:

                                        @JaredBusch What size instance did you use? Please remember that Postcards requires 2GB of Ram (we recommend 4).

                                        This page does not state that.
                                        https://support.skyetel.com/hc/en-us/articles/360049697373

                                        And also. OMG 4GB ram?

                                        SkyetelS 1 Reply Last reply Reply Quote 0
                                        • SkyetelS
                                          Skyetel @JaredBusch
                                          last edited by

                                          This page does not state that.
                                          https://support.skyetel.com/hc/en-us/articles/360049697373

                                          Fixed

                                          And also. OMG 4GB ram?

                                          Yea, docker and the like are resource heavy. Also - for large deployments the DB can start using a lot of RAM.

                                          scottalanmillerS JaredBuschJ 3 Replies Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Skyetel
                                            last edited by

                                            @Skyetel said in Introducing Postcards - Our SMS & MMS UI:

                                            Yea, docker and the like are resource heavy.

                                            The theory behind them being acceptable is that they are so light as to be almost unnoticed.

                                            We'd LOVE to see anything but Docker for deployments. Nothing wrong with Docker, but so much better when it's an option.

                                            1 Reply Last reply Reply Quote 1
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