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    Wifi Card Not Being Seen

    IT Discussion
    laptop wifi asus
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    • LilAng
      LilAng last edited by

      I have this Asus UX360 C notebook pc.

      This has been into Asus multiple times. It even got a new wifi card. Every couple of months it will act as if it has no wifi card and it will not detect wifi unless you pop out the card and plug it back in. It's a huge hassle and now its out of warranty.

      Has anyone else come across this problem?

      jmoore 1 Reply Last reply Reply Quote 0
      • jmoore
        jmoore @LilAng last edited by

        @LilAng I have not with my Asus laptop. It sounds like a software issue to me. I'm not sure how much experience you have but I would try different drivers first. If that doesn't work then reload your operating system. As always make sure you are completely up to date also.

        LilAng 1 Reply Last reply Reply Quote 0
        • LilAng
          LilAng @jmoore last edited by

          @jmoore said in Wifi Card Not Being Seen:

          @LilAng I have not with my Asus laptop. It sounds like a software issue to me. I'm not sure how much experience you have but I would try different drivers first. If that doesn't work then reload your operating system. As always make sure you are completely up to date also.

          Hey, we and Asus have reloaded both all drivers and operating system multiple times, and even with a fresh install it will not detect.

          The card is also super secured in the laptop and does not move around. So I don't think it's disconnecting either.

          jmoore 1 Reply Last reply Reply Quote 0
          • jmoore
            jmoore @LilAng last edited by

            @LilAng Then I think the only thing left is the motherboard of the laptop.

            LilAng 1 Reply Last reply Reply Quote 1
            • LilAng
              LilAng @jmoore last edited by

              @jmoore said in Wifi Card Not Being Seen:

              @LilAng Then I think the only thing left is the motherboard of the laptop.

              You know, it's on a daughter board, so I'll replace that and if the problem persists I'll be back haha . Thanks @jmoore

              1 Reply Last reply Reply Quote 0
              • RojoLoco
                RojoLoco last edited by

                I was going to suggest that whatever port it sits in might be janky... if you can replace a daughterboard, that might just sort it.

                1 Reply Last reply Reply Quote 1
                • gjacobse
                  gjacobse last edited by

                  have you tried using a Linux OS? This could be helpful in determination of the Hardware and OS

                  LilAng 1 Reply Last reply Reply Quote 0
                  • LilAng
                    LilAng @gjacobse last edited by

                    @gjacobse said in Wifi Card Not Being Seen:

                    have you tried using a Linux OS? This could be helpful in determination of the Hardware and OS

                    everything else works fine except the wifi for some reason just kicks off to the point the card itself is not recognized even with drivers re loaded , until you physically unplug and plug back in.

                    1 Reply Last reply Reply Quote 0
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