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    Kerio Control "license error: license exhausted, cannot allow another host"

    IT Discussion
    kerio firewall router security networking kerio control
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    • scottalanmillerS
      scottalanmiller
      last edited by scottalanmiller

      Error on a Kerio Connect firewall: license error: license exhausted, cannot allow another host

      Looks like the customer's firewall license expired a few months ago and we are getting weird network issues. We suspect that when the license expired it limits the number of machines on the network that can reach the outside. But we are struggling to find documentation to back this up. Does anyone know how Kerio behaves if the license expires? From what we can approximate, it might limit you to twenty five network devices?

      pmonchoP 1 Reply Last reply Reply Quote 1
      • pmonchoP
        pmoncho @scottalanmiller
        last edited by pmoncho

        @scottalanmiller

        Kerio Connect is their email product. Do you mean Kerio Control?

        Also, found this on GFI's forum from 2014.

        https://forums.gfi.com/index.php?t=msg&goto=115292&&srch=license+exhausted#msg_115292

        Based on the couple posts I have seen, each registered user can have five devices. So, if they have 30 devices, they need 6 user licenses. Did they add any extra devices lately?

        scottalanmillerS 2 Replies Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @pmoncho
          last edited by

          @pmoncho said in Kerio Connect "license error: license exhausted, cannot allow another host":

          @scottalanmiller

          Kerio Connect is their email product. Do you mean Kerio Control?

          Yes, fixed it. Wrote that while on the phone.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @pmoncho
            last edited by

            @pmoncho said in Kerio Connect "license error: license exhausted, cannot allow another host":

            Based on the couple posts I have seen, each registered user can have five devices. So, if they have 30 devices, they need 6 user licenses. Did they add any extra devices lately?

            Easily, but more likely they just let their license expire.

            1 Reply Last reply Reply Quote 0
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