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    Comparing MeshCentral 2 to ScreenConnect

    IT Discussion
    remote access screenconnect meshcentral meshcentral 2 connectwise control connectwise
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    • M
      MordyT
      last edited by MordyT

      Hello All,
      6 months ago my Mesh install threw an error (see earlier in this thread) and I forgot to check back in.
      Needed to do some support for the folks and remembered the project, etc.
      Checked the thread and found that I could copy the data and files folder to a fresh install to prevent data loss.

      So....

      Brand new VM (went windows this time, I'm more comfortable in it then ubuntu, old install was on ubuntu)
      Installed a fresh copy
      Stopped the service
      Restored the files and data folder
      Started the service....

      and able to login, old computers showing, my config appears to still be there, etc. Yay 🙂 Not sure if the old PCs are connecting though...

      Except then the page disconnected a few minutes later and does so every few minutes...
      Error logs shows this:

      C:\Program Files\Open Source\MeshCentral\node_modules\nedb\lib\datastore.js:77
          if (err) { throw err; }
                     ^
      
      Error: Cannot create a string longer than 0x3fffffe7 characters
          at stringSlice (buffer.js:589:43)
          at Buffer.toString (buffer.js:659:10)
          at FSReqCallback.readFileAfterClose [as oncomplete] (internal/fs/read_file_context.js:49:23)
      

      Also of note it appears that Mesh is the latest version.

      Ideas?

      EDIT: I grabbed a backup before it crashed, complete uninstall/reinstall, restored the backup, and it appears stable now. More testing to follow....

      EDIT2: 24 hours and it's stable. I think my issues are resolved.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        Up to 0.4.1-u

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          And now 0.4.1-x

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            0.4.2-a. That's three updates so far today.

            1 Reply Last reply Reply Quote 1
            • scottalanmillerS
              scottalanmiller
              last edited by

              And 0.4.2-b before I could even look at it 🙂

              1 Reply Last reply Reply Quote 0
              • black3dynamiteB
                black3dynamite
                last edited by

                16323b67-fac1-4759-a9f2-c9f4b87073c2-image.png

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @black3dynamite
                  last edited by

                  @black3dynamite whoa

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Updated

                    1 Reply Last reply Reply Quote 0
                    • M
                      MordyT
                      last edited by

                      2 questions...

                      1. How does mesh agents handle being behind an authenticated proxy? Where can I give credentials, etc?
                      2. Where can I find agent logs on Windows? I suspect my issue is due to the authenticated proxy, but want to confirm.
                      1 Reply Last reply Reply Quote 1
                      • JaredBuschJ
                        JaredBusch
                        last edited by

                        Does MeshCentral have a way to uninstall the remote agent from within the console like ScreenConnect does?

                        4a563e9d-6640-4ee6-a085-d2ebd7472a9f-image.png

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @JaredBusch
                          last edited by

                          @JaredBusch it has "delete device". I don't know if it removes the remote agent. But it makes the remote agent useless at least. I've never tested to see what the remote agent does when that option is selected. But it definitely removes it from MC itself.

                          NashBrydgesN 1 Reply Last reply Reply Quote 0
                          • NashBrydgesN
                            NashBrydges @scottalanmiller
                            last edited by

                            @scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

                            @JaredBusch it has "delete device". I don't know if it removes the remote agent. But it makes the remote agent useless at least. I've never tested to see what the remote agent does when that option is selected. But it definitely removes it from MC itself.

                            Interesting behaviour I just observed when I tested this. I can click on the "Delete device" option and it does momentarily remove it from my MC installation however the remote device immediately returns to the MC My Devices dashboard. It looks like there may be a bug that prevents it from being removed if the remote agent is still running on the remote device.

                            scottalanmillerS M 2 Replies Last reply Reply Quote 0
                            • NashBrydgesN
                              NashBrydges
                              last edited by

                              If I first remove the remote device agent, then I can successfully delete the server from the MC dashboard.

                              The test was on a remote server running Windows Server 2012R2.

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @NashBrydges
                                last edited by

                                @NashBrydges said in Comparing MeshCentral 2 to ScreenConnect:

                                @scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

                                @JaredBusch it has "delete device". I don't know if it removes the remote agent. But it makes the remote agent useless at least. I've never tested to see what the remote agent does when that option is selected. But it definitely removes it from MC itself.

                                Interesting behaviour I just observed when I tested this. I can click on the "Delete device" option and it does momentarily remove it from my MC installation however the remote device immediately returns to the MC My Devices dashboard. It looks like there may be a bug that prevents it from being removed if the remote agent is still running on the remote device.

                                That's odd. I've done this a bit and not seen that happen. But maybe the agent was no longer running?

                                JaredBuschJ 1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

                                  @NashBrydges said in Comparing MeshCentral 2 to ScreenConnect:

                                  @scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

                                  @JaredBusch it has "delete device". I don't know if it removes the remote agent. But it makes the remote agent useless at least. I've never tested to see what the remote agent does when that option is selected. But it definitely removes it from MC itself.

                                  Interesting behaviour I just observed when I tested this. I can click on the "Delete device" option and it does momentarily remove it from my MC installation however the remote device immediately returns to the MC My Devices dashboard. It looks like there may be a bug that prevents it from being removed if the remote agent is still running on the remote device.

                                  That's odd. I've done this a bit and not seen that happen. But maybe the agent was no longer running?

                                  Most likely. I can remove an agent and it pops back immediately, as @NashBrydges noted.

                                  I want to remote uninstall the agent.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    No obvious command to remove it in the agent command list...

                                    help
                                    Available commands:
                                    amt, amtacm, amtccm, amtdeactivate, amtpolicy, amtreset, apf, args, av, cpuinfo, dbcompact, dbget, dbkeys,
                                    dbset, eval, getclip, getscript, help, httpget, info, kill, location, lock, log, ls, netinfo, notify,
                                    nwslist, openurl, osinfo, parseuri, plugin, power, print, ps, rawsmbios, scanamt, scanwifi, sendcaps,
                                    setclip, setdebug, smbios, sysinfo, toast, type, users, wakeonlan, wsclose, wsconnect, wssend.

                                    1 Reply Last reply Reply Quote 0
                                    • coliverC
                                      coliver
                                      last edited by

                                      Is there a way to make Powershell the default shell for Windows instead of Command Prompt?

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @coliver
                                        last edited by

                                        @coliver said in Comparing MeshCentral 2 to ScreenConnect:

                                        Is there a way to make Powershell the default shell for Windows instead of Command Prompt?

                                        For Windows, yes...

                                        https://www.techrepublic.com/article/windows-10-april-2018-update-how-to-change-the-command-prompt-default-to-powershell/

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          For MeshCentral, no I don't think so. That would be nice, though.

                                          coliverC 1 Reply Last reply Reply Quote 0
                                          • coliverC
                                            coliver @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in Comparing MeshCentral 2 to ScreenConnect:

                                            For MeshCentral, no I don't think so. That would be nice, though.

                                            Yeah that's what I meant.

                                            1 Reply Last reply Reply Quote 0
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