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    Phone system

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    • DashrenderD
      Dashrender
      last edited by

      I agree with others here - Hire JB's company to set this up and manage it for you.

      It can be on prem or cloud based.

      jmooreJ 1 Reply Last reply Reply Quote 1
      • DashrenderD
        Dashrender @scottalanmiller
        last edited by

        @scottalanmiller said in Phone system:

        @jmoore said in Phone system:

        @dustinb3403 ok thanks, that makes sense. I asked the person doing the demo and she did not know about the software. I'll give my recommendation to host since that will be a little cheaper. My school is still going around with this /sigh. Thanks for your input Dustin

        If you need a local area supplier.... 😉

        Scott - who's doing your phone (VOIP like FreePBX) support these days?

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch
          last edited by

          @jmoore you can get hosted service not paid per line also.

          Really, there are a ton of options. You need to have consultant knowledgeable in telephony to help you, or you need to learn telephony yourself. Which ever is more effective for you.

          You have these rough choices

          Hosted service by line
          Hosted service by usage
          Hosted PBX - managed or self ran
          Local PBX - managed or self ran

          There are more details, but that is the high level view.

          jmooreJ 1 Reply Last reply Reply Quote 0
          • jmooreJ
            jmoore @Dashrender
            last edited by

            @dashrender Yeah I keep making suggestions. I think we would be in a lot better shape financially and feature wise if we used one of you all. I'm not sure where the hold up is with our phone lady and her boss. Hopefully we will get somewhere soon on this.

            scottalanmillerS 1 Reply Last reply Reply Quote 1
            • jmooreJ
              jmoore @JaredBusch
              last edited by

              @jaredbusch Thanks Jared. I am in process of learning telephony myself because I never want to quit learning. However its not my position so I am just asked for suggestions by my management. I have suggested your company as well as Scott's so they would have options. I don't know if the lady in charge contacted you all or what the results were. I am certainly not an expert as I have only done a couple small jobs, that is why I keep telling her to contact one of you all.

              1 Reply Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller @Dashrender
                last edited by

                @dashrender said in Phone system:

                @scottalanmiller said in Phone system:

                @jmoore said in Phone system:

                @dustinb3403 ok thanks, that makes sense. I asked the person doing the demo and she did not know about the software. I'll give my recommendation to host since that will be a little cheaper. My school is still going around with this /sigh. Thanks for your input Dustin

                If you need a local area supplier.... 😉

                Scott - who's doing your phone (VOIP like FreePBX) support these days?

                What do you mean, we are. We are a phone vendor.

                DashrenderD 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @jmoore
                  last edited by

                  @jmoore said in Phone system:

                  @dashrender Yeah I keep making suggestions. I think we would be in a lot better shape financially and feature wise if we used one of you all. I'm not sure where the hold up is with our phone lady and her boss. Hopefully we will get somewhere soon on this.

                  Need me to drive down there? I could be there this afternoon 🙂

                  jmooreJ 1 Reply Last reply Reply Quote 0
                  • jmooreJ
                    jmoore @scottalanmiller
                    last edited by

                    @scottalanmiller Let me find out schedules. We are watching a demo now from Consolidated Communications. Wendie had several vendors lined up so not sure what else is going on today.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @jmoore
                      last edited by

                      @jmoore said in Phone system:

                      @scottalanmiller Let me find out schedules. We are watching a demo now from Consolidated Communications. Wendie had several vendors lined up so not sure what else is going on today.

                      Okay, today is possible but I'd need warning as it is a bit of a drive. Tomorrow is pretty free and I can bring @pchiodo too.

                      jmooreJ 1 Reply Last reply Reply Quote 0
                      • jmooreJ
                        jmoore @scottalanmiller
                        last edited by

                        @scottalanmiller I think its too late today but a demo of some sort would be nice of what you all offer. She likes demos.

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @jmoore
                          last edited by

                          @jmoore said in Phone system:

                          @scottalanmiller I think its too late today but a demo of some sort would be nice of what you all offer. She likes demos.

                          I suppose, don't see why not. It's a phone, so the biggest feature is... making calls. Kind of boring to look at, but it's what is important.

                          jmooreJ 2 Replies Last reply Reply Quote 0
                          • jmooreJ
                            jmoore @scottalanmiller
                            last edited by

                            @scottalanmiller Well we are getting demos of phone and call manager software along with mobile apps. So we may be talking about different things here.

                            scottalanmillerS 2 Replies Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @scottalanmiller
                              last edited by

                              @scottalanmiller said in Phone system:

                              @dashrender said in Phone system:

                              @scottalanmiller said in Phone system:

                              @jmoore said in Phone system:

                              @dustinb3403 ok thanks, that makes sense. I asked the person doing the demo and she did not know about the software. I'll give my recommendation to host since that will be a little cheaper. My school is still going around with this /sigh. Thanks for your input Dustin

                              If you need a local area supplier.... 😉

                              Scott - who's doing your phone (VOIP like FreePBX) support these days?

                              What do you mean, we are. We are a phone vendor.

                              I mean who specifically? Mike was handling that for a while - and well, we've already talked about that.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • jmooreJ
                                jmoore @scottalanmiller
                                last edited by

                                @scottalanmiller Just to be clear she is looking for the whole package. Including some sort of hosting, phones, call manager, various other features, and a mobile app for byod. That is what we are looking at.

                                DashrenderD scottalanmillerS bigbearB 3 Replies Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @jmoore
                                  last edited by

                                  @jmoore
                                  What exactly is a call manager?

                                  jmooreJ 1 Reply Last reply Reply Quote 0
                                  • jmooreJ
                                    jmoore @Dashrender
                                    last edited by

                                    @dashrender Her term for the management side of things. Such as setting up groups, looking at logs, paying the bill, switchboard, and things like that.

                                    DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @jmoore
                                      last edited by

                                      @jmoore said in Phone system:

                                      @dashrender Her term for the management side of things. Such as setting up groups, looking at logs, paying the bill, switchboard, and things like that.

                                      hmm.. I can't think of a single solution for that with FreePBX, but I'm sure a completely hosted solution like RingCentral can give you that in a single pane of glass.

                                      My FreePBX solution requires two, The console to the PBX, and VOIP.ms for the billing.
                                      No wait - three, because the billing and management of the PBX itself is hosted with Vultr.
                                      and wait again - if you want caller ID, then there OpenCname.com

                                      jmooreJ 1 Reply Last reply Reply Quote 0
                                      • jmooreJ
                                        jmoore @Dashrender
                                        last edited by

                                        @dashrender Ok cool thanks. So it really just depends on the requirements and a lot of ways to go about it. I have so much to learn lol.

                                        DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @jmoore
                                          last edited by

                                          @jmoore said in Phone system:

                                          @dashrender Ok cool thanks. So it really just depends on the requirements and a lot of ways to go about it. I have so much to learn lol.

                                          Exactly.

                                          I think JB mostly allows the customer to manage the separate accounts themselves, yet he is given access so he can manage the systems of those accounts.
                                          In other words, the client has access to the billing side directly, and there's no markup from JB for doing that, then JB does his maintenance/break fix and sends them a bill for time spent.

                                          More work on the side of the customer, but also less cash out. I'm sure if the customers didn't want anything but a single monthly bill from JB, he'd be happy to do it, for likely a 20% upcharge to cover the cost of JB's employee pulling the data together into a single bill.

                                          Either that, or a flat rate that's even higher than 20% more than the combined rates of all of the components to ensure he's left left holding the bag. Then at that point, you have to compare his prices to that of RingCentral.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @jmoore
                                            last edited by

                                            @jmoore said in Phone system:

                                            @scottalanmiller Well we are getting demos of phone and call manager software along with mobile apps. So we may be talking about different things here.

                                            Ah, why do you need that stuff (real question?) What do you need to manage? Maybe the issue is that you are getting "manage it yourself" systems instead of a managed system where you need to do nothing at all?

                                            jmooreJ 1 Reply Last reply Reply Quote 0
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