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    Printer Issue

    IT Discussion
    print server server 2012 canon image runner print driver
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    • coliverC
      coliver
      last edited by

      Are the printers being pushed out via Group Policy? If that's the case it could be pushing out the incorrect driver.

      Minion QueenM 1 Reply Last reply Reply Quote 0
      • Minion QueenM
        Minion Queen Banned @coliver
        last edited by

        @coliver said in Printer Issue:

        Are the printers being pushed out via Group Policy? If that's the case it could be pushing out the incorrect driver.

        Wouldn't that affect all the machines though not just these 3 ?

        coliverC 1 Reply Last reply Reply Quote 0
        • coliverC
          coliver @Minion Queen
          last edited by

          @minion-queen said in Printer Issue:

          @coliver said in Printer Issue:

          Are the printers being pushed out via Group Policy? If that's the case it could be pushing out the incorrect driver.

          Wouldn't that affect all the machines though not just these 3 ?

          It should yes.

          Minion QueenM gjacobseG 2 Replies Last reply Reply Quote 0
          • Minion QueenM
            Minion Queen Banned @coliver
            last edited by

            @coliver said in Printer Issue:

            @minion-queen said in Printer Issue:

            @coliver said in Printer Issue:

            Are the printers being pushed out via Group Policy? If that's the case it could be pushing out the incorrect driver.

            Wouldn't that affect all the machines though not just these 3 ?

            It should yes.

            Ugh

            1 Reply Last reply Reply Quote 0
            • Mike DavisM
              Mike Davis
              last edited by

              If you rolled them with a static address instead of DHCP with a reservation, there is a possibility of a duplicate IP address on the network. That will cause symptoms like you are having.

              scottalanmillerS Minion QueenM gjacobseG 3 Replies Last reply Reply Quote 2
              • scottalanmillerS
                scottalanmiller @Mike Davis
                last edited by

                @mike-davis said in Printer Issue:

                If you rolled them with a static address instead of DHCP with a reservation, there is a possibility of a duplicate IP address on the network. That will cause symptoms like you are having.

                Wouldn't be the first time finding that this week.

                1 Reply Last reply Reply Quote 0
                • Minion QueenM
                  Minion Queen Banned @Mike Davis
                  last edited by

                  @mike-davis said in Printer Issue:

                  If you rolled them with a static address instead of DHCP with a reservation, there is a possibility of a duplicate IP address on the network. That will cause symptoms like you are having.

                  Thank you I will take a look at that!

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    Just verified that it is DHCP, good guess though.

                    1 Reply Last reply Reply Quote 0
                    • Mike DavisM
                      Mike Davis
                      last edited by

                      Is printer set up as a shared printer off a print server, or is it being pushed out as a local printer with a TCP/IP print queue?

                      1 Reply Last reply Reply Quote 0
                      • black3dynamiteB
                        black3dynamite
                        last edited by

                        Can you do a print test page?
                        Is the printer set as the default printer?

                        Minion QueenM scottalanmillerS 2 Replies Last reply Reply Quote 0
                        • AdamFA
                          AdamF
                          last edited by

                          Instinctively, I just want to downvote this post, because I hate printers so much.

                          Minion QueenM 1 Reply Last reply Reply Quote 1
                          • Minion QueenM
                            Minion Queen Banned @black3dynamite
                            last edited by

                            @black3dynamite said in Printer Issue:

                            Can you do a print test page?
                            Is the printer set as the default printer?

                            No to test page yes to the default printer.

                            1 Reply Last reply Reply Quote 0
                            • Minion QueenM
                              Minion Queen Banned @AdamF
                              last edited by

                              @fuznutz04 said in Printer Issue:

                              Instinctively, I just want to downvote this post, because I hate printers so much.

                              OH ME TOO!!!!

                              1 Reply Last reply Reply Quote 0
                              • jt1001001J
                                jt1001001
                                last edited by

                                Power cycle the printer itself, even though some user can print to it I have seen a power cycle fix weird print server issues

                                1 Reply Last reply Reply Quote 0
                                • Minion QueenM
                                  Minion Queen Banned
                                  last edited by

                                  Now we have people having printer issues all over the building. I hate printers.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @black3dynamite
                                    last edited by

                                    @black3dynamite said in Printer Issue:

                                    Can you do a print test page?
                                    Is the printer set as the default printer?

                                    Nothing come out for the test page.

                                    1 Reply Last reply Reply Quote 0
                                    • black3dynamiteB
                                      black3dynamite
                                      last edited by black3dynamite

                                      Instead of \\server-dns\printshare, try \\server-ip\printshare

                                      1 Reply Last reply Reply Quote 0
                                      • AdamFA
                                        AdamF
                                        last edited by

                                        0_1523650435361_giphy.gif

                                        1 Reply Last reply Reply Quote 1
                                        • Minion QueenM
                                          Minion Queen Banned
                                          last edited by

                                          Ok I finally got a test print to work, from the Print Server it's self.

                                          But still can't print from the desktops.

                                          All the printers that are down are the same model.

                                          Mike DavisM dbeatoD 2 Replies Last reply Reply Quote 0
                                          • Mike DavisM
                                            Mike Davis @Minion Queen
                                            last edited by

                                            Check event viewer. I would probably go in to the printer manager and delete the drivers for that printer and reinstall them.

                                            1 Reply Last reply Reply Quote 0
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