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    Remote Desktop and Desktop Shortcuts

    IT Discussion
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    • garak0410G
      garak0410
      last edited by

      It seems like I've been searching for this problem for years and can never find a solution. I have users who VPN and Remote Desktop into their PC's and often times, they come back to the office and all of their shortcuts are moved around, usually grouped on one side. The common thing I see is that they usually have different kinds of screen resolution between the desktop here and their home PC.

      I've tried various things and third party solution and can't seem to find a common fix. Any suggestions?

      Thanks...
      Brian

      1 Reply Last reply Reply Quote 0
      • DenisKelleyD
        DenisKelley
        last edited by DenisKelley

        I've also seen that with 2 screens at work and you remote into with one. Some of my users use Fences to combat that. http://www.stardock.com/products/fences/

        1 Reply Last reply Reply Quote 1
        • JaredBuschJ
          JaredBusch
          last edited by

          @garak0410 said:

          The common thing I see is that they usually have different kinds of screen resolution between the desktop here and their home PC.

          That is the problem and I have no idea if Windows has any method to change the behavior because that is the design. It is done to ensure that nothing is outside the visible area.

          You can mitigate that by learning the minimum resolution that they normally use and making sure everything is within that boundary on their desktop. If there is nothing out beyond the incoming resolution, it will not change anything (generally).

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            I always have the same issue with remote sessions.

            1 Reply Last reply Reply Quote 0
            • thanksajdotcomT
              thanksajdotcom
              last edited by

              It's not uncommon. The screen resolutions is one, or like Dennis said, the multiple screens. Have you tried a remote tool like Teamviewer or LogMeIn? These won't have the same issues, as they handle things different than RDP.

              1 Reply Last reply Reply Quote 0
              • garak0410G
                garak0410
                last edited by

                In a way I am glad I am not the only one who had this problem. On the flip side, it doesn't mess up Windows 8.1 start screen. 🙂 I will look into Fences...

                scottalanmillerS 1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @garak0410
                  last edited by

                  @garak0410 said:

                  In a way I am glad I am not the only one who had this problem. On the flip side, it doesn't mess up Windows 8.1 start screen. 🙂 I will look into Fences...

                  It never messed up the start button. It affects Windows 8+ the same as it has affected everything since NT4. Start is stable, desktop is not.

                  thanksajdotcomT 1 Reply Last reply Reply Quote 1
                  • thanksajdotcomT
                    thanksajdotcom @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    @garak0410 said:

                    In a way I am glad I am not the only one who had this problem. On the flip side, it doesn't mess up Windows 8.1 start screen. 🙂 I will look into Fences...

                    It never messed up the start button. It affects Windows 8+ the same as it has affected everything since NT4. Start is stable, desktop is not.

                    Yup. Pretty much.

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                    • Reid CooperR
                      Reid Cooper
                      last edited by

                      This has always gotten me too. A huge pain about RDP

                      1 Reply Last reply Reply Quote 0
                      • thanksajdotcomT
                        thanksajdotcom
                        last edited by

                        If you need the screen resolution set the same as the local computer, assuming both monitors can handle the same resolution, use the manual settings in RDP.
                        upload-ae03d6af-3a56-410d-b887-3f240a04e7a9

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                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          That works if you have have the real estate to spare and know what the other monitor has ahead of time.

                          thanksajdotcomT 1 Reply Last reply Reply Quote 0
                          • thanksajdotcomT
                            thanksajdotcom
                            last edited by

                            Just make sure that, when you make that change, you save the RDP file after and put it on the desktop. 🙂

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                            • thanksajdotcomT
                              thanksajdotcom @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              That works if you have have the real estate to spare and know what the other monitor has ahead of time.

                              It's an option though. As long as the destination display is equal to or less than the viewing display, he's fine. It's not perfect but it's an option.

                              1 Reply Last reply Reply Quote 0
                              • alexntgA
                                alexntg
                                last edited by

                                If they can pin the shortcuts to their taskbar instead of desktop, it won't be an issue anymore.

                                garak0410G 1 Reply Last reply Reply Quote 0
                                • garak0410G
                                  garak0410 @alexntg
                                  last edited by

                                  @alexntg said:

                                  If they can pin the shortcuts to their taskbar instead of desktop, it won't be an issue anymore.

                                  If you only saw the way people use shortcuts here...it will make your head hurt...me?? I am one of just a few on Windows 8.1 and I have mine categorized on my start screen...I actually make use of the "controversial" "Modern" screen...

                                  1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender
                                    last edited by

                                    We actually have a policy that IT does not help people with shortcuts. If you really need a short cut it's between you and your manager, otherwise we deploy needed internet favorites via GPO, and the rest of the applications are in the start menu(start screen).

                                    alexntgA 1 Reply Last reply Reply Quote 3
                                    • alexntgA
                                      alexntg @Dashrender
                                      last edited by

                                      @Dashrender said:

                                      We actually have a policy that IT does not help people with shortcuts. If you really need a short cut it's between you and your manager, otherwise we deploy needed internet favorites via GPO, and the rest of the applications are in the start menu(start screen).

                                      That must make file server moves a breeze!

                                      DashrenderD 1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @alexntg
                                        last edited by

                                        @alexntg said:

                                        @Dashrender said:

                                        We actually have a policy that IT does not help people with shortcuts. If you really need a short cut it's between you and your manager, otherwise we deploy needed internet favorites via GPO, and the rest of the applications are in the start menu(start screen).

                                        That must make file server moves a breeze!
                                        Standard network drives, yes - user directories, not so much.

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