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    Veeam Backup Essentials

    IT Discussion
    veeam
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    • JaredBuschJ
      JaredBusch
      last edited by JaredBusch

      The initial purchase includes a year of maintenance/support. Is it required to maintain support to use the application after the first year?

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      • G
        Gabi
        last edited by

        If I understood you correctly, I believe not.

        But you won't be able to upgrade to the latest version of the software, and support is really encouraged, specially for backups.

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        • alexntgA
          alexntg
          last edited by

          The license is perpetual, but you'd lose support and updates. I strongly suggest renewing Veeam.

          JaredBuschJ 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @alexntg
            last edited by

            @alexntg said:

            The license is perpetual, but you'd lose support and updates. I strongly suggest renewing Veeam.

            That is never my decision. I always suggest support subscriptions as long as it includes upgrades. Still I only suggest.

            Thanks for the responses, I needed to be 100% clear on this for the proposal.

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            • Vladimir EreminV
              Vladimir Eremin
              last edited by Vladimir Eremin

              I can confirm that software will work, even if maintenance contract is over. Though, neither support nor upgrades will be possible and you will also get notifications saying that the maintenance is expired. More information regarding licensing can be found on our Community Forum. Thanks.

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              • JaredBuschJ
                JaredBusch
                last edited by

                Thanks @Vladimir-Eremin

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                • DashrenderD
                  Dashrender
                  last edited by

                  Seriously? a nag screen? I suppose it's helpful for the 30 days following up the expiration, but beyond that it's just harassment.

                  Vladimir EreminV 1 Reply Last reply Reply Quote 0
                  • Vladimir EreminV
                    Vladimir Eremin @Dashrender
                    last edited by

                    @Dashrender It's not a message, but rather a simple tag. When support contract is expired, e-mail notifications will have [SUPPORT EXPIRED] tag at title. Thanks.

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @Vladimir Eremin
                      last edited by

                      @Vladimir-Eremin said:

                      @Dashrender It's not a message, but rather a simple tag. When support contract is expired, e-mail notifications will have [SUPPORT EXPIRED] tag at title. Thanks.

                      OK that cool. Thanks for the explanation.

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