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    Plex Update 1.10.1.4602 seems to break remote connectivity

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    • wirestyle22W
      wirestyle22
      last edited by wirestyle22

      So I installed the 1.10.1.4602 update for Plex on CentOS 7

      service plexmediaserver stop

      yum -y install https://downloads.plex.tv/plex-media-server/1.10.1.4602-f54242b6b/plexmediaserver-1.10.1.4602-f54242b6b.x86_64.rpm

      service plexmediaserver start

      The moment I started it back up no one could connect remotely to me. I rebooted the server. Same situation. Posted on the Plex forums. They said to check the UPNP settings on my router and to disable it if it's enabled. It was disabled. I checked my router settings to verify everything was correct and it is.

      They then said: Edit Preferences.xml with PMS stopped. Remove the references to LastMappedPort="xxx" and "LastManualMappedPort". Done. No change.

      After two days of not having remote access I decided to uninstall PMS and reinstall it just to see.

      rpm -e plexmediaserver
      rm -rf /var/lib/plexmediaserver/
      userdel plex
      reboot

      reinstall plex
      reboot

      Scanned all of my content again. Exact same issue.

      I'm assuming this update is bad because I have never had an issue updating before, but @JaredBusch seems to have installed it successfully. Can anyone confirm that they have had similar issues with this specific update?

      0_1513339345662_plex1.png

      1 Reply Last reply Reply Quote 1
      • brianlittlejohnB
        brianlittlejohn
        last edited by

        I just updated mine (took a snapshot first in case) and I still have remote connectivity. However I am running mine on Ubuntu 17.10 instead of CentOS 7.

        wirestyle22W 1 Reply Last reply Reply Quote 0
        • wirestyle22W
          wirestyle22 @brianlittlejohn
          last edited by wirestyle22

          @brianlittlejohn That's disheartening. Trying to figure out why this occurred with an update when I confirmed everything was working correctly before it and I completely uninstalled and reinstalled Plex with no change. Bleh. This was the update. It doesn't even make sense.

          Plex Media Server 1.10.1.4602 is now available to everyone
          
          (Photos) The timeline view could become inconsistent when dates are altered on items in the section (#7955)
          
          1 Reply Last reply Reply Quote 0
          • wirestyle22W
            wirestyle22
            last edited by

            This post is deleted!
            1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch
              last edited by

              Yup, it is deaded.

              0_1513349374275_9573d58e-0669-4fd6-97fa-bb89a8948919-image.png

              1 Reply Last reply Reply Quote 1
              • JaredBuschJ
                JaredBusch
                last edited by JaredBusch

                Downgrading to previous

                dnf -y install https://downloads.plex.tv/plex-media-server/1.9.7.4460-a39b25852/plexmediaserver-1.9.7.4460-a39b25852.x86_64.rpm
                
                [root@plex ~]# dnf -y install https://downloads.plex.tv/plex-media-server/1.9.7.4460-a39b25852/plexmediaserver-1.9.7.4460-a39b25852.x86_64.rpm
                Last metadata expiration check: 2:22:35 ago on Fri 15 Dec 2017 06:30:08 AM CST.
                plexmediaserver-1.9.7.4460-a39b25852.x86_64.rpm                                                    11 MB/s | 103 MB     00:09    
                Dependencies resolved.
                ==================================================================================================================================
                 Package                         Arch                   Version                                Repository                    Size
                ==================================================================================================================================
                Downgrading:
                 plexmediaserver                 x86_64                 1.9.7.4460-a39b25852                   @commandline                 103 M
                
                Transaction Summary
                ==================================================================================================================================
                Downgrade  1 Package
                
                Total size: 103 M
                Downloading Packages:
                Running transaction check
                Transaction check succeeded.
                Running transaction test
                Transaction test succeeded.
                Running transaction
                  Preparing        :                                                                                                          1/1 
                  Running scriptlet: plexmediaserver-1.9.7.4460-a39b25852.x86_64                                                              1/2 
                Stopping plexmediaserver (via systemctl):  [  OK  ]
                  Downgrading      : plexmediaserver-1.9.7.4460-a39b25852.x86_64                                                              1/2 
                  Running scriptlet: plexmediaserver-1.9.7.4460-a39b25852.x86_64                                                              1/2 
                Synchronizing state of plexmediaserver.service with SysV service script with /usr/lib/systemd/systemd-sysv-install.
                Executing: /usr/lib/systemd/systemd-sysv-install enable plexmediaserver
                  Running scriptlet: plexmediaserver-1.10.1.4602-f54242b6b.x86_64                                                             2/2 
                Synchronizing state of plexmediaserver.service with SysV service script with /usr/lib/systemd/systemd-sysv-install.
                Executing: /usr/lib/systemd/systemd-sysv-install enable plexmediaserver
                  Erasing          : plexmediaserver-1.10.1.4602-f54242b6b.x86_64                                                             2/2 
                  Running scriptlet: plexmediaserver-1.10.1.4602-f54242b6b.x86_64                                                             2/2 
                  Verifying        : plexmediaserver-1.9.7.4460-a39b25852.x86_64                                                              1/2 
                  Verifying        : plexmediaserver-1.10.1.4602-f54242b6b.x86_64                                                             2/2 
                
                Downgraded:
                  plexmediaserver.x86_64 1.9.7.4460-a39b25852                                                                                     
                
                Complete!
                [root@plex ~]# reboot
                Connection to 10.254.103.6 closed by remote host.
                Connection to 10.254.103.6 closed.
                
                wirestyle22W 1 Reply Last reply Reply Quote 1
                • wirestyle22W
                  wirestyle22 @JaredBusch
                  last edited by wirestyle22

                  @jaredbusch Whew. Thanks a lot. As an aside, you can just run dnf -y install https://downloads.plex.tv/plex-media-server/1.9.7.4460-a39b25852/plexmediaserver-1.9.7.4460-a39b25852.x86_64.rpm and it won't shout at you for not being an upgrade? I think yum yells at me.

                  Yeah it does. I'll have to uninstall it and then reinstall. This concludes the conversation with myself.

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @wirestyle22
                    last edited by JaredBusch

                    @wirestyle22 said in Plex Update 1.10.1.4602 seems to break remote connectivity:

                    @jaredbusch Whew. Thanks a lot. As an aside, you can just run dnf -y install https://downloads.plex.tv/plex-media-server/1.9.7.4460-a39b25852/plexmediaserver-1.9.7.4460-a39b25852.x86_64.rpm and it won't shout at you for not being an upgrade? I think yum yells at me.

                    Yeah it does. I'll have to uninstall it and then reinstall. This concludes the conversation with myself.

                    Well, it said successful, but my server is not available still locally either. Rebooting again and such.

                    wirestyle22W 1 Reply Last reply Reply Quote 0
                    • wirestyle22W
                      wirestyle22 @JaredBusch
                      last edited by wirestyle22

                      @jaredbusch Did you get SElinux working with Plex btw? I know they promised it at one point but I haven't been following it

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch
                        last edited by

                        Had to rerun the setup wizard. after the downgrade.

                        I tried navigating to the local IP and it automatically fired the setup wizard.

                        http://10.254.103.6:32400/web/index.html

                        1 Reply Last reply Reply Quote 1
                        • JaredBuschJ
                          JaredBusch @wirestyle22
                          last edited by JaredBusch

                          @wirestyle22 said in Plex Update 1.10.1.4602 seems to break remote connectivity:

                          @jaredbusch Did you get SElinux working with Plex btw? I know they promised it at one point but I haven't been following it

                          I do not recall doing anything special.

                          0_1513356777312_78707415-8b6d-48c2-9823-17e8a47f1852-image.png

                          wirestyle22W 1 Reply Last reply Reply Quote 1
                          • wirestyle22W
                            wirestyle22 @JaredBusch
                            last edited by

                            @jaredbusch Plex remote connectivity up and running. Thanks dude.

                            1 Reply Last reply Reply Quote 0
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