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    Solved Recover Android files on phone with broken screen

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    android android file recovery recovery
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    • IRJI
      IRJ
      last edited by

      A family member has refused at least 5 attempts of me trying to back up their pics and videos on cloud storage. Well, today my daughter (15 months old) picked up her phone and dropped it and damaged the screen. The phone will turn on, but the screen is completely black.

      It's obviously working as notifications are coming across. The screen has a passcode, but we know it. I tried connecting it as a media device, but on screen approval is needed. What can I do?

      DashrenderD stacksofplatesS 2 Replies Last reply Reply Quote 0
      • DashrenderD
        Dashrender @IRJ
        last edited by

        @irj said in Recover Android files on phone with broken screen:

        A family member has refused at least 5 attempts of me trying to back up their pics and videos on cloud storage. Well, today my daughter (15 months old) picked up her phone and dropped it and damaged the screen. The phone will turn on, but the screen is completely black.

        It's obviously working as notifications are coming across. The screen has a passcode, but we know it. I tried connecting it as a media device, but on screen approval is needed. What can I do?

        I paid a local shop $20 to put a screen on temporarily that I could then type on, connect the phone to a computer and download the stuff, then gave it back to them and got a new phone.

        wrx7mW 1 Reply Last reply Reply Quote 1
        • wrx7mW
          wrx7m @Dashrender
          last edited by

          @dashrender That is pretty enterprising of you.

          1 Reply Last reply Reply Quote 0
          • stacksofplatesS
            stacksofplates @IRJ
            last edited by

            @irj said in Recover Android files on phone with broken screen:

            A family member has refused at least 5 attempts of me trying to back up their pics and videos on cloud storage. Well, today my daughter (15 months old) picked up her phone and dropped it and damaged the screen. The phone will turn on, but the screen is completely black.

            It's obviously working as notifications are coming across. The screen has a passcode, but we know it. I tried connecting it as a media device, but on screen approval is needed. What can I do?

            Ok maybe stupid question, does the digitizer still function? If you plug it in and just tap on the area where the pop up is, can you get it to accept?

            IRJI 1 Reply Last reply Reply Quote 0
            • IRJI
              IRJ @stacksofplates
              last edited by

              @stacksofplates said in Recover Android files on phone with broken screen:

              @irj said in Recover Android files on phone with broken screen:

              A family member has refused at least 5 attempts of me trying to back up their pics and videos on cloud storage. Well, today my daughter (15 months old) picked up her phone and dropped it and damaged the screen. The phone will turn on, but the screen is completely black.

              It's obviously working as notifications are coming across. The screen has a passcode, but we know it. I tried connecting it as a media device, but on screen approval is needed. What can I do?

              Ok maybe stupid question, does the digitizer still function? If you plug it in and just tap on the area where the pop up is, can you get it to accept?

              I am not sure, I was thinking about hooking up an OTG cable and a usb mouse which I know would work, but if I am sure I have a high chance of locking myself out with incorrect pin entries.

              stacksofplatesS 2 Replies Last reply Reply Quote 0
              • stacksofplatesS
                stacksofplates @IRJ
                last edited by

                @irj said in Recover Android files on phone with broken screen:

                @stacksofplates said in Recover Android files on phone with broken screen:

                @irj said in Recover Android files on phone with broken screen:

                A family member has refused at least 5 attempts of me trying to back up their pics and videos on cloud storage. Well, today my daughter (15 months old) picked up her phone and dropped it and damaged the screen. The phone will turn on, but the screen is completely black.

                It's obviously working as notifications are coming across. The screen has a passcode, but we know it. I tried connecting it as a media device, but on screen approval is needed. What can I do?

                Ok maybe stupid question, does the digitizer still function? If you plug it in and just tap on the area where the pop up is, can you get it to accept?

                I am not sure, I was thinking about hooking up an OTG cable and a usb mouse which I know would work, but if I am sure I have a high chance of locking myself out with incorrect pin entries.

                I'd try a keyboard first. The OTG should let the keyboard through.

                IRJI 2 Replies Last reply Reply Quote 2
                • stacksofplatesS
                  stacksofplates @IRJ
                  last edited by

                  @irj said in Recover Android files on phone with broken screen:

                  @stacksofplates said in Recover Android files on phone with broken screen:

                  @irj said in Recover Android files on phone with broken screen:

                  A family member has refused at least 5 attempts of me trying to back up their pics and videos on cloud storage. Well, today my daughter (15 months old) picked up her phone and dropped it and damaged the screen. The phone will turn on, but the screen is completely black.

                  It's obviously working as notifications are coming across. The screen has a passcode, but we know it. I tried connecting it as a media device, but on screen approval is needed. What can I do?

                  Ok maybe stupid question, does the digitizer still function? If you plug it in and just tap on the area where the pop up is, can you get it to accept?

                  I am not sure, I was thinking about hooking up an OTG cable and a usb mouse which I know would work, but if I am sure I have a high chance of locking myself out with incorrect pin entries.

                  I didn't realize you needed the pin to allow the approval, for some reason I was just thinking it was a popup window with an allow/deny choice.

                  scottalanmillerS IRJI 2 Replies Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @stacksofplates
                    last edited by

                    @stacksofplates said in Recover Android files on phone with broken screen:

                    @irj said in Recover Android files on phone with broken screen:

                    @stacksofplates said in Recover Android files on phone with broken screen:

                    @irj said in Recover Android files on phone with broken screen:

                    A family member has refused at least 5 attempts of me trying to back up their pics and videos on cloud storage. Well, today my daughter (15 months old) picked up her phone and dropped it and damaged the screen. The phone will turn on, but the screen is completely black.

                    It's obviously working as notifications are coming across. The screen has a passcode, but we know it. I tried connecting it as a media device, but on screen approval is needed. What can I do?

                    Ok maybe stupid question, does the digitizer still function? If you plug it in and just tap on the area where the pop up is, can you get it to accept?

                    I am not sure, I was thinking about hooking up an OTG cable and a usb mouse which I know would work, but if I am sure I have a high chance of locking myself out with incorrect pin entries.

                    I didn't realize you needed the pin to allow the approval, for some reason I was just thinking it was a popup window with an allow/deny choice.

                    That’s the computers security. Not the Androids.

                    IRJI 1 Reply Last reply Reply Quote 0
                    • IRJI
                      IRJ @scottalanmiller
                      last edited by IRJ

                      @scottalanmiller said in Recover Android files on phone with broken screen:

                      @stacksofplates said in Recover Android files on phone with broken screen:

                      @irj said in Recover Android files on phone with broken screen:

                      @stacksofplates said in Recover Android files on phone with broken screen:

                      @irj said in Recover Android files on phone with broken screen:

                      A family member has refused at least 5 attempts of me trying to back up their pics and videos on cloud storage. Well, today my daughter (15 months old) picked up her phone and dropped it and damaged the screen. The phone will turn on, but the screen is completely black.

                      It's obviously working as notifications are coming across. The screen has a passcode, but we know it. I tried connecting it as a media device, but on screen approval is needed. What can I do?

                      Ok maybe stupid question, does the digitizer still function? If you plug it in and just tap on the area where the pop up is, can you get it to accept?

                      I am not sure, I was thinking about hooking up an OTG cable and a usb mouse which I know would work, but if I am sure I have a high chance of locking myself out with incorrect pin entries.

                      I didn't realize you needed the pin to allow the approval, for some reason I was just thinking it was a popup window with an allow/deny choice.

                      That’s the computers security. Not the Androids.

                      Really? My experience is that it wont allow file sharing unless you accept it on android.

                      1 Reply Last reply Reply Quote 2
                      • IRJI
                        IRJ @stacksofplates
                        last edited by

                        @stacksofplates said in Recover Android files on phone with broken screen:

                        @irj said in Recover Android files on phone with broken screen:

                        @stacksofplates said in Recover Android files on phone with broken screen:

                        @irj said in Recover Android files on phone with broken screen:

                        A family member has refused at least 5 attempts of me trying to back up their pics and videos on cloud storage. Well, today my daughter (15 months old) picked up her phone and dropped it and damaged the screen. The phone will turn on, but the screen is completely black.

                        It's obviously working as notifications are coming across. The screen has a passcode, but we know it. I tried connecting it as a media device, but on screen approval is needed. What can I do?

                        Ok maybe stupid question, does the digitizer still function? If you plug it in and just tap on the area where the pop up is, can you get it to accept?

                        I am not sure, I was thinking about hooking up an OTG cable and a usb mouse which I know would work, but if I am sure I have a high chance of locking myself out with incorrect pin entries.

                        I didn't realize you needed the pin to allow the approval, for some reason I was just thinking it was a popup window with an allow/deny choice.

                        It makes sense though, because you dont want anybody just picking up a phone that can't unlock and being able to pull the files off. It kinda defeats the whole purpose of the pin.

                        1 Reply Last reply Reply Quote 2
                        • IRJI
                          IRJ @stacksofplates
                          last edited by

                          @stacksofplates said in Recover Android files on phone with broken screen:

                          @irj said in Recover Android files on phone with broken screen:

                          @stacksofplates said in Recover Android files on phone with broken screen:

                          @irj said in Recover Android files on phone with broken screen:

                          A family member has refused at least 5 attempts of me trying to back up their pics and videos on cloud storage. Well, today my daughter (15 months old) picked up her phone and dropped it and damaged the screen. The phone will turn on, but the screen is completely black.

                          It's obviously working as notifications are coming across. The screen has a passcode, but we know it. I tried connecting it as a media device, but on screen approval is needed. What can I do?

                          Ok maybe stupid question, does the digitizer still function? If you plug it in and just tap on the area where the pop up is, can you get it to accept?

                          I am not sure, I was thinking about hooking up an OTG cable and a usb mouse which I know would work, but if I am sure I have a high chance of locking myself out with incorrect pin entries.

                          I'd try a keyboard first. The OTG should let the keyboard through.

                          https://forums.androidcentral.com/general-help-how/376515-quick-guide-accessing-locked-phone-cracked-screen.html

                          It looks like you can use a keyboard as one of the forum members mentions doing it in a reply here. He/she was sucessful doing it on a S5 which is what we have.

                          1 Reply Last reply Reply Quote 1
                          • IRJI
                            IRJ
                            last edited by IRJ

                            I just started file transfer with keyboard. Hopefully it doesnt lock and stop copying....

                            Edit: finished successfully 🙂

                            1 Reply Last reply Reply Quote 1
                            • IRJI
                              IRJ @stacksofplates
                              last edited by

                              @stacksofplates said in Recover Android files on phone with broken screen:

                              @irj said in Recover Android files on phone with broken screen:

                              @stacksofplates said in Recover Android files on phone with broken screen:

                              @irj said in Recover Android files on phone with broken screen:

                              A family member has refused at least 5 attempts of me trying to back up their pics and videos on cloud storage. Well, today my daughter (15 months old) picked up her phone and dropped it and damaged the screen. The phone will turn on, but the screen is completely black.

                              It's obviously working as notifications are coming across. The screen has a passcode, but we know it. I tried connecting it as a media device, but on screen approval is needed. What can I do?

                              Ok maybe stupid question, does the digitizer still function? If you plug it in and just tap on the area where the pop up is, can you get it to accept?

                              I am not sure, I was thinking about hooking up an OTG cable and a usb mouse which I know would work, but if I am sure I have a high chance of locking myself out with incorrect pin entries.

                              I'd try a keyboard first. The OTG should let the keyboard through.

                              That worked!

                              stacksofplatesS 1 Reply Last reply Reply Quote 1
                              • stacksofplatesS
                                stacksofplates @IRJ
                                last edited by

                                @irj said in Recover Android files on phone with broken screen:

                                @stacksofplates said in Recover Android files on phone with broken screen:

                                @irj said in Recover Android files on phone with broken screen:

                                @stacksofplates said in Recover Android files on phone with broken screen:

                                @irj said in Recover Android files on phone with broken screen:

                                A family member has refused at least 5 attempts of me trying to back up their pics and videos on cloud storage. Well, today my daughter (15 months old) picked up her phone and dropped it and damaged the screen. The phone will turn on, but the screen is completely black.

                                It's obviously working as notifications are coming across. The screen has a passcode, but we know it. I tried connecting it as a media device, but on screen approval is needed. What can I do?

                                Ok maybe stupid question, does the digitizer still function? If you plug it in and just tap on the area where the pop up is, can you get it to accept?

                                I am not sure, I was thinking about hooking up an OTG cable and a usb mouse which I know would work, but if I am sure I have a high chance of locking myself out with incorrect pin entries.

                                I'd try a keyboard first. The OTG should let the keyboard through.

                                That worked!

                                awesome!

                                iroalI 1 Reply Last reply Reply Quote 1
                                • iroalI
                                  iroal @stacksofplates
                                  last edited by

                                  If the mobile support Mhl you can connect it to a TV with a Mhl-Hdmi cable and watch the mobile screen in the Tv.

                                  1 Reply Last reply Reply Quote 0
                                  • L
                                    luoyea
                                    last edited by

                                    In your situation, you may need to ask help from a Broken Android Data Extraction tool. It helps you extract data from a broken screen or dead Android phone.

                                    IRJI 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @IRJ
                                      last edited by

                                      This post is deleted!
                                      1 Reply Last reply Reply Quote 0
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