Choosing a SIP Provider - What Should I Look For?
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Kinda getting the hang of Twilio it's different than what we use right now which is Vitelity but I think it's only because I came from telco's years ago and was expecting something different
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@krisleslie Yeah Ive got family in Kentucky that has to use windstream and they are very shady.
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@jmoore said in Choosing a SIP Provider - What Should I Look For?:
@krisleslie Yeah Ive got family in Kentucky that has to use windstream and they are very shady.
They are the absolute worst.
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@strongbad said in Choosing a SIP Provider - What Should I Look For?:
How many people are using Twilio? They are getting a lot more attention recently.
Moved all my trunks to Twilio.
Love the whole console & UI layout.Also, use Authy (another one of their products)
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The one downside with Twilio is support.
Free support is via email, unless you want to pay (per month) & it ain't cheap. -
@fateknollogee said in Choosing a SIP Provider - What Should I Look For?:
Also, use Authy (another one of their products)
Didn't realize that that was one of theirs.
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@fateknollogee said in Choosing a SIP Provider - What Should I Look For?:
The one downside with Twilio is support.
Free support is via email, unless you want to pay (per month) & it ain't cheap.How not cheap is it?
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@wrx7m said in Choosing a SIP Provider - What Should I Look For?:
@fateknollogee said in Choosing a SIP Provider - What Should I Look For?:
The one downside with Twilio is support.
Free support is via email, unless you want to pay (per month) & it ain't cheap.How not cheap is it?
Looks like they have some new tiers available:
https://www.twilio.com/support-plans
Min. is $250/mo. -
@fateknollogee said in Choosing a SIP Provider - What Should I Look For?:
@wrx7m said in Choosing a SIP Provider - What Should I Look For?:
@fateknollogee said in Choosing a SIP Provider - What Should I Look For?:
The one downside with Twilio is support.
Free support is via email, unless you want to pay (per month) & it ain't cheap.How not cheap is it?
Looks like they have some new tiers available:
https://www.twilio.com/support-plans
Min. is $250/mo.$250/month is less than two hours of my time in a month. so think about it that way.
Will depend on what qualifies in that $250 as support.
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@jaredbusch said in Choosing a SIP Provider - What Should I Look For?:
@fateknollogee said in Choosing a SIP Provider - What Should I Look For?:
@wrx7m said in Choosing a SIP Provider - What Should I Look For?:
@fateknollogee said in Choosing a SIP Provider - What Should I Look For?:
The one downside with Twilio is support.
Free support is via email, unless you want to pay (per month) & it ain't cheap.How not cheap is it?
Looks like they have some new tiers available:
https://www.twilio.com/support-plans
Min. is $250/mo.$250/month is less than two hours of my time in a month. so think about it that way.
Will depend on what qualifies in that $250 as support.
Looks like 250 get you somewhere between 3 to 9 hours of email response time, no phone calls.
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@fateknollogee said in Choosing a SIP Provider - What Should I Look For?:
The one downside with Twilio is support.
Free support is via email, unless you want to pay (per month) & it ain't cheap.I've never had a problem with their free, E-mail support. I usually got responses within 24 hours.
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@eddiejennings said in Choosing a SIP Provider - What Should I Look For?:
@fateknollogee said in Choosing a SIP Provider - What Should I Look For?:
The one downside with Twilio is support.
Free support is via email, unless you want to pay (per month) & it ain't cheap.I've never had a problem with their free, E-mail support. I usually got responses within 24 hours.
Same experience as you, just thought it needed to be mentioned.
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@fateknollogee Agreed. Always good to layout what is available, let the people make a choice as to what is right for their situation.
