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    GoDaddy SSL and Exchange 2013, can't find CRL

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    godaddy ssl exchange 2013
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    • travisdh1T
      travisdh1
      last edited by

      Something odd going on here. I think it's actually on GoDaddy's end, but I'm not 100% sure, so figured I'd come ask before talking to their "Not my problem shield." Management wants to keep everything local, that battle has been fought already.

      Certificate checks out just fine, but can't find the Certificate Revocation List. Wouldn't normally be an issue, but this causes their client (Outlook 2013) to throw lots of security errors. Also, GoDaddy's own verification tool complains about the CRL not being available: https://certificate.revocationcheck.com/exchange2013.cascadefa.com "We can't download CRLs from internal servers" Well duh, we can't either!

      I'm not out in left field thinking this is something wrong on GoDaddy's end am I?

      I'll also note that the 2013 is just a middle ground between Exchange 2007 and 2016. I don't figure a 2016 will be able to find a CRL that only appears to exist on a private IP address either, for some odd reason.

      1 Reply Last reply Reply Quote 1
      • JaredBuschJ
        JaredBusch
        last edited by

        Did you install the GoDaddy intermediate certs and all?

        travisdh1T 1 Reply Last reply Reply Quote 0
        • travisdh1T
          travisdh1 @JaredBusch
          last edited by

          @jaredbusch said in GoDaddy SSL and Exchange 2013, can't find CRL:

          Did you install the GoDaddy intermediate certs and all?

          Hrm, I might have skipped the intermediate. I'll kick myself hard if that ends up being the issue.

          1 Reply Last reply Reply Quote 0
          • dbeatoD
            dbeato
            last edited by

            I would still contact Godaddy Support ln this one, the CRL cannot even be downloaded from here either.

            When I used Digicert they had a certificate utility that would check if proxies or firewall are blocking access to CRLs.

            1 Reply Last reply Reply Quote 0
            • ObsolesceO
              Obsolesce
              last edited by

              The CRL isn't dependent on intermediate certs. All certs have a CRL listed.

              Can you get to the CRL via web browser?

              travisdh1T 1 Reply Last reply Reply Quote 1
              • ObsolesceO
                Obsolesce
                last edited by

                If your internet connectivity is good, and CRL can't be contacted, it's on them.

                dbeatoD 1 Reply Last reply Reply Quote 2
                • dbeatoD
                  dbeato @Obsolesce
                  last edited by

                  @tim_g That's what is happening 😞

                  1 Reply Last reply Reply Quote 1
                  • travisdh1T
                    travisdh1 @Obsolesce
                    last edited by

                    @tim_g said in GoDaddy SSL and Exchange 2013, can't find CRL:

                    The CRL isn't dependent on intermediate certs. All certs have a CRL listed.

                    Can you get to the CRL via web browser?

                    Nope. They're preferred verification page also can't find the CRL if you look at https://certificate.revocationcheck.com/exchange2013.cascadefa.com

                    Thanks @dbeato and @Tim_G. Guess I get to look forward to a friendly conversation with their "Not my problem shield" tech support Tuesday.

                    1 Reply Last reply Reply Quote 0
                    • ObsolesceO
                      Obsolesce
                      last edited by

                      That's weird. When I click on the CRL link, it prompts me to download it. So it's definitely available via the internet and appears to be working.

                      Definitely call them. Good luck!

                      travisdh1T 1 Reply Last reply Reply Quote 0
                      • travisdh1T
                        travisdh1 @Obsolesce
                        last edited by

                        @tim_g said in GoDaddy SSL and Exchange 2013, can't find CRL:

                        That's weird. When I click on the CRL link, it prompts me to download it. So it's definitely available via the internet and appears to be working.

                        Definitely call them. Good luck!

                        Yeah, such an oddball thing.

                        1 Reply Last reply Reply Quote 0
                        • jt1001001J
                          jt1001001
                          last edited by

                          Ever get this fixed?

                          travisdh1T 1 Reply Last reply Reply Quote 0
                          • travisdh1T
                            travisdh1 @jt1001001
                            last edited by

                            @jt1001001 said in GoDaddy SSL and Exchange 2013, can't find CRL:

                            Ever get this fixed?

                            Working on it later today. It's got to be something with their CRL list not being right, because we can download the file, but nothing can actually read the thing.

                            dbeatoD 1 Reply Last reply Reply Quote 1
                            • dbeatoD
                              dbeato @travisdh1
                              last edited by

                              @travisdh1 Was this fixed yet?

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @dbeato
                                last edited by

                                @dbeato said in GoDaddy SSL and Exchange 2013, can't find CRL:

                                @travisdh1 Was this fixed yet?

                                He's working on it right now.

                                dbeatoD 1 Reply Last reply Reply Quote 1
                                • dbeatoD
                                  dbeato @scottalanmiller
                                  last edited by

                                  @scottalanmiller I see good luck

                                  1 Reply Last reply Reply Quote 0
                                  • travisdh1T
                                    travisdh1
                                    last edited by

                                    I'm not sure what was going on with this one. The Exchange 2013 server is shut down now tho. We're grabbing the last cert we need for 2016 now, and hope to be done with it.

                                    I'm blaming it on "reasons".

                                    dbeatoD 1 Reply Last reply Reply Quote 1
                                    • dbeatoD
                                      dbeato @travisdh1
                                      last edited by

                                      @travisdh1 Sometimes you never know!

                                      1 Reply Last reply Reply Quote 1
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