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    British Airways Down from Computer Failure

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    • scottalanmillerS
      scottalanmiller
      last edited by

      Of course... how does it ever work 🙂

      I've watched highly paid blue collar workers go to minimum wage overnight because they brought in a union with zero leverage. Union, making their money whether they did a good job or not, simply signed the minimum wage deal and moved on. Got zero benefits, since they had no leverage to even get the shop to negotiate. Drop wages in half, literally.

      1 Reply Last reply Reply Quote 0
      • stacksofplatesS
        stacksofplates @scottalanmiller
        last edited by

        @scottalanmiller said in British Airways Down from Computer Failure:

        how does collective bargaining work in a situation where people can voluntarily join or leave the union based on personal benefit?

        Depends on the state. If it's a right to work state you don't have to be a part of the union.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          British Airways: Chaos continues at Heathrow
          http://www.bbc.co.uk/news/uk-40074751

          1 Reply Last reply Reply Quote 0
          • J
            Jimmy9008
            last edited by

            I've read this problem has been blamed on failure of 1 UPS... Anybody have any detail on that?
            I'd be surprised if a company like BA runs servers somewhere protected by only 1 UPS, including the backup servers/systems.

            I read that a power surge and a faulty UPS rendered both the live systems, and the backups systems unavailable... that's insane if true.

            hobbit666H dafyreD scottalanmillerS 3 Replies Last reply Reply Quote 1
            • hobbit666H
              hobbit666 @Jimmy9008
              last edited by

              @Jimmy9008 Yeah heard that this morning too, not seen any reports yet on BBC etc.

              1 Reply Last reply Reply Quote 0
              • dafyreD
                dafyre @Jimmy9008
                last edited by

                @Jimmy9008 said in British Airways Down from Computer Failure:

                I've read this problem has been blamed on failure of 1 UPS... Anybody have any detail on that?
                I'd be surprised if a company like BA runs servers somewhere protected by only 1 UPS, including the backup servers/systems.

                I read that a power surge and a faulty UPS rendered both the live systems, and the backups systems unavailable... that's insane if true.

                I've seen similar stuff here. Our backup generators had a bad circuit breaker. When the weekly test rolled around, it would take down our main server room any time the AC came on while the generators were running...

                J 1 Reply Last reply Reply Quote 0
                • J
                  Jimmy9008 @dafyre
                  last edited by Jimmy9008

                  @dafyre

                  @hobbit666 said in British Airways Down from Computer Failure:

                  @Jimmy9008 Yeah heard that this morning too, not seen any reports yet on BBC etc.

                  Yeah, I get that things can happen. But the report I read said the power issue took out the live and backup systems. Our backup systems/DR is the other side of the country... no way can 1 x UPS or a bad generator in the live site kill both systems...

                  Were BA running live and DR within the same building, off of the same UPS and generator?...

                  That's what I mean; I just don't see how a UPS or power issue in their datacenter could have caused the problem. Something else must have been the cause. Or a REALLY bad design/infrastructure engineer designed them.

                  1 Reply Last reply Reply Quote 2
                  • scottalanmillerS
                    scottalanmiller @Jimmy9008
                    last edited by

                    @Jimmy9008 said in British Airways Down from Computer Failure:

                    I've read this problem has been blamed on failure of 1 UPS... Anybody have any detail on that?
                    I'd be surprised if a company like BA runs servers somewhere protected by only 1 UPS, including the backup servers/systems.

                    I read that a power surge and a faulty UPS rendered both the live systems, and the backups systems unavailable... that's insane if true.

                    That's a pretty major failure, and... no generators?

                    JaredBuschJ coliverC 2 Replies Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @scottalanmiller
                      last edited by

                      @scottalanmiller said in British Airways Down from Computer Failure:

                      @Jimmy9008 said in British Airways Down from Computer Failure:

                      I've read this problem has been blamed on failure of 1 UPS... Anybody have any detail on that?
                      I'd be surprised if a company like BA runs servers somewhere protected by only 1 UPS, including the backup servers/systems.

                      I read that a power surge and a faulty UPS rendered both the live systems, and the backups systems unavailable... that's insane if true.

                      That's a pretty major failure, and... no generators?

                      No one said no generators.

                      1 Reply Last reply Reply Quote 0
                      • coliverC
                        coliver @scottalanmiller
                        last edited by

                        @scottalanmiller said in British Airways Down from Computer Failure:

                        @Jimmy9008 said in British Airways Down from Computer Failure:

                        I've read this problem has been blamed on failure of 1 UPS... Anybody have any detail on that?
                        I'd be surprised if a company like BA runs servers somewhere protected by only 1 UPS, including the backup servers/systems.

                        I read that a power surge and a faulty UPS rendered both the live systems, and the backups systems unavailable... that's insane if true.

                        That's a pretty major failure, and... no generators?

                        Haven't read anything about it yet. If the UPS failed it might have been upstream power, like a transfer switch or something similar, that also failed.

                        1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch
                          last edited by

                          Until/If they announce something, it is all speculation.

                          That said, I have seen more than one site where the entire power ecosystem was not designed as a whole, and it causes these kinds of problems.

                          Since it sounds like it was all in one place, they most likely have one of the huge APC cabinets powering multiple racks, and it went out. On site generators cannot do shit for that.

                          Poor planning on separating power to different buses and such.

                          1 Reply Last reply Reply Quote 3
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            https://www.gdwnet.com/2017/05/27/reviewing-the-british-airways-it-failure/

                            1 Reply Last reply Reply Quote 1
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              British Airways says IT chaos was caused by human error
                              http://www.bbc.co.uk/news/business-40159202

                              travisdh1T KyleK 2 Replies Last reply Reply Quote 0
                              • travisdh1T
                                travisdh1 @scottalanmiller
                                last edited by

                                @scottalanmiller said in British Airways Down from Computer Failure:

                                British Airways says IT chaos was caused by human error
                                http://www.bbc.co.uk/news/business-40159202

                                Thank you captain obvious.

                                1 Reply Last reply Reply Quote 0
                                • KyleK
                                  Kyle @scottalanmiller
                                  last edited by

                                  @scottalanmiller Seems like a huge failure to plan for such a large company.

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Kyle
                                    last edited by

                                    @Kyle said in British Airways Down from Computer Failure:

                                    @scottalanmiller Seems like a huge failure to plan for such a large company.

                                    Whoa, look who showed up! A wild Kyle appears.

                                    KyleK 1 Reply Last reply Reply Quote 1
                                    • KyleK
                                      Kyle @scottalanmiller
                                      last edited by

                                      @scottalanmiller A wild Kyle has been pretty bad off here lately and just now trying to swing things back around. I am so sick of doctors in what I can only describe as professional malpractice at the highest.

                                      scottalanmillerS 1 Reply Last reply Reply Quote 1
                                      • scottalanmillerS
                                        scottalanmiller @Kyle
                                        last edited by

                                        @Kyle said in British Airways Down from Computer Failure:

                                        @scottalanmiller A wild Kyle has been pretty bad off here lately and just now trying to swing things back around. I am so sick of doctors in what I can only describe as professional malpractice at the highest.

                                        😞 I hear ya. Sorry that it has been so bad. We are all pulling for you.

                                        I'm back in Texas now, not so far away.

                                        1 Reply Last reply Reply Quote 1
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