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    Sunk Cost Fallacy?

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    • scottalanmillerS
      scottalanmiller
      last edited by

      It's a common problem and all of us feel it, including @Dashrender, there is this drive to do a good job and save the company money and improve workflows and such. But that's not always the business priority and sometimes we have to accept that. No matter how cool it would be to put in an awesome new PBX, one that might even save money long term, just because we see it as a better business decision it may not be for this "customer." This is one of the harsh realities of the IT world - we have to understand the business goals and sometimes they are a bit depressing.

      1 Reply Last reply Reply Quote 1
      • DustinB3403D
        DustinB3403 @Dashrender
        last edited by

        @Dashrender said in Sunk Cost Fallacy?:

        I'll diagram the desire, then you all can pick it appart.

        Clowns falling out of a clown car is what I'm envisioning for this diagram.

        1 Reply Last reply Reply Quote 1
        • wirestyle22W
          wirestyle22
          last edited by wirestyle22

          He's in the same situation a lot of us are whether we admit it or not. My job has ZERO (ZERO) interest in saving any money whatsoever. As a matter of fact we get push back anytime we bring it up. If I were to try to hold out for the ideal job I'd die homeless

          JaredBuschJ 1 Reply Last reply Reply Quote 1
          • JaredBuschJ
            JaredBusch @wirestyle22
            last edited by

            @wirestyle22 said in Sunk Cost Fallacy?:

            He's in the same situation a lot of us are whether we admit it or not. My job has ZERO (ZERO) interest in saving any money whatsoever. As a matter of fact we get push back anytime we bring it up. If I were to try to hold out for the ideal job I'd die homeless

            Your job is never to save money. Ever. Saving money, might be a benefit of a solution, but that is not your job.

            wirestyle22W 1 Reply Last reply Reply Quote 1
            • DashrenderD
              Dashrender
              last edited by Dashrender

              Have at it.

              0_1490115402463_Main phone call flow.png

              1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403
                last edited by DustinB3403

                Sorry wrong topic.

                Deleted.

                1 Reply Last reply Reply Quote 0
                • stacksofplatesS
                  stacksofplates @scottalanmiller
                  last edited by

                  @scottalanmiller said in Sunk Cost Fallacy?:

                  @Dashrender said in Sunk Cost Fallacy?:

                  @scottalanmiller said in Sunk Cost Fallacy?:

                  @Dashrender said in Sunk Cost Fallacy?:

                  @scottalanmiller said in Sunk Cost Fallacy?:

                  @JaredBusch said in Sunk Cost Fallacy?:

                  @scottalanmiller said in Sunk Cost Fallacy?:

                  Just doing really quick numbers, if you went with standard Sangoma SIP phones (the ones made by the FreePBX people) at default Amazon pricing (no bulk discounts or special rates) that would be under $8,800 to replace all 117 phones. Any old phone that still works will save money, any softphone that can be used will save money.

                  What's generating the $11,000 of unknown costs for option 4?

                  That's not a great phone

                  Bare bones for sure, but it works. Have you seen issues with it?

                  If it's a shit phone, the docs won't accept it. Like banks, a minimal professional appearance is required.

                  Hell, the fact that the handsets have such a low profile and really hurt your neck when holding the phone to your head with your shoulder practically kills them.

                  How did you get from bare bones to shit phone that doesn't look professional? What does "looks professional" mean to them, anyway? They want it to look like a receptionist's phone?

                  Phones with a super low button count look like joke phones to most people in a business environment. Sure, not a practical thing, but a person thing. And for a one time cost, probably worthwhile from a moral perspective.

                  So I was right, they want to look like they are secretaries. Professionals have low button counts, secretaries who manage calls have many. But then again, what doc is really as professional as a secretary.

                  What you want is called a "receptionist phone" then, not a professional one.

                  I think this is what they're after. If more buttons is professional, then this has to be light years ahead:

                  https://upload.wikimedia.org/wikipedia/commons/4/43/JT_Switchboard_770x540.jpg

                  scottalanmillerS 1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @stacksofplates
                    last edited by

                    @stacksofplates said in Sunk Cost Fallacy?:

                    @scottalanmiller said in Sunk Cost Fallacy?:

                    @Dashrender said in Sunk Cost Fallacy?:

                    @scottalanmiller said in Sunk Cost Fallacy?:

                    @Dashrender said in Sunk Cost Fallacy?:

                    @scottalanmiller said in Sunk Cost Fallacy?:

                    @JaredBusch said in Sunk Cost Fallacy?:

                    @scottalanmiller said in Sunk Cost Fallacy?:

                    Just doing really quick numbers, if you went with standard Sangoma SIP phones (the ones made by the FreePBX people) at default Amazon pricing (no bulk discounts or special rates) that would be under $8,800 to replace all 117 phones. Any old phone that still works will save money, any softphone that can be used will save money.

                    What's generating the $11,000 of unknown costs for option 4?

                    That's not a great phone

                    Bare bones for sure, but it works. Have you seen issues with it?

                    If it's a shit phone, the docs won't accept it. Like banks, a minimal professional appearance is required.

                    Hell, the fact that the handsets have such a low profile and really hurt your neck when holding the phone to your head with your shoulder practically kills them.

                    How did you get from bare bones to shit phone that doesn't look professional? What does "looks professional" mean to them, anyway? They want it to look like a receptionist's phone?

                    Phones with a super low button count look like joke phones to most people in a business environment. Sure, not a practical thing, but a person thing. And for a one time cost, probably worthwhile from a moral perspective.

                    So I was right, they want to look like they are secretaries. Professionals have low button counts, secretaries who manage calls have many. But then again, what doc is really as professional as a secretary.

                    What you want is called a "receptionist phone" then, not a professional one.

                    I think this is what they're after. If more buttons is professional, then this has to be light years ahead:

                    https://upload.wikimedia.org/wikipedia/commons/4/43/JT_Switchboard_770x540.jpg

                    Yup, Mabelle with her 1/4" plugs listening in to the calls around town is the most professional person ever 🙂

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      0_1490119364054_1431977710160.jpeg

                      1 Reply Last reply Reply Quote 0
                      • wirestyle22W
                        wirestyle22 @JaredBusch
                        last edited by

                        @JaredBusch said in Sunk Cost Fallacy?:

                        @wirestyle22 said in Sunk Cost Fallacy?:

                        He's in the same situation a lot of us are whether we admit it or not. My job has ZERO (ZERO) interest in saving any money whatsoever. As a matter of fact we get push back anytime we bring it up. If I were to try to hold out for the ideal job I'd die homeless

                        Your job is never to save money. Ever. Saving money, might be a benefit of a solution, but that is not your job.

                        Right but when I'm selling an idea to someone you would think savings would be considered a benefit but it isn't

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @wirestyle22
                          last edited by

                          @wirestyle22 said in Sunk Cost Fallacy?:

                          @JaredBusch said in Sunk Cost Fallacy?:

                          @wirestyle22 said in Sunk Cost Fallacy?:

                          He's in the same situation a lot of us are whether we admit it or not. My job has ZERO (ZERO) interest in saving any money whatsoever. As a matter of fact we get push back anytime we bring it up. If I were to try to hold out for the ideal job I'd die homeless

                          Your job is never to save money. Ever. Saving money, might be a benefit of a solution, but that is not your job.

                          Right but when I'm selling an idea to someone you would think savings would be considered a benefit but it isn't

                          I would expect, because you are also selling the savings as part of the solution and that should never be done. The solution needs to stand on its own regardless of savings. Almost everything is an expense in IT.

                          DashrenderD wirestyle22W 2 Replies Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @JaredBusch
                            last edited by

                            @JaredBusch said in Sunk Cost Fallacy?:

                            @wirestyle22 said in Sunk Cost Fallacy?:

                            @JaredBusch said in Sunk Cost Fallacy?:

                            @wirestyle22 said in Sunk Cost Fallacy?:

                            He's in the same situation a lot of us are whether we admit it or not. My job has ZERO (ZERO) interest in saving any money whatsoever. As a matter of fact we get push back anytime we bring it up. If I were to try to hold out for the ideal job I'd die homeless

                            Your job is never to save money. Ever. Saving money, might be a benefit of a solution, but that is not your job.

                            Right but when I'm selling an idea to someone you would think savings would be considered a benefit but it isn't

                            I would expect, because you are also selling the savings as part of the solution and that should never be done. The solution needs to stand on its own regardless of savings. Almost everything is an expense in IT.

                            A solution is always about money. If money isn't affected, then why are you doing this?
                            We're a business right? All decisions are driven by money, right?

                            DustinB3403D 1 Reply Last reply Reply Quote 0
                            • DustinB3403D
                              DustinB3403 @Dashrender
                              last edited by

                              @Dashrender said in Sunk Cost Fallacy?:

                              A solution is always about money. If money isn't affected, then why are you doing this?
                              We're a business right? All decisions are driven by money, right?

                              And money can not only be saved, but earned more rapidly by doing X,Y,Z.

                              So is it time to create a project proposal. (is that the correct term?)

                              wirestyle22W 1 Reply Last reply Reply Quote 0
                              • wirestyle22W
                                wirestyle22 @JaredBusch
                                last edited by

                                @JaredBusch said in Sunk Cost Fallacy?:

                                @wirestyle22 said in Sunk Cost Fallacy?:

                                @JaredBusch said in Sunk Cost Fallacy?:

                                @wirestyle22 said in Sunk Cost Fallacy?:

                                He's in the same situation a lot of us are whether we admit it or not. My job has ZERO (ZERO) interest in saving any money whatsoever. As a matter of fact we get push back anytime we bring it up. If I were to try to hold out for the ideal job I'd die homeless

                                Your job is never to save money. Ever. Saving money, might be a benefit of a solution, but that is not your job.

                                Right but when I'm selling an idea to someone you would think savings would be considered a benefit but it isn't

                                I would expect, because you are also selling the savings as part of the solution and that should never be done. The solution needs to stand on its own regardless of savings. Almost everything is an expense in IT.

                                It's best practice first and then cost second almost always in my experience. Cost always being a factor in if we can do it but not why. Sometimes I can convince the owners to buy something they may not want to pay for because there are future savings. Now, the money isn't enough to make moving a priority 99% of the time but if you're improving what you have AND saving money that is huge

                                1 Reply Last reply Reply Quote 0
                                • wirestyle22W
                                  wirestyle22 @DustinB3403
                                  last edited by

                                  @DustinB3403 said in Sunk Cost Fallacy?:

                                  @Dashrender said in Sunk Cost Fallacy?:

                                  A solution is always about money. If money isn't affected, then why are you doing this?
                                  We're a business right? All decisions are driven by money, right?

                                  And money can not only be saved, but earned more rapidly by doing X,Y,Z.

                                  So is it time to create a project proposal. (is that the correct term?)

                                  I made a 5 year proposal for an old job that saved them 40k a year and improved everything. They didn't do it

                                  mlnewsM 1 Reply Last reply Reply Quote 0
                                  • mlnewsM
                                    mlnews @wirestyle22
                                    last edited by

                                    @wirestyle22 said in Sunk Cost Fallacy?:

                                    @DustinB3403 said in Sunk Cost Fallacy?:

                                    @Dashrender said in Sunk Cost Fallacy?:

                                    A solution is always about money. If money isn't affected, then why are you doing this?
                                    We're a business right? All decisions are driven by money, right?

                                    And money can not only be saved, but earned more rapidly by doing X,Y,Z.

                                    So is it time to create a project proposal. (is that the correct term?)

                                    I made a 5 year proposal for an old job that saved them 40k a year and improved everything. They didn't do it

                                    Worth examining in another thread. You should post about it. Maybe it's related to presentation skills or tactics.

                                    1 Reply Last reply Reply Quote 0
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