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    How Do Such Big Gaps Get Missed in IT Education

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    • DashrenderD
      Dashrender @scottalanmiller
      last edited by

      @scottalanmiller said in How Do Such Big Gaps Get Missed in IT Education:

      @Dashrender said in How Do Such Big Gaps Get Missed in IT Education:

      @scottalanmiller said in How Do Such Big Gaps Get Missed in IT Education:

      @Dashrender said in How Do Such Big Gaps Get Missed in IT Education:

      Nothing against you, I know that some people can't learn from a book, but I learned most of these things from the MSCE course books in the mid 90's. All in about 6 months.

      Same here. I did the MCSE (not Net+ back then) and a few BrainBench certs and nearly all of m foundations of IT were from that period. The MCSE was certainly not the only thing I used or did, and I had some UNIX systems back then. But a small window of self study in the 90s and it was all there in a handful of books.

      There seems to be a lack of new blood coming to the field from those digging into books.
      I wonder if it's a social move away from books - the digitization of books might be hurting their use.. I'm only grasping at a straw for a possible explanation.

      Well, for me there were NO mentors available. Books were the only option. Most people I knew, it was the same.

      So you were hired by a company to do IT work and they knew you had no practical experience? and no mentor for you? Seems like that company was wanting to fail.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @scottalanmiller
        last edited by

        @scottalanmiller said in How Do Such Big Gaps Get Missed in IT Education:

        @Dashrender said in How Do Such Big Gaps Get Missed in IT Education:

        I agree - I'm not sure how someone could be and expert in IT and not know what formatting is? or how they couldn't know what virtualization is. Did they honestly never replace an OS on a system before and experience what formatting is?

        Oh no, in the example, he calls himself a noob. THis is likely his first job. But how do you get into your first job running IT for a company without this exposure? I knew what formatting a disk did in like 1983. Before even having a computer.

        I suppose I could understand if you had no personal interest in computers before jumping into IT, that you wouldn't know these concepts, but it just seems weird that one would make this jump, but I do know of at least one who did it only because he saw it as a way to make a decent wage. He supports AIX systems, but doesn't understand IP routing/networking hardly at all. He admins his systems, but he's limited only to that. He doesn't care about learning any more than that. IT to him is a paycheck. In fact, he was a job for 10+ years that he ultimately ended up hating (mostly due to management) that he quit with only the barest of notice and even gave up vacation that was 6 weeks of pay if he had just waited about another month. He just had to get away - he didn't have another place to go.. wound up as a meter reader for the local utilities district for a year. But the pay was so low compared to his previous career that he returned to IT after leaving it for a year.

        I don't think situations like this happen frequently, but I do know they do happen.

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Dashrender
          last edited by

          @Dashrender said in How Do Such Big Gaps Get Missed in IT Education:

          @scottalanmiller said in How Do Such Big Gaps Get Missed in IT Education:

          @Dashrender said in How Do Such Big Gaps Get Missed in IT Education:

          @scottalanmiller said in How Do Such Big Gaps Get Missed in IT Education:

          @Dashrender said in How Do Such Big Gaps Get Missed in IT Education:

          Nothing against you, I know that some people can't learn from a book, but I learned most of these things from the MSCE course books in the mid 90's. All in about 6 months.

          Same here. I did the MCSE (not Net+ back then) and a few BrainBench certs and nearly all of m foundations of IT were from that period. The MCSE was certainly not the only thing I used or did, and I had some UNIX systems back then. But a small window of self study in the 90s and it was all there in a handful of books.

          There seems to be a lack of new blood coming to the field from those digging into books.
          I wonder if it's a social move away from books - the digitization of books might be hurting their use.. I'm only grasping at a straw for a possible explanation.

          Well, for me there were NO mentors available. Books were the only option. Most people I knew, it was the same.

          So you were hired by a company to do IT work and they knew you had no practical experience? and no mentor for you? Seems like that company was wanting to fail.

          Of course, why would I fail? I was the best educated guy around, apparently. We are finding more and more that mentors in IT are often negatives.

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @Dashrender
            last edited by

            @Dashrender said in How Do Such Big Gaps Get Missed in IT Education:

            @scottalanmiller said in How Do Such Big Gaps Get Missed in IT Education:

            @Dashrender said in How Do Such Big Gaps Get Missed in IT Education:

            I agree - I'm not sure how someone could be and expert in IT and not know what formatting is? or how they couldn't know what virtualization is. Did they honestly never replace an OS on a system before and experience what formatting is?

            Oh no, in the example, he calls himself a noob. THis is likely his first job. But how do you get into your first job running IT for a company without this exposure? I knew what formatting a disk did in like 1983. Before even having a computer.

            I suppose I could understand if you had no personal interest in computers before jumping into IT, that you wouldn't know these concepts, but it just seems weird that one would make this jump, but I do know of at least one who did it only because he saw it as a way to make a decent wage. He supports AIX systems, but doesn't understand IP routing/networking hardly at all. He admins his systems, but he's limited only to that. He doesn't care about learning any more than that. IT to him is a paycheck. In fact, he was a job for 10+ years that he ultimately ended up hating (mostly due to management) that he quit with only the barest of notice and even gave up vacation that was 6 weeks of pay if he had just waited about another month. He just had to get away - he didn't have another place to go.. wound up as a meter reader for the local utilities district for a year. But the pay was so low compared to his previous career that he returned to IT after leaving it for a year.

            I don't think situations like this happen frequently, but I do know they do happen.

            I agree. Computers? Boring. Oh, IT,that's the field for me. lol

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @scottalanmiller
              last edited by

              @scottalanmiller said in How Do Such Big Gaps Get Missed in IT Education:

              I agree. Computers? Boring. Oh, IT,that's the field for me. lol

              I think he fell into it mostly by accident - If I recall correctly, he was working as a sales guy who learned how to do some commands, which turned into knowledge that was more valuable than than his sales job was.

              1 Reply Last reply Reply Quote 0
              • wirestyle22W
                wirestyle22
                last edited by wirestyle22

                Example:

                Every company I have ever worked for already had a functional (more or less) domain with multiple domain controllers. I have never needed to setup my own domain, forest, subdomains, etc. I just recently had to delve into it and learned a lot, but I by no means know everything. Frankly, until I experience something from a lot of different angles I don't think I really know it. Most of my personal knowledge is conceptual but there is so much misinformation out there that before I joined ML I didn't know if what I was reading was correct. It sounded right, but I had no way of really knowing. Misinformation is what makes learning hard IMO. It forces me to need to forget information as well as retain information instead of fully concentrating on retaining it.

                DashrenderD scottalanmillerS 2 Replies Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @wirestyle22
                  last edited by

                  @wirestyle22 said in How Do Such Big Gaps Get Missed in IT Education:

                  Example:

                  Every company I have ever worked for already had a functional (more or less) domain with multiple domain controllers. I have never needed to setup my own domain, forest, subdomains, etc. I just recently had to delve into it and learned a lot, but I by no means know everything. Frankly, until I experience something from a lot of different angles I don't think I really know it. Most of my personal knowledge is conceptual but there is so much misinformation out there that before I joined ML I didn't know if what I was reading was correct. It sounded right, but I had no way of really knowing. Misinformation is what makes learning hard IMO. It forces me to need to forget information as well as retain information instead of fully concentrating on retaining it.

                  how does hearing it on ML help you know it's right?

                  wirestyle22W 1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller @wirestyle22
                    last edited by

                    @wirestyle22 said in How Do Such Big Gaps Get Missed in IT Education:

                    Example:

                    Every company I have ever worked for already had a functional (more or less) domain with multiple domain controllers. I have never needed to setup my own domain, forest, subdomains, etc. I just recently had to delve into it and learned a lot, but I by no means know everything. Frankly, until I experience something from a lot of different angles I don't think I really know it. Most of my personal knowledge is conceptual but there is so much misinformation out there that before I joined ML I didn't know if what I was reading was correct. It sounded right, but I had no way of really knowing. Misinformation is what makes learning hard IMO. It forces me to need to forget information as well as retain information instead of fully concentrating on retaining it.

                    What path got you to where you were, though? For Dash and I we went through some "formal" basic training on our own and that stuff was covered (well not AD, that didn't exist yet). What took you from "computers sound like a good career" to "running IT in a shop" is where the gap must be. In our experience there, the basics were covered.

                    wirestyle22W 1 Reply Last reply Reply Quote 0
                    • wirestyle22W
                      wirestyle22 @Dashrender
                      last edited by

                      @Dashrender said in How Do Such Big Gaps Get Missed in IT Education:

                      @wirestyle22 said in How Do Such Big Gaps Get Missed in IT Education:

                      Example:

                      Every company I have ever worked for already had a functional (more or less) domain with multiple domain controllers. I have never needed to setup my own domain, forest, subdomains, etc. I just recently had to delve into it and learned a lot, but I by no means know everything. Frankly, until I experience something from a lot of different angles I don't think I really know it. Most of my personal knowledge is conceptual but there is so much misinformation out there that before I joined ML I didn't know if what I was reading was correct. It sounded right, but I had no way of really knowing. Misinformation is what makes learning hard IMO. It forces me to need to forget information as well as retain information instead of fully concentrating on retaining it.

                      how does hearing it on ML help you know it's right?

                      because everyone corrects everyone here in an effort to make the information accurate. we heavily scrutinize each other in an effort to improve one another. Look at RAID on ML vs Spiceworks. That's a great example.

                      DashrenderD 1 Reply Last reply Reply Quote 1
                      • wirestyle22W
                        wirestyle22 @scottalanmiller
                        last edited by

                        @scottalanmiller said in How Do Such Big Gaps Get Missed in IT Education:

                        @wirestyle22 said in How Do Such Big Gaps Get Missed in IT Education:

                        Example:

                        Every company I have ever worked for already had a functional (more or less) domain with multiple domain controllers. I have never needed to setup my own domain, forest, subdomains, etc. I just recently had to delve into it and learned a lot, but I by no means know everything. Frankly, until I experience something from a lot of different angles I don't think I really know it. Most of my personal knowledge is conceptual but there is so much misinformation out there that before I joined ML I didn't know if what I was reading was correct. It sounded right, but I had no way of really knowing. Misinformation is what makes learning hard IMO. It forces me to need to forget information as well as retain information instead of fully concentrating on retaining it.

                        What path got you to where you were, though? For Dash and I we went through some "formal" basic training on our own and that stuff was covered (well not AD, that didn't exist yet). What took you from "computers sound like a good career" to "running IT in a shop" is where the gap must be. In our experience there, the basics were covered.

                        Built my first PC at 12, always had an interest in it. At 18 I enrolled at BCSI and went through all of their courses but the owners of the school just stopped doing it one day and screwed a lot of people out of their education. Just took their money and ran essentially.

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @wirestyle22
                          last edited by

                          @wirestyle22 said in How Do Such Big Gaps Get Missed in IT Education:

                          @scottalanmiller said in How Do Such Big Gaps Get Missed in IT Education:

                          @wirestyle22 said in How Do Such Big Gaps Get Missed in IT Education:

                          Example:

                          Every company I have ever worked for already had a functional (more or less) domain with multiple domain controllers. I have never needed to setup my own domain, forest, subdomains, etc. I just recently had to delve into it and learned a lot, but I by no means know everything. Frankly, until I experience something from a lot of different angles I don't think I really know it. Most of my personal knowledge is conceptual but there is so much misinformation out there that before I joined ML I didn't know if what I was reading was correct. It sounded right, but I had no way of really knowing. Misinformation is what makes learning hard IMO. It forces me to need to forget information as well as retain information instead of fully concentrating on retaining it.

                          What path got you to where you were, though? For Dash and I we went through some "formal" basic training on our own and that stuff was covered (well not AD, that didn't exist yet). What took you from "computers sound like a good career" to "running IT in a shop" is where the gap must be. In our experience there, the basics were covered.

                          Built my first PC at 12, always had an interest in it. At 18 I enrolled at BCSI and went through all of their courses but the owners of the school just stopped doing it one day and screwed a lot of people out of their education. Just took their money and ran essentially.

                          That'll do it.

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            That can't be the NORMAL case, though.

                            wirestyle22W 1 Reply Last reply Reply Quote 0
                            • wirestyle22W
                              wirestyle22 @scottalanmiller
                              last edited by

                              @scottalanmiller It was in my area. This was the only school that taught this that was close enough for most people here. Luckily the local community college started hiring IT teachers and have courses now. For years they didn't though.

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • dafyreD
                                dafyre
                                last edited by

                                I think a lot of it also has to do with how broad the subject of IT actually is. There are so many areas and a lot of times folks tend to focus on areas -- not even intentionally some times.

                                Take me, for instance, I'm a software guy. I can load systems and make them sing pretty much any part you want. I can assemble them as well, but that is not my strong point.

                                My old man, however, can put one together blind folded with one hand behind his back while singing 70's music backwards. He can install and use an OS as an end-user, but he's lost on the actual inner workings of software.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  Maybe we need an ML "How to Get Started in IT" guide 🙂

                                  dafyreD DashrenderD 2 Replies Last reply Reply Quote 1
                                  • dafyreD
                                    dafyre @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in How Do Such Big Gaps Get Missed in IT Education:

                                    Maybe we need an ML "How to Get Started in IT" guide 🙂

                                    Or a "Things you should know BEFORE applying for your first IT Job...

                                    Short list:

                                    1. What happens when you format a disk.
                                    2. What Virtualization does, and the 3 major players in the market.
                                    1 Reply Last reply Reply Quote 1
                                    • wirestyle22W
                                      wirestyle22
                                      last edited by wirestyle22

                                      A lot of the certs are not vendor neutral as well. If I got my CCNA I wouldn't have used it until now for instance and we're replacing our cisco switches in a month or two anyway.

                                      dafyreD 1 Reply Last reply Reply Quote 0
                                      • dafyreD
                                        dafyre @wirestyle22
                                        last edited by dafyre

                                        @wirestyle22 said in How Do Such Big Gaps Get Missed in IT Education:

                                        A lot of the certs are not vendor neutral as well. If I got my CCNA I wouldn't have used it until now for instance and we're replacing our cisco switches in a month or two anyway.

                                        While you are right about that, I think that the technical certs that are more than just "entry level" type certifications will teach you concepts that directly translate to other vendors.

                                        I actually did get my CCNA... and used it to work on a grand total of two Cisco switches that were retired about 6 months after I started that job, lol. But the concepts have enabled me to do a lot more than just cisco gear.

                                        When going from one vendor to the next, it is just a matter of matching up terminology and looking up the commands for what you want to do.

                                        Edit: I must emphasize that it is important to know and understand the concepts well!

                                        JaredBuschJ 1 Reply Last reply Reply Quote 2
                                        • JaredBuschJ
                                          JaredBusch @dafyre
                                          last edited by JaredBusch

                                          @dafyre said in How Do Such Big Gaps Get Missed in IT Education:

                                          @wirestyle22 said in How Do Such Big Gaps Get Missed in IT Education:

                                          A lot of the certs are not vendor neutral as well. If I got my CCNA I wouldn't have used it until now for instance and we're replacing our cisco switches in a month or two anyway.

                                          While you are right about that, I think that the technical certs that are more than just "entry level" type certifications will teach you concepts that directly translate to other vendors.

                                          I actually did get my CCNA... and used it to work on a grand total of two Cisco switches that were retired about 6 months after I started that job, lol. But the concepts have enabled me to do a lot more than just cisco gear.

                                          When going from one vendor to the next, it is just a matter of matching up terminology and looking up the commands for what you want to do.

                                          Edit: I must emphasize that it is important to know and understand the concepts well!

                                          Correct. If you actually learn the material, it will generally apply across the board with only minor syntax differences.

                                          L3 routing works the same on any manufacturers gear. They may do a few special things with commands or use their own syntax, but if you understand L3, you can work on anything.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 2
                                          • DashrenderD
                                            Dashrender @wirestyle22
                                            last edited by

                                            @wirestyle22 said in How Do Such Big Gaps Get Missed in IT Education:

                                            @Dashrender said in How Do Such Big Gaps Get Missed in IT Education:

                                            @wirestyle22 said in How Do Such Big Gaps Get Missed in IT Education:

                                            Example:

                                            Every company I have ever worked for already had a functional (more or less) domain with multiple domain controllers. I have never needed to setup my own domain, forest, subdomains, etc. I just recently had to delve into it and learned a lot, but I by no means know everything. Frankly, until I experience something from a lot of different angles I don't think I really know it. Most of my personal knowledge is conceptual but there is so much misinformation out there that before I joined ML I didn't know if what I was reading was correct. It sounded right, but I had no way of really knowing. Misinformation is what makes learning hard IMO. It forces me to need to forget information as well as retain information instead of fully concentrating on retaining it.

                                            how does hearing it on ML help you know it's right?

                                            because everyone corrects everyone here in an effort to make the information accurate. we heavily scrutinize each other in an effort to improve one another. Look at RAID on ML vs Spiceworks. That's a great example.

                                            I haven't been on SW as much lately - Is Scott not correcting whatever wrong over there he finds? Or are you saying his voice is lost in a sea of other garbage and is basically getting lost in the noise?

                                            dafyreD 1 Reply Last reply Reply Quote 0
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