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    So this happened....

    IT Discussion
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    • DustinB3403
      DustinB3403 @Jason last edited by

      @Jason Ah I must've misunderstood.

      I thought one of your IP's were blacklisted.

      1 Reply Last reply Reply Quote 0
      • Dashrender
        Dashrender last edited by

        Exactly - so by using an external filter caused your outage.

        Do you use that filter to also keep a copy of all incoming and outgoing email?

        J 2 Replies Last reply Reply Quote 0
        • J
          Jason Banned @Dashrender last edited by

          @Dashrender said in So this happened....:

          Exactly - so by using an external filter caused your outage.

          Do you use that filter to also keep a copy of all incoming and outgoing email?

          Yes, it's an archiver too.

          1 Reply Last reply Reply Quote 0
          • J
            Jason Banned @Dashrender last edited by

            @Dashrender said in So this happened....:

            Exactly - so by using an external filter caused your outage.

            Not sure that really classifies as an "outage" it was only one of their many IPs on the list.. it affected all of 3 emails outbound from us.

            Dashrender 1 Reply Last reply Reply Quote 0
            • Dashrender
              Dashrender @Jason last edited by

              @Jason said in So this happened....:

              @Dashrender said in So this happened....:

              Exactly - so by using an external filter caused your outage.

              Not sure that really classifies as an "outage" it was only one of their many IPs on the list.. it affected all of 3 emails outbound from us.

              I'm going to go all @scottalanmiller on ya - if it's not an outage, what would you call it? Sure it's a short term one, I'm not sure what else I'd call it.

              How do your SPF records look? do you have dozens of IPs in there to cover all of the IPs of the cloud service?

              scottalanmiller 1 Reply Last reply Reply Quote 1
              • scottalanmiller
                scottalanmiller @Dashrender last edited by

                @Dashrender said in So this happened....:

                I'm with Dustin - who blacklists someone after 3 emails, one of which was over 30 days ago.

                Anyone with a zero tolerance policy. We'd blacklist for that for sure.

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                • scottalanmiller
                  scottalanmiller @Dashrender last edited by

                  @Dashrender said in So this happened....:

                  @Jason said in So this happened....:

                  @Dashrender said in So this happened....:

                  Exactly - so by using an external filter caused your outage.

                  Not sure that really classifies as an "outage" it was only one of their many IPs on the list.. it affected all of 3 emails outbound from us.

                  I'm going to go all @scottalanmiller on ya - if it's not an outage, what would you call it? Sure it's a short term one, I'm not sure what else I'd call it.

                  How do your SPF records look? do you have dozens of IPs in there to cover all of the IPs of the cloud service?

                  If the service is disrupted, it's an outage.

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                  • J
                    Jason Banned last edited by

                    more of a delay than distruption.. the emails delivered once the blacklist was clear (or it used another IP after it failed).

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                    • wrx7m
                      wrx7m last edited by

                      Curious as to which spam filter service this is...

                      J 1 Reply Last reply Reply Quote 0
                      • J
                        Jason Banned @wrx7m last edited by

                        @wrx7m said in So this happened....:

                        Curious as to which spam filter service this is...

                        https://www.mimecast.com/

                        1 Reply Last reply Reply Quote 1
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