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    Domain Controller Down (VM)

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    • coliverC
      coliver @wirestyle22
      last edited by

      @wirestyle22 said in Domain Controller Down (VM):

      @coliver said in Domain Controller Down (VM):

      @wirestyle22 said in Domain Controller Down (VM):

      @coliver Can't I use one domain as the primary (FSMO)? Why is that not an issue. I'm sure I'm not understanding something about this.

      One domain as the primary? There is no more primary or secondary domain controller all of them are now master/master.

      Only one has FSMO roles though and that is the server that is down

      That's fine. That shouldn't matter you can have the domain controller fail without issues for a little while. Generally a good amount of time as the Master/Master synchronization does its job.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • BRRABillB
        BRRABill @BRRABill
        last edited by

        @BRRABill said in Domain Controller Down (VM):

        @JaredBusch said i

        Use something like echo %logonserver% from your domain joined desktop to see which system it logged on to.

        I think he said he can't get back on the domain.

        Of course, he could try from another.

        It certainly would be interesting to see what a "domain joined" machine reports back.

        And if it can see the other DC.

        @wirestyle22 ... can you see the other DC from other machines?

        1 Reply Last reply Reply Quote 0
        • BRRABillB
          BRRABill @coliver
          last edited by

          @coliver said

          Either way generally the best bet is restore from backup.

          Though use the recommended method since it is a DC. (Or just rebuild from scratch depending on what is on it.)

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch
            last edited by gjacobse

            You are troubleshooting the wrong things. You just need to f[moderated]ng stop and go back to the beginning.

            You had a report of internet outage and jumped to AD failures. This is the initial issue.

            Forget about the damned DC.

            Why is the user reporting internet issues. A down DC has nothing to do with that unless it has DHCP or DNS roles on it.

            wirestyle22W 1 Reply Last reply Reply Quote 2
            • wirestyle22W
              wirestyle22 @JaredBusch
              last edited by wirestyle22

              @JaredBusch It has both. I set a static IP on the computer I am on currently and can connect to the internet.

              JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @JaredBusch
                last edited by

                @JaredBusch said in Domain Controller Down (VM):

                @scottalanmiller said in Domain Controller Down (VM):

                @wirestyle22 said in Domain Controller Down (VM):

                @RamblingBiped No. I just started here not too long ago and was trying to resolve many issues that I saw initially. Obviously not fast enough though.

                So is the domain down (only one domain controller) or is the domain itself still up? What is the urgency here? Is there impact at this point, or just a VM that should be fixed?

                I'm assuming that there are other roles on here that he has not mentioned.

                Because if it was only as DC, the FSMO roles mean nothing to clients in general day to day work.

                That's what I was thinking.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @JaredBusch
                  last edited by

                  @JaredBusch said in Domain Controller Down (VM):

                  @scottalanmiller said in Domain Controller Down (VM):

                  @wirestyle22 said in Domain Controller Down (VM):

                  @RamblingBiped No. I just started here not too long ago and was trying to resolve many issues that I saw initially. Obviously not fast enough though.

                  So is the domain down (only one domain controller) or is the domain itself still up? What is the urgency here? Is there impact at this point, or just a VM that should be fixed?

                  He has a second DC on the network. It is a Server 2008 based setup according to his first post.

                  Cool, so in theory, no real outage right now.

                  1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch
                    last edited by

                    Resolve the issue at hand logically. do not conflate issues.

                    BRRABillB 1 Reply Last reply Reply Quote 1
                    • BRRABillB
                      BRRABill @JaredBusch
                      last edited by

                      @JaredBusch said in Domain Controller Down (VM):

                      Resolve the issue at hand logically. do not conflate issues.

                      It sounds like it is NOT an Internet issue.

                      Manually set IP and it works.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @wirestyle22
                        last edited by

                        @wirestyle22 said in Domain Controller Down (VM):

                        @scottalanmiller @JaredBusch

                        I don't actually know how to fix this issue and am very stressed. Typing quickly as a result so please try to bear with me. A user called me and said she thought we had an internet outage. I checked my hypervisor and saw that the DC (2003) was greyed out and inaccessible. I'm assuming we must have had a domain syncing problem before this occurred, otherwise the other domain should have picked everything up as it is round robin. I attempted to disconnect my PC from the domain and reconnect. It claims there are no active directory controllers found.

                        Be systematic, and slow down. Rushing is going to make things worse. Start by looking at the 2008 Domain Controller. Is it up? Does it have DNS? Is DNS correct? Is it handing out DHCP? Are client machines pointing to it?

                        That the customer thought that the "Internet was down" suggests that DNS has failed because Domain Controllers normally have nothing to do with getting on a network.

                        1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller @wirestyle22
                          last edited by

                          @wirestyle22 said in Domain Controller Down (VM):

                          @coliver It's not listed. Can't I use one domain as the primary (FSMO)? Why is that not an issue. I'm sure I'm not understanding something about this.

                          FSMO roles aren't the issue here. You have a failed domain setup going on. You are imagining problems that don't exist and distracting yourself from the actual issue. Ignore the FSMO roles for now, let's deal with the two things you need to focus on...

                          • Restoring the VM that is down.
                          • Figuring out why the other domain controller is not working.
                          1 Reply Last reply Reply Quote 1
                          • JaredBuschJ
                            JaredBusch @wirestyle22
                            last edited by JaredBusch

                            @wirestyle22 said in Domain Controller Down (VM):

                            @JaredBusch It has both. I set a static IP on the computer I am on currently and can connect to the internet.

                            There we go. Now the answer comes out.

                            The server holding DHCP and DNS roles is down.

                            This is the problem.

                            scottalanmillerS 1 Reply Last reply Reply Quote 3
                            • scottalanmillerS
                              scottalanmiller @coliver
                              last edited by

                              @coliver said in Domain Controller Down (VM):

                              @wirestyle22 said in Domain Controller Down (VM):

                              @coliver said in Domain Controller Down (VM):

                              @wirestyle22 said in Domain Controller Down (VM):

                              @coliver Can't I use one domain as the primary (FSMO)? Why is that not an issue. I'm sure I'm not understanding something about this.

                              One domain as the primary? There is no more primary or secondary domain controller all of them are now master/master.

                              Only one has FSMO roles though and that is the server that is down

                              That's fine. That shouldn't matter you can have the domain controller fail without issues for a little while. Generally a good amount of time as the Master/Master synchronization does its job.

                              In theory, weeks or more, but.... it sounds like his DCs were not set up properly and don't fail over.

                              1 Reply Last reply Reply Quote 1
                              • scottalanmillerS
                                scottalanmiller @JaredBusch
                                last edited by

                                @JaredBusch said in Domain Controller Down (VM):

                                @wirestyle22 said in Domain Controller Down (VM):

                                @JaredBusch It has both. I set a static IP on the computer I am on currently and can connect to the internet.

                                There we go. Now the answer comes out.

                                The server holder DHCP and DNS roles is down.

                                This is the problem.

                                Exactly as predicted, simple network configuration error. Not even domain related.

                                JaredBuschJ 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @wirestyle22
                                  last edited by

                                  @wirestyle22 said in Domain Controller Down (VM):

                                  @JaredBusch It has both. I set a static IP on the computer I am on currently and can connect to the internet.

                                  Now that you are online again, is DNS working on the DC that is up? If so, good. If not, why not?

                                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in Domain Controller Down (VM):

                                    @JaredBusch said in Domain Controller Down (VM):

                                    @wirestyle22 said in Domain Controller Down (VM):

                                    @JaredBusch It has both. I set a static IP on the computer I am on currently and can connect to the internet.

                                    There we go. Now the answer comes out.

                                    The server holder DHCP and DNS roles is down.

                                    This is the problem.

                                    Exactly as predicted, simple network configuration error. Not even domain related.

                                    Exactly. Seizing FSMO roles would do zero to resolve the issue.

                                    1 Reply Last reply Reply Quote 1
                                    • JaredBuschJ
                                      JaredBusch @scottalanmiller
                                      last edited by JaredBusch

                                      @scottalanmiller said in Domain Controller Down (VM):

                                      @wirestyle22 said in Domain Controller Down (VM):

                                      @JaredBusch It has both. I set a static IP on the computer I am on currently and can connect to the internet.

                                      Now that you are online again, is DNS working on the DC that is up? If so, good. If not, why not?

                                      Willing to bet that the second DNS server is not in the DHCP config so the clients only looked to the first.

                                      BUt that is unfixable at the moment.

                                      scottalanmillerS BRRABillB wirestyle22W 3 Replies Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @JaredBusch
                                        last edited by

                                        @JaredBusch said in Domain Controller Down (VM):

                                        @scottalanmiller said in Domain Controller Down (VM):

                                        @wirestyle22 said in Domain Controller Down (VM):

                                        @JaredBusch It has both. I set a static IP on the computer I am on currently and can connect to the internet.

                                        Now that you are online again, is DNS working on the DC that is up? If so, good. If not, why not?

                                        Willing to bet that the second DNS server is not in the DHCP config so the clients only looked to the first.

                                        BUt that is unfixable at the moment.

                                        That's my guess as well.

                                        1 Reply Last reply Reply Quote 0
                                        • BRRABillB
                                          BRRABill @JaredBusch
                                          last edited by

                                          @JaredBusch said in Domain Controller Down (VM):

                                          @scottalanmiller said in Domain Controller Down (VM):

                                          @wirestyle22 said in Domain Controller Down (VM):

                                          @JaredBusch It has both. I set a static IP on the computer I am on currently and can connect to the internet.

                                          Now that you are online again, is DNS working on the DC that is up? If so, good. If not, why not?

                                          Willing to bet that the second DNS server is not in the DHCP config so the clients only looked to the first.

                                          Which would also explain why he can't rejoin the network.

                                          Would still be good to know if the second DC is up and running.

                                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                                          • JaredBuschJ
                                            JaredBusch
                                            last edited by

                                            So ignore everything related to omg, it is a DC.

                                            You simply resolve a normal basic VMWare VM issue.

                                            scottalanmillerS 1 Reply Last reply Reply Quote 3
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