RingCentral Spamming My Users
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@brianlittlejohn said in RingCentral Spamming My Users:
@scottalanmiller Most likely not... WhoIS info is private.
Doesn't make sense for RingCentral to split off email because it makes them look like a fake company. I'm going to guess that this is a totally independent spammer.
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@Brains said in RingCentral Spamming My Users:
@scottalanmiller said in RingCentral Spamming My Users:
Is info-ring.com actually RingCentral's email domain? Seems unlikely.
probably not, but they could be using a 3rd party message delivery. I really dont put anything past this company
Third party delivery would not normally look like that, though. ML uses third party for notifications, but it looks like it comes from ML.
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@scottalanmiller Actually not private... domain by proxy... pretty much the same thing though.
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MessageId
1624561624.212018333.1470160349686.JavaMail.root@mta0204.messagegears.net
1624561624.212018333.1470160349686.JavaMail.root@mta0204.messagegears.net
1003376952.212019455.1470160355841.JavaMail.root@mta0204.messagegears.net
1539437978.254264936.1470160356240.JavaMail.root@mta0101.messagegears.net
1003376952.212019455.1470160355841.JavaMail.root@mta0204.messagegears.net
1539437978.254264936.1470160356240.JavaMail.root@mta0101.messagegears.net -
Are you sure that all links in the email go to ringcentral.com?
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@scottalanmiller said in RingCentral Spamming My Users:
Are you sure that all links in the email go to ringcentral.com?
other than the unsubscribe and email link
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@Brains said in RingCentral Spamming My Users:
@scottalanmiller said in RingCentral Spamming My Users:
Are you sure that all links in the email go to ringcentral.com?
other than the unsubscribe and email link
It could be nothing more than a trigger to get you to respond and verify the email address.
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@scottalanmiller said in RingCentral Spamming My Users:
@Brains said in RingCentral Spamming My Users:
@scottalanmiller said in RingCentral Spamming My Users:
Are you sure that all links in the email go to ringcentral.com?
other than the unsubscribe and email link
It could be nothing more than a trigger to get you to respond and verify the email address.
thats what im leaning towards, but RingCentral tends to follow really horrible practices, so I really am not sure
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Hrmm from Amy on Spiceworks
Amy (RingCentral) Aug 9, 2016 at 3:31 PM
Hey Billy -
This is a vendor. Is it coming to users at @<censored>.com?
If so, I'll block the domain. If it's another domain, let me know so I can take that one off, too.
Would love the results of your poll.
-Amy -
Yeah, a reseller vendor would be a real possibility. RC needs to watch out for that. Could be someone trying to discredit them, or someone without a concern about them being discredited.
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@scottalanmiller said in RingCentral Spamming My Users:
Yeah, a reseller vendor would be a real possibility. RC needs to watch out for that. Could be someone trying to discredit them, or someone without a concern about them being discredited.
lol. Considering their Support quality and propensity to just stop responding to support tickets, I dont think RingCentral is worried about being discredited.
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We use ring central let me see what domain it comes from on our end.
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Report showed over 50 emails, all coming from a @ringcentral.com address.
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@tiagom said in RingCentral Spamming My Users:
Report showed over 50 emails, all coming from a @ringcentral.com address.
an actual @ringcentral.com email address?
NOTE: Their is a checkbox under each user account that says "notify me for additional offers..." You may want to check on that one. I can give pictures if you cant find it, but just login as admin on their website and select an extension. Then go to "User Info" or Extension info, something like that
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@Brains That's for the incoming and outgoing faxes.
I checked for the email address mentioned in the original post and i haven't received anything from those domains.
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@tiagom said in RingCentral Spamming My Users:
@Brains That's for the incoming and outgoing faxes.
I check for the email address mentioned in the original post and i haven't received anything from those domains.
AHHHH ok sorry i misunderstood. Thanks for checking.
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That sounds like someone acting like RingCentral to me. Seems very fishy for it to be RC themselves.
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@Reid-Cooper said in RingCentral Spamming My Users:
That sounds like someone acting like RingCentral to me. Seems very fishy for it to be RC themselves.
Very fishy, but they have confirmed it is a vendor they contract out to and will be ensuring the SPAM is stopped
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@Brains said in RingCentral Spamming My Users:
@Reid-Cooper said in RingCentral Spamming My Users:
That sounds like someone acting like RingCentral to me. Seems very fishy for it to be RC themselves.
Very fishy, but they have confirmed it is a vendor they contract out to and will be ensuring the SPAM is stopped
Maybe a lot of their problems are third party vendors doing things in their name.
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@scottalanmiller said in RingCentral Spamming My Users:
@Brains said in RingCentral Spamming My Users:
@Reid-Cooper said in RingCentral Spamming My Users:
That sounds like someone acting like RingCentral to me. Seems very fishy for it to be RC themselves.
Very fishy, but they have confirmed it is a vendor they contract out to and will be ensuring the SPAM is stopped
Maybe a lot of their problems are third party vendors doing things in their name.
Unless their tech support is all third party vendors, I respectfully disagree to the cause. I would say both of them are symptoms of bad management decisions and not focusing on the customer though.
