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    RingCentral Spamming My Users

    IT Discussion
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    • brianlittlejohnB
      brianlittlejohn @scottalanmiller
      last edited by

      @scottalanmiller Most likely not... WhoIS info is private.

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • BrainsB
        Brains @scottalanmiller
        last edited by

        @scottalanmiller said in RingCentral Spamming My Users:

        Is info-ring.com actually RingCentral's email domain? Seems unlikely.

        probably not, but they could be using a 3rd party message delivery. I really dont put anything past this company

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @brianlittlejohn
          last edited by

          @brianlittlejohn said in RingCentral Spamming My Users:

          @scottalanmiller Most likely not... WhoIS info is private.

          Doesn't make sense for RingCentral to split off email because it makes them look like a fake company. I'm going to guess that this is a totally independent spammer.

          brianlittlejohnB 1 Reply Last reply Reply Quote 1
          • scottalanmillerS
            scottalanmiller @Brains
            last edited by

            @Brains said in RingCentral Spamming My Users:

            @scottalanmiller said in RingCentral Spamming My Users:

            Is info-ring.com actually RingCentral's email domain? Seems unlikely.

            probably not, but they could be using a 3rd party message delivery. I really dont put anything past this company

            Third party delivery would not normally look like that, though. ML uses third party for notifications, but it looks like it comes from ML.

            1 Reply Last reply Reply Quote 0
            • brianlittlejohnB
              brianlittlejohn @scottalanmiller
              last edited by

              @scottalanmiller Actually not private... domain by proxy... pretty much the same thing though.

              1 Reply Last reply Reply Quote 0
              • BrainsB
                Brains
                last edited by Brains

                MessageId
                1624561624.212018333.1470160349686.JavaMail.root@mta0204.messagegears.net
                1624561624.212018333.1470160349686.JavaMail.root@mta0204.messagegears.net
                1003376952.212019455.1470160355841.JavaMail.root@mta0204.messagegears.net
                1539437978.254264936.1470160356240.JavaMail.root@mta0101.messagegears.net
                1003376952.212019455.1470160355841.JavaMail.root@mta0204.messagegears.net
                1539437978.254264936.1470160356240.JavaMail.root@mta0101.messagegears.net

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  Are you sure that all links in the email go to ringcentral.com?

                  BrainsB 1 Reply Last reply Reply Quote 0
                  • BrainsB
                    Brains @scottalanmiller
                    last edited by

                    @scottalanmiller said in RingCentral Spamming My Users:

                    Are you sure that all links in the email go to ringcentral.com?

                    other than the unsubscribe and email link

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Brains
                      last edited by

                      @Brains said in RingCentral Spamming My Users:

                      @scottalanmiller said in RingCentral Spamming My Users:

                      Are you sure that all links in the email go to ringcentral.com?

                      other than the unsubscribe and email link

                      It could be nothing more than a trigger to get you to respond and verify the email address.

                      BrainsB 1 Reply Last reply Reply Quote 1
                      • BrainsB
                        Brains @scottalanmiller
                        last edited by

                        @scottalanmiller said in RingCentral Spamming My Users:

                        @Brains said in RingCentral Spamming My Users:

                        @scottalanmiller said in RingCentral Spamming My Users:

                        Are you sure that all links in the email go to ringcentral.com?

                        other than the unsubscribe and email link

                        It could be nothing more than a trigger to get you to respond and verify the email address.

                        thats what im leaning towards, but RingCentral tends to follow really horrible practices, so I really am not sure

                        1 Reply Last reply Reply Quote 1
                        • BrainsB
                          Brains
                          last edited by Brains

                          Hrmm from Amy on Spiceworks

                          Amy (RingCentral) Aug 9, 2016 at 3:31 PM

                          Hey Billy -

                          This is a vendor. Is it coming to users at @<censored>.com?

                          If so, I'll block the domain. If it's another domain, let me know so I can take that one off, too.

                          Would love the results of your poll.
                          -Amy

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Yeah, a reseller vendor would be a real possibility. RC needs to watch out for that. Could be someone trying to discredit them, or someone without a concern about them being discredited.

                            BrainsB 1 Reply Last reply Reply Quote 1
                            • BrainsB
                              Brains @scottalanmiller
                              last edited by

                              @scottalanmiller said in RingCentral Spamming My Users:

                              Yeah, a reseller vendor would be a real possibility. RC needs to watch out for that. Could be someone trying to discredit them, or someone without a concern about them being discredited.

                              lol. Considering their Support quality and propensity to just stop responding to support tickets, I dont think RingCentral is worried about being discredited.

                              1 Reply Last reply Reply Quote 3
                              • T
                                tiagom
                                last edited by

                                We use ring central let me see what domain it comes from on our end.

                                1 Reply Last reply Reply Quote 0
                                • T
                                  tiagom
                                  last edited by

                                  Report showed over 50 emails, all coming from a @ringcentral.com address.

                                  BrainsB 1 Reply Last reply Reply Quote 0
                                  • BrainsB
                                    Brains @tiagom
                                    last edited by

                                    @tiagom said in RingCentral Spamming My Users:

                                    Report showed over 50 emails, all coming from a @ringcentral.com address.

                                    an actual @ringcentral.com email address?

                                    NOTE: Their is a checkbox under each user account that says "notify me for additional offers..." You may want to check on that one. I can give pictures if you cant find it, but just login as admin on their website and select an extension. Then go to "User Info" or Extension info, something like that

                                    T 1 Reply Last reply Reply Quote 0
                                    • T
                                      tiagom @Brains
                                      last edited by tiagom

                                      @Brains That's for the incoming and outgoing faxes.

                                      I checked for the email address mentioned in the original post and i haven't received anything from those domains.

                                      BrainsB 1 Reply Last reply Reply Quote 0
                                      • BrainsB
                                        Brains @tiagom
                                        last edited by

                                        @tiagom said in RingCentral Spamming My Users:

                                        @Brains That's for the incoming and outgoing faxes.

                                        I check for the email address mentioned in the original post and i haven't received anything from those domains.

                                        AHHHH ok sorry i misunderstood. Thanks for checking.

                                        1 Reply Last reply Reply Quote 0
                                        • Reid CooperR
                                          Reid Cooper
                                          last edited by

                                          That sounds like someone acting like RingCentral to me. Seems very fishy for it to be RC themselves.

                                          BrainsB 1 Reply Last reply Reply Quote 1
                                          • BrainsB
                                            Brains @Reid Cooper
                                            last edited by

                                            @Reid-Cooper said in RingCentral Spamming My Users:

                                            That sounds like someone acting like RingCentral to me. Seems very fishy for it to be RC themselves.

                                            Very fishy, but they have confirmed it is a vendor they contract out to and will be ensuring the SPAM is stopped

                                            scottalanmillerS 1 Reply Last reply Reply Quote 1
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