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    Xenserver 7: Cant Install Patch

    IT Discussion
    xenserver xen citrix xenserver 7 patching
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    • mlnewsM
      mlnews
      last edited by

      Posting over here on behalf of @mazterjedi

      So i have a fresh install of Xenserver 7. I have installed all of the available patches from Citrix. I am trying to add this new server to my existing pool but I get the error that the servers are not homogeneous. I compared the installed patches between the server and found out that the new server is missing XS70E006. However upon some searching I have found out that this patch was pulled by Citrix because:

      Note: The download associated with this hotfix has been withdrawn due to a technical issue identified with its content. Citrix is working to fix and reissue this hotfix as soon as possible.

      So, since I cant install the patch, I cant add the server to the pool. So the question is, can I obtain this patch from somewhere else (even though a Google search returns literally 2 results, neither are helpful) or do I try to remove that patch from my existing server in the pool to make both servers homogeneous?

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        I would try to remove it from the others. If it is a bad patch, you don't want to force it onto the one without it but rather remove it from the ones that have it.

        DustinB3403D 1 Reply Last reply Reply Quote 3
        • scottalanmillerS
          scottalanmiller
          last edited by

          Are you sure that the homogenous issue has to do with the patch level rather than from the hardware being different? Is the hardware the same? Did the error message give more information?

          1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403 @scottalanmiller
            last edited by

            @scottalanmiller said in Xenserver 7: Cant Install Patch:

            I would try to remove it from the others. If it is a bad patch, you don't want to force it onto the one without it but rather remove it from the ones that have it.

            Removing patches from XS is something of a pain in the rear IIRC. I was reading up on how to do this, and the summation was to let it stay there until a fix comes along rather than trying to remove it.

            wirestyle22W BRRABillB 2 Replies Last reply Reply Quote 0
            • wirestyle22W
              wirestyle22 @DustinB3403
              last edited by

              @DustinB3403 Judgment call on your part. Maybe call them and see if they have an ETA. Who knows how long that is going to take.

              DustinB3403D 1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403 @wirestyle22
                last edited by

                @wirestyle22 I wouldn't have a number to call as we don't have citrix support.

                1 Reply Last reply Reply Quote 0
                • M
                  mazterjedi
                  last edited by

                  SAM, yes, the two server are identical, hardware wise. Same CPU's, same RAM, same mobo, everything. The only difference is the amount of HDD's installed and the type of arrays on them. I would not be opposed to removing the patch from the known good server, but as Dustin points out, it sounds like a PITA. Plus I dont want to risk hosing my good server. I guess it cant wait, but I would think before they would pull a buggy patch they would already have to fix in place first or atleast provide details on how to remove the patch safely.

                  1 Reply Last reply Reply Quote 1
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    It might have just been removed. If they found something critical, they might have pulled it quickly before having a plan.

                    wirestyle22W M 2 Replies Last reply Reply Quote 0
                    • wirestyle22W
                      wirestyle22 @scottalanmiller
                      last edited by

                      I'm hoping they re-release it quickly. I have no idea what kind of turnaround they have.

                      1 Reply Last reply Reply Quote 0
                      • M
                        mazterjedi @scottalanmiller
                        last edited by

                        @scottalanmiller and my luck they pulled it right when i would have tried to download it. SMH

                        scottalanmillerS 1 Reply Last reply Reply Quote 2
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          So definitely sounds like a patch issue. That's crappy that they don't let you bypass that check to add to the pool.

                          Tagging @olivier in case he has any ideas.

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @mazterjedi
                            last edited by

                            @mazterjedi said in Xenserver 7: Cant Install Patch:

                            @scottalanmiller and my luck they pulled it right when i would have tried to download it. SMH

                            Always how it works 🙂

                            1 Reply Last reply Reply Quote 0
                            • BRRABillB
                              BRRABill @DustinB3403
                              last edited by

                              @DustinB3403 said

                              Removing patches from XS is something of a pain in the rear IIRC. I was reading up on how to do this, and the summation was to let it stay there until a fix comes along rather than trying to remove it.

                              I ended up doing it on my pool.

                              Not the patch itself, just the reference to it.

                              Worked fine.

                              M 1 Reply Last reply Reply Quote 1
                              • M
                                mazterjedi @BRRABill
                                last edited by

                                @BRRABill may I ask how you did it?

                                1 Reply Last reply Reply Quote 0
                                • BRRABillB
                                  BRRABill
                                  last edited by

                                  This is the article I followed.

                                  And it seems like maybe I did delete the patch itself. The patch FILE that is, not the installed files.

                                  https://discussions.citrix.com/topic/374056-xencenter-65-sp1-6522477-and-xs65e016-not-applied/

                                  1 Reply Last reply Reply Quote 0
                                  • olivierO
                                    olivier
                                    last edited by

                                    You can force host to go into pool.

                                    1 Reply Last reply Reply Quote 1
                                    • DanpD
                                      Danp
                                      last edited by

                                      New patch is out!

                                      http://support.citrix.com/article/CTX215899

                                      1 Reply Last reply Reply Quote 0
                                      • olivierO
                                        olivier
                                        last edited by olivier

                                        Not yet in the Citrix XML update 😕

                                        DanpD 1 Reply Last reply Reply Quote 0
                                        • DanpD
                                          Danp @olivier
                                          last edited by

                                          @olivier Yep. Had to manually download it and install with XC. :frowning2:

                                          olivierO 1 Reply Last reply Reply Quote 0
                                          • olivierO
                                            olivier @Danp
                                            last edited by

                                            @Danp In general, it takes around 72h to have it in here. Feel free to wait to avoid manual install. There is nothing we could do about this.

                                            DanpD 1 Reply Last reply Reply Quote 1
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