@Dashrender said in A different mindset:

@DustinB3403 said in A different mindset:

@Dashrender said in A different mindset:

No, how do you make a Mac update Citrix without a third party tool?

Are you referring to a specific piece of software, like Citrix Receiver? If you had no other tool (brew.sh is the one to use by the way) you'd either have to use the App Store or download updates directly from the software provider's website.

Then I don't understand what you were saying about Windows requiring third partdy stuff - does does Apple by the sounds of it.

Apple, specifically doesn't if you want to use the App Store, but using a tool like brew is much more simple and straight forward.

@DustinB3403 said in Port - Dealing with the Not My Job attitudes in the workplace:

@Dashrender said in Port - Dealing with the Not My Job attitudes in the workplace:

That's a major problem, if you are not the one managing the contract, the limitations put on the M

Or the MSP may actually be worthless and not want to take on the responsibility. Egg on the face.

Regardless of my issues at current, the scenario is fictitious. Would you expect that the MSP work to fix the issue with any vendors involved, or that they say "not us". Even if the client is billed in the end, the communication chain should then clarify who is taking what onto their plate.

We don't have the scope, so we can't have expectation.