So it was only verbal demands to pay for 600 users? no actual bill sent?
yeah - scummy sales BS.
Sounds like they make it scummy sales BS only after getting caught doing something far more illegal. Don't let them water it down after the fact. It's like getting caught trying to hot wire a car but convincing the cops that they weren't stealing the car, just stealing the Taco Bell food that they saw in the car... still illegal but not grand theft auto that they were actually caught attempting in the beginning.