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    Windows 10 Network Icon / Networking help

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    • travisdh1T
      travisdh1
      last edited by

      After lookin at the output of ipconfig /all like @Dashrender asked.

      Can you ping the gateway?

      Can you ping the DNS server(s)?

      Does nslookup google.com DNS_IP give a valid address?

      1 Reply Last reply Reply Quote 0
      • gjacobseG
        gjacobse
        last edited by

        It just dawned on me, but this may not help you in the least.

        The 'Globe' icon only means that it can't see some MS defined Internet based service... IIRC. While working with the 911 system, we had networking. Devices were set to a Static IP address and were pingable, search able, and could be remoted with the software used (sadly I don't recall).

        That said - It was an isolated network. You could not ever get to Google, MS or other - as it was a secure / limited network. It was only used for 911 calls!

        It's possible that yes, it's a problem in the config,.. but it could also be that you have networking but not internet access.

        DashrenderD WrCombsW Mr. JonesM 3 Replies Last reply Reply Quote 1
        • DashrenderD
          Dashrender @gjacobse
          last edited by

          @gjacobse said in Windows 10 Network Icon / Networking help:

          It just dawned on me, but this may not help you in the least.

          The 'Globe' icon only means that it can't see some MS defined Internet based service... IIRC. While working with the 911 system, we had networking. Devices were set to a Static IP address and were pingable, search able, and could be remoted with the software used (sadly I don't recall).

          That said - It was an isolated network. You could not ever get to Google, MS or other - as it was a secure / limited network. It was only used for 911 calls!

          It's possible that yes, it's a problem in the config,.. but it could also be that you have networking but not internet access.

          This would make sense except for he says he gets the normal icon when using DHCP - assuming he's trying to be the same IP when static as when statically assigned dynamic address - this shouldn't be the issue.
          Still a good thing of note 🙂

          gjacobseG 1 Reply Last reply Reply Quote 0
          • gjacobseG
            gjacobse @Dashrender
            last edited by

            @dashrender said in Windows 10 Network Icon / Networking help:

            @gjacobse said in Windows 10 Network Icon / Networking help:

            It just dawned on me, but this may not help you in the least.

            The 'Globe' icon only means that it can't see some MS defined Internet based service... IIRC. While working with the 911 system, we had networking. Devices were set to a Static IP address and were pingable, search able, and could be remoted with the software used (sadly I don't recall).

            That said - It was an isolated network. You could not ever get to Google, MS or other - as it was a secure / limited network. It was only used for 911 calls!

            It's possible that yes, it's a problem in the config,.. but it could also be that you have networking but not internet access.

            This would make sense except for he says he gets the normal icon when using DHCP - assuming he's trying to be the same IP when static as when statically assigned dynamic address - this shouldn't be the issue.
            Still a good thing of note 🙂

            No disagreement there - but scanning past it pulled at a memory - not 'relevant',.. but also is.

            1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @Mr. Jones
              last edited by

              @mr-jones said in Windows 10 Network Icon / Networking help:

              Overall I'm guessing it's a WAP or NIC issue, as other clients on domain with similar setup work fine

              Is the AP using the same network range as the rest of the network?

              Mr. JonesM 1 Reply Last reply Reply Quote 0
              • Mr. JonesM
                Mr. Jones @Dashrender
                last edited by

                @dashrender said in Windows 10 Network Icon / Networking help:

                yeah, let's compare your ipconfig output and see what differences there are.

                @travisdh1 If memory serves, It's "media disconnected" and it pulls APIPA, with no ability to ping any DC/DNS Server, AP, or outside addresses, but due to the nature of this issue I'll have to be physically present at the machine. I'll try to knock this out today.

                1 Reply Last reply Reply Quote 0
                • WrCombsW
                  WrCombs @gjacobse
                  last edited by

                  @gjacobse said in Windows 10 Network Icon / Networking help:

                  It just dawned on me, but this may not help you in the least.

                  The 'Globe' icon only means that it can't see some MS defined Internet based service... IIRC.

                  I had this issue before and the research I did pointed to the device can't reach the MS Store so it shows offline.

                  gjacobseG 1 Reply Last reply Reply Quote 0
                  • Mr. JonesM
                    Mr. Jones @scottalanmiller
                    last edited by

                    Is the AP using the same network range as the rest of the network?

                    @scottalanmiller It's a different VLAN. As there are two AP's on this VLAN, I've confirmed that at least the few other clients that I tried with Wireless NIC's on these two AP's work with this setup.

                    Going to try to dive in today unless something pressing comes up. Gotta make time to learn.

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • Mr. JonesM
                      Mr. Jones @gjacobse
                      last edited by Mr. Jones

                      @gjacobse said in Windows 10 Network Icon / Networking help:

                      It just dawned on me, but this may not help you in the least.

                      The 'Globe' icon only means that it can't see some MS defined Internet based service... IIRC. While working with the 911 system, we had networking. Devices were set to a Static IP address and were pingable, search able, and could be remoted with the software used (sadly I don't recall).

                      That said - It was an isolated network. You could not ever get to Google, MS or other - as it was a secure / limited network. It was only used for 911 calls!

                      It's possible that yes, it's a problem in the config,.. but it could also be that you have networking but not internet access.

                      Yes, one of my earlier lessons dealing with blacklisting web access to student machines was to always whitelist "msftncsi.com" or I get calls from teachers saying there's the "no internet globe", even though I've just blacklisted everything except the requested sites they use.

                      1 Reply Last reply Reply Quote 1
                      • gjacobseG
                        gjacobse @WrCombs
                        last edited by

                        @wrcombs said in Windows 10 Network Icon / Networking help:

                        @gjacobse said in Windows 10 Network Icon / Networking help:

                        It just dawned on me, but this may not help you in the least.

                        The 'Globe' icon only means that it can't see some MS defined Internet based service... IIRC.

                        I had this issue before and the research I did pointed to the device can't reach the MS Store so it shows offline.

                        Because that should be used as a metric on determining connectivity. (eye roll)

                        1 Reply Last reply Reply Quote 2
                        • DashrenderD
                          Dashrender @Mr. Jones
                          last edited by

                          @mr-jones said in Windows 10 Network Icon / Networking help:

                          Is the AP using the same network range as the rest of the network?

                          @scottalanmiller It's a different VLAN. As there are two AP's on this VLAN, I've confirmed that at least the few other clients that I tried with Wireless NIC's on these two AP's work with this setup.

                          Going to try to dive in today unless something pressing comes up. Gotta make time to learn.

                          OK - I'm guessing that the VLANs are playing into this somehow. They are preventing your client from getting a DHCP request would be my guess.
                          I know you said you have two other devices connected to same network - but are they using the same AP?

                          How about a complete reset of all network settings and wifi settings - i.e. forget all WiFi networks and start over...

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