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    Windows 10 - No internet?

    IT Discussion
    windows10 internet wrcombs
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    • hobbit666H
      hobbit666
      last edited by

      Is it a standalone machine or on a Domain?
      Also any VPN's active?

      WrCombsW 1 Reply Last reply Reply Quote 0
      • 1
        1337
        last edited by

        Windows 10 checks internet in some particular way that I can't remember. But if you have some kind of DNS filter, egress traffic filter, firewall settings it might block the test for internet and complain. Even if the rest of the internet works fine.

        WrCombsW 1 Reply Last reply Reply Quote 0
        • WrCombsW
          WrCombs @hobbit666
          last edited by

          @hobbit666 said in Windows 10 - No internet?:

          Is it a standalone machine or on a Domain?
          Also any VPN's active?

          This is a standalone machine,
          No VPN's active.

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          • WrCombsW
            WrCombs @1337
            last edited by

            @pete-s said in Windows 10 - No internet?:

            Windows 10 checks internet in some particular way that I can't remember. But if you have some kind of DNS filter, egress traffic filter, firewall settings it might block the test for internet and complain. Even if the rest of the internet works fine.

            from the document above it says something about connecting to microsoft.com - but I'm not sure exactly.

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            • WrCombsW
              WrCombs @travisdh1
              last edited by

              @travisdh1 said in Windows 10 - No internet?:

              @wrcombs We have a client that's complaining about this. Wish I could prevent their desktops from complaining.

              They actually do have an issue with phones, both Android and iOS, will say that wireless has no internet and refuse to work even when all the other wirelessly connected devices are fine. It's been a bit of a head scratcher for us.

              admittedly this is the 3rd time i've seen this issue, but just now decided to ask about it, but all of mine have been Windows 10 build 2004...

              it's the weirdest non-issue issue that I've come across in a while.

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              • hobbit666H
                hobbit666
                last edited by

                I've seen it before but can't remember why or what i did 🙂 think mine was DNS issue with joining a domain via VPN 🙂
                Hence asking

                WrCombsW 1 Reply Last reply Reply Quote 0
                • WrCombsW
                  WrCombs @hobbit666
                  last edited by

                  @hobbit666 said in Windows 10 - No internet?:

                  I've seen it before but can't remember why or what i did 🙂 think mine was DNS issue with joining a domain via VPN 🙂
                  Hence asking

                  Ah, that makes sense, but not in my case sadly.
                  like I said its a non-issue issue, just can foresee this becoming an issue.

                  jt1001001J 1 Reply Last reply Reply Quote 0
                  • jt1001001J
                    jt1001001 @WrCombs
                    last edited by

                    @wrcombs We get thhs cropping up from time-to-time and it causes Office365 desktop apps to stop working (claiming they cannot validate license) so its a headache for us. Have not yet found a permanent resolution and yes we checked DNS setting, removed VPN software, etc.

                    WrCombsW 1 Reply Last reply Reply Quote 1
                    • WrCombsW
                      WrCombs @jt1001001
                      last edited by

                      @jt1001001 said in Windows 10 - No internet?:

                      @wrcombs We get thhs cropping up from time-to-time and it causes Office365 desktop apps to stop working (claiming they cannot validate license) so its a headache for us. Have not yet found a permanent resolution and yes we checked DNS setting, removed VPN software, etc.

                      I actually tested the microsoft.com ping and it wasn't seeing that website at all... so maybe that's it? but I have no idea what would cause that ...

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                      • CloudKnightC
                        CloudKnight
                        last edited by

                        I've seen this happen many times, I think it could be DNS or something the way Microsoft checks connectivity. I find it normally sorts itself out. as long as access to the internet is it bothering the client that much?

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                        • WrCombsW
                          WrCombs @CloudKnight
                          last edited by

                          @stuartjordan said in Windows 10 - No internet?:

                          I've seen this happen many times, I think it could be DNS or something the way Microsoft checks connectivity. I find it normally sorts itself out. as long as access to the internet is it bothering the client that much?

                          Just get calls about it now more so than we probably should.
                          A manager thinks they know about computers and start freaking out.

                          WrCombsW 1 Reply Last reply Reply Quote 0
                          • WrCombsW
                            WrCombs @WrCombs
                            last edited by

                            @wrcombs said in Windows 10 - No internet?:

                            @stuartjordan said in Windows 10 - No internet?:

                            I've seen this happen many times, I think it could be DNS or something the way Microsoft checks connectivity. I find it normally sorts itself out. as long as access to the internet is it bothering the client that much?

                            Just get calls about it now more so than we probably should.
                            A manager thinks they know about computers and start freaking out.

                            but as others have pointed out, it causes issues with O365 ..

                            CloudKnightC 1 Reply Last reply Reply Quote 1
                            • CloudKnightC
                              CloudKnight @WrCombs
                              last edited by

                              @wrcombs it's an annoying issue, never used to get it with win7. think the connectivity checker come in with win 8.

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                              • WrCombsW
                                WrCombs @CloudKnight
                                last edited by

                                @stuartjordan said in Windows 10 - No internet?:

                                @wrcombs it's an annoying issue, never used to get it with win7. think the connectivity checker come in with win 8.

                                agreed it's annoying.

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                                • 1
                                  1337 @CloudKnight
                                  last edited by

                                  @stuartjordan said in Windows 10 - No internet?:

                                  @wrcombs it's an annoying issue, never used to get it with win7. think the connectivity checker come in with win 8.

                                  Win7 has it as well. I've seen it have problems too.

                                  CloudKnightC 1 Reply Last reply Reply Quote 0
                                  • CloudKnightC
                                    CloudKnight @1337
                                    last edited by

                                    @pete-s ah ok, I don't remember it happening as much though.

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