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    Defective Laptop - how to get browsers bookmarks

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    • B
      bishnitro
      last edited by

      How to get Edge, chrome and firefox bookmarks from defective laptop? Is it possible to extract it from the SSD w/out booting the Windows 10 since the laptop is defective?

      JaredBuschJ nadnerBN 2 Replies Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @bishnitro
        last edited by

        @bishnitro said in Defective Laptop - how to get browsers bookmarks:

        How to get Edge, chrome and firefox bookmarks from defective laptop? Is it possible to extract it from the SSD w/out booting the Windows 10 since the laptop is defective?

        Honestly, I have no idea. For Edge, I have the users Sync it since they have O365 anyway. That is the "official" browser for most clients anyway.

        All browsers have had this functionality for so long that I don't even bother to try to save this information any other way.

        DashrenderD 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          Similarly, Firefox has its own sync function via your Mozilla account.

          Chrome syncs via the Gmail account.

          1 Reply Last reply Reply Quote 1
          • 1
            1337
            last edited by 1337

            Yes, you can copy the files directly if you want - assuming the drive isn't encrypted.

            For Firefox for instance:
            https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

            notverypunnyN 1 Reply Last reply Reply Quote 2
            • DustinB3403D
              DustinB3403
              last edited by

              I would simply connect the drive to another computer and browse to the bookmarks location of each browser.

              Edge

              Firefox

              Chrome "For the current problem, the bookmarks are stored in a file named Bookmarks in the Chrome profile, which is stored in the User data area. (Example: C:\Users\username\AppData\Local\Google\Chrome\User Data\Default\Bookmarks) You can copy it to the new profile."

              That should get you up and online.

              gjacobseG 1 Reply Last reply Reply Quote 2
              • notverypunnyN
                notverypunny @1337
                last edited by

                @Pete-S said in Defective Laptop - how to get browsers bookmarks:

                Yes, you can copy the files directly if you want - assuming the drive isn't encrypted.

                For Firefox for instance:
                https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

                Encryption - this is going to be your go/no-go element. Although if it's bitlocker I've been told that if you plug the drive into another windows machine it's supposed to prompt for the bitlocker key. Haven't had a chance / reason to test it out though.

                ObsolesceO 1 Reply Last reply Reply Quote 0
                • ObsolesceO
                  Obsolesce @notverypunny
                  last edited by

                  @notverypunny said in Defective Laptop - how to get browsers bookmarks:

                  if you plug the drive into another windows machine it's supposed to prompt for the bitlocker key. Haven't had a chance / reason to test it out though.

                  Yes, anything that can read bitlocker encrypted drives will prompt you for the key.

                  1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @JaredBusch
                    last edited by

                    @JaredBusch said in Defective Laptop - how to get browsers bookmarks:

                    @bishnitro said in Defective Laptop - how to get browsers bookmarks:

                    How to get Edge, chrome and firefox bookmarks from defective laptop? Is it possible to extract it from the SSD w/out booting the Windows 10 since the laptop is defective?

                    Honestly, I have no idea. For Edge, I have the users Sync it since they have O365 anyway. That is the "official" browser for most clients anyway.

                    All browsers have had this functionality for so long that I don't even bother to try to save this information any other way.

                    Unless MS has updated it - I heard that this only works for consumer accounts, not business class O/M365 accounts, have you heard/seen different?

                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                    • gjacobseG
                      gjacobse @DustinB3403
                      last edited by

                      @DustinB3403 said in Defective Laptop - how to get browsers bookmarks:

                      I would simply connect the drive to another computer and browse to the bookmarks location of each browser.

                      Edge

                      Firefox

                      Chrome "For the current problem, the bookmarks are stored in a file named Bookmarks in the Chrome profile, which is stored in the User data area. (Example: C:\Users\username\AppData\Local\Google\Chrome\User Data\Default\Bookmarks) You can copy it to the new profile."

                      That should get you up and online.

                      Yup, I do this and the user gets pretty much a turn key experience. Anything chromium base will be like this,.. pretty much anyway.

                      If you need, I can likely share the syntax I use for grabbing Chrome and Edge for a back up.

                      1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @Dashrender
                        last edited by

                        @Dashrender said in Defective Laptop - how to get browsers bookmarks:

                        @JaredBusch said in Defective Laptop - how to get browsers bookmarks:

                        @bishnitro said in Defective Laptop - how to get browsers bookmarks:

                        How to get Edge, chrome and firefox bookmarks from defective laptop? Is it possible to extract it from the SSD w/out booting the Windows 10 since the laptop is defective?

                        Honestly, I have no idea. For Edge, I have the users Sync it since they have O365 anyway. That is the "official" browser for most clients anyway.

                        All browsers have had this functionality for so long that I don't even bother to try to save this information any other way.

                        Unless MS has updated it - I heard that this only works for consumer accounts, not business class O/M365 accounts, have you heard/seen different?

                        It even works with an AD account.

                        1 Reply Last reply Reply Quote 0
                        • nadnerBN
                          nadnerB @bishnitro
                          last edited by

                          @bishnitro said in Defective Laptop - how to get browsers bookmarks:

                          How to get Edge, chrome and firefox bookmarks from defective laptop? Is it possible to extract it from the SSD w/out booting the Windows 10 since the laptop is defective?

                          Yes.
                          Like @DustinB3403 I'd pull the drive out, and put it in an adapter/caddy.
                          Then can copy the user profile/specific folders & files elsewhere.

                          Be sure to encourage the user to back up their stuff.

                          1 Reply Last reply Reply Quote 1
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